TINEO PERUVIAN CAFE
525 W Arapaho Rd #1, Richardson
(214) 256-4535
Recent Reviews
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Food was great,customer service was amazing
Atmosphere: 5
Food: 5
Service: 5
Best Peruvian restaurant in the area and the owner is a great guy in the community. Food is good and pretty consistent. Been there a lot as I have to other Peruvian restaurants and this place is my fav. Food will taste the same 9 out of 10 times. Other places aren't as consistent and when you tell them about an issues they'll look at you as if you're the problem. Here they'll correct it but it's seldom that there's an issue tbh.
Atmosphere: 5
Food: 5
Service: 5
Fantastic Peruvian food! Everything was fresh, flavorful, and perfectly seasoned. Friendly service and a great atmosphere—highly recommend.
Disappointing service experience
I am writing to express my disappointment with the service during my recent visit.
I initially ordered the wrong item and politely asked if it could be changed to the correct plate. After that request, the experience noticeably declined. We waited an hour and a half for our food, received no drink refills, and were given little communication throughout the delay.
When we asked for updates, both the waitress and the manager stated that because I had changed my order, we were placed at the back of the line, and I was made to feel as though I was the problem. This was never explained ahead of time, and the situation was handled in an unprofessional and uncomfortable manner.
Given the excessive wait and lack of service, I respectfully advocated for myself and asked if a discount could be applied, leaving the amount entirely up to the manager’s discretion. Despite the circumstances, no adjustment or accommodation was offered.
What should have been an enjoyable visit turned into a very disappointing experience due to poor communication, lack of accountability, and no attempt to resolve the issue. I hope this feedback is taken seriously to prevent future guests from being treated the same way.
Atmosphere: 1
Food: 4
Service: 1
I have tried Peruvian food in Texas, Chicago, and Lima,Peru! And this restaurant is my favorite! Wish we had an amazing Peruvian Restaurant like this one closer to my home in Oklahoma. But I will drive 2.5 hrs one way just to eat at Tineo!
Atmosphere: 5
Food: 5
Service: 5
100 % peruano y 100 % recomendado.
They have the best Peruvian food in Richardson 😋
Atmosphere: 5
Food: 5
Service: 5
Excellent, friendly, and helpful service.
Great food!
Atmosphere: 5
Food: 5
Service: 5
Really great tasting authentic Peruvian/Ecuadorian dishes!
Atmosphere: 3
Food: 5
Service: 4
Amazing service from the staff they’re very attentive, the food is freshly made. Everything was delicious! Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is always good and flavorful.
You must try the Empanadas & desserts, they are so good.
Badly run business I have to say! They have awful time awareness!
Atmosphere: 1
Food: 1
Service: 1
Had a lomo, and the tallarines verdes pasta both items lacked a lot of essential flavor the lomo had no ahi Amarillo the steak was not marinated also it was a dry lomo the dish is meant to have juice pictures do not match what was received and flavor was really off expensive disappointment is all I can say
Food: 1
so me and my family came here on a sunday it was our first time being here we wanted to try something new we didn’t really know what to order so we ordered the stir fried rice. i am so sorry but it was the worst rice i’ve ever eaten, it was very salty and looked very pale. i had about 2-5 good bites until i couldn’t eat it anymore. i dont think the food is the issue i think its just were salvadorian and this is a peruvian restaurant so maybe the culture and stuff, but if your not peruvian then dont recommend for a first time eat.
overall the service was really good the lady was nice enough to let us taste test a drink we weren’t familiar with before we ordered so that’s a plus and the food came farley fast and was pretty hot.
later on it got very full though and when we asked to the check the lady never came because the place was very full.
overall 2/10
Atmosphere: 2
Food: 1
Service: 3
One of the best peruvian restaurants in town
Atmosphere: 5
Food: 5
Service: 5
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