Wendy's
$ • Fast Food, Burgers
Hours:
3521 Custer Pkwy, Richardson
(972) 528-4879
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Wendy's Reviews
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Waited at the counter for a couple minutes, then the manager came over and started fumbling with his keys to unlock the register, I guess. He hollered at one of the employees in the dining room, asking what he was eating. Turns out the guy got the wrong sandwich. He brought it up to the counter, and the manager took it. When he walked off, I left. Nobody said a word to me during the time I was there, they're certainly not getting my business. Bad customer service is one thing,...read full review
Ratings
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 12AM |
| Friday | 6:30AM - 12AM |
| Saturday | 6:30AM - 12AM |
| Sunday | 8AM - 12AM |
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Wendy's restaurant has received mixed reviews. Some customers have reported issues with the service, such as long wait times and unenthusiastic management. One customer mentioned that the manager seemed disinterested and served them cold, unappetizing fries. However, the staff was praised for their quick thinking and replacement of the fries with a fresh batch.
On the other hand, other customers have had positive experiences, noting the fast service and correct orders. Although, there was a complaint about the drive-through microphone being unclear and difficult to use.
Overall, the food quality has been praised, with specific mention of a delicious and well-stacked burger. The inconsistency in service and technical issues may need to be addressed for a more enjoyable customer experience.