Nancy was super kind and helpful at the self checkout, her above and beyond customer service is not reflected by the 1 star review.1 star because it's nasty how there's always employees standing out front smoking cigarettes!!! Nobody wants to smell second hand smoke. I don't care how many times smokers wash their hands, it's unsanitary and downright disgusting to be working in a grocery store wearing cigarette smoke soaked clothing. If you can, avoid this location.
Carla Lowe
I really like Kroger but they need to change their machines, they complain about anything.You can't scan the next product until you get the green sign on the screen, you can't touch the bags or the carousel because it stops the checking process to tell you to "remove" whatever you're putting in without scanning, but you're not! Then, if you put something really light in weight the scale can't detect it and it stops again to ask if you want to "skip bagging", and for different reasons it stops and "calls" am employee to help you when you don't need help :(I just don't go there anymore, at least, not as often. I only shop there now when I have more time :(Unfortunately, I've found another store where I go in and out when I'm in a hurry. The difference in time is about 20 to 25 minutes. Sorry!
Jolene Maner
Horrible service rude management. I will never shop again
andrew M
Worst store ever was told they cannot correct a price I have to pay whatever it rings up for . Even if it's marked cheaper on the shelf
Buster Ing
Do not expect this store to follow CORPORATE POLICY that's listed on their webpage. This store says they don't have to follow CORPORATE policies they make their own up. The customer service was rude and so was the front end manager. I have contacted the corporate office not only did they give me a refund for the one item that I needed to return that I lost the receipt for but an additional 500 gift card to use at any of their stores. The Item I was returning was 7 bucks. I was told that Texas had a law now that states you have to have a receipt for any return. When the law stays that it's not mandatory for any store to issue a receipt
misty caruthers
Love this Kroger.
FÁTIMA TAPIA
Waiting on line for customer service 15 min, manager Cassie really rude with the person in front of me was a disabled lady asking her for help with the license payment, She refused. After almost 30 when is my turn the cashier's get mad because I brought some items that's have been recalled.
D Sco
Hire someone to do checkout!1,2,3,...20+ people waiting to checkout, miday on Saturday.
Super fresh produce. Great selection at reasonable prices. Everything is nice and organized where is easy to locate what your looking for. Also the app helps out alot to. The gentlemen in produce was friendly and helpful. Also Daisey went out of the way to assist me at check out, thank you.
Timothy Bevill
I went to Kroger this evening to pickup dog food after caring for my 86 year old father all night. He normally goes to bed at 1am but because I was out of dog food he cut our night short and allowed me to get him in bed early so I could make it to Kroger before they closed at 1am. I arrived to Kroger at 12:46 and went to run inside and grab the dogfood real quick so as to not keep the clerk after closing time. When I got to the doors much to my surprise they were locked with the clerk staring at me as she turned and walked away and another employee sitting on the handicapped cart just inside the door as they often do at night. I got out my phone to make sure my clock in the car was accurate and it was 10 minutes till close. I knocked on the door to get both of their attention, which it did just to be left there standing in the cold in disbelief. I was joined by two other customers standing standing in the cold who just as myself were there to pick up one necessity and leave before they closed whoever no one moved inside, they held their own and acted like they did not hear or see a thing. We all three stood there in dismay until it truly was closing time and we turned around and left empty handed with our money in our pockets. This is not this stores norm they normally great me just before closing time with a pained look on their face and tell me that they close in 10 minutes and I say yes I know as I rush by them and I always tell them thank you when I leave (always before close). I was very insulted by the two employees blatant disrespect of company policy by locking the doors well before close and refusing us service. Now I have to get up early and go get dog food in the morning before I go to work cutting my nights sleep even shorter. After caring for my dad all night I still have to get home and take care of my household responsibilities leaving me to get in bed at 3am and my day starts back at 7am and now earlier this morning thanks to two "great" Kroger employees. Tim Bevill.
kay Kay
HORRIBLE SERVICE FROM MANAGER BUT young lady who brought my groceries to car was very pleasant. They put wrong item and then to get my money I would have taken all my kids out car WHY ORDER CURBSIDE IF I HAD TO GO IN STIRE and they mess my order up. HORRIBLE WILL NEVER GO HERE AGAIN.
Elvira Simpson
Incredible selection and unbeatable prices. The cleanliness and organization of the store are top-notch. Five stars!!
Robert Capogreco
Kroger service has dropped a little. staff is friendly. ok selection. good sales
Always reliable
Very good
Nancy was super kind and helpful at the self checkout, her above and beyond customer service is not reflected by the 1 star review.1 star because it's nasty how there's always employees standing out front smoking cigarettes!!! Nobody wants to smell second hand smoke. I don't care how many times smokers wash their hands, it's unsanitary and downright disgusting to be working in a grocery store wearing cigarette smoke soaked clothing. If you can, avoid this location.
I really like Kroger but they need to change their machines, they complain about anything.You can't scan the next product until you get the green sign on the screen, you can't touch the bags or the carousel because it stops the checking process to tell you to "remove" whatever you're putting in without scanning, but you're not! Then, if you put something really light in weight the scale can't detect it and it stops again to ask if you want to "skip bagging", and for different reasons it stops and "calls" am employee to help you when you don't need help :(I just don't go there anymore, at least, not as often. I only shop there now when I have more time :(Unfortunately, I've found another store where I go in and out when I'm in a hurry. The difference in time is about 20 to 25 minutes. Sorry!
Horrible service rude management. I will never shop again
Worst store ever was told they cannot correct a price I have to pay whatever it rings up for . Even if it's marked cheaper on the shelf
Do not expect this store to follow CORPORATE POLICY that's listed on their webpage. This store says they don't have to follow CORPORATE policies they make their own up. The customer service was rude and so was the front end manager. I have contacted the corporate office not only did they give me a refund for the one item that I needed to return that I lost the receipt for but an additional 500 gift card to use at any of their stores. The Item I was returning was 7 bucks. I was told that Texas had a law now that states you have to have a receipt for any return. When the law stays that it's not mandatory for any store to issue a receipt
Love this Kroger.
Waiting on line for customer service 15 min, manager Cassie really rude with the person in front of me was a disabled lady asking her for help with the license payment, She refused. After almost 30 when is my turn the cashier's get mad because I brought some items that's have been recalled.
Hire someone to do checkout!1,2,3,...20+ people waiting to checkout, miday on Saturday.
Restaurantji Recommends
Super fresh produce. Great selection at reasonable prices. Everything is nice and organized where is easy to locate what your looking for. Also the app helps out alot to. The gentlemen in produce was friendly and helpful. Also Daisey went out of the way to assist me at check out, thank you.
I went to Kroger this evening to pickup dog food after caring for my 86 year old father all night. He normally goes to bed at 1am but because I was out of dog food he cut our night short and allowed me to get him in bed early so I could make it to Kroger before they closed at 1am. I arrived to Kroger at 12:46 and went to run inside and grab the dogfood real quick so as to not keep the clerk after closing time. When I got to the doors much to my surprise they were locked with the clerk staring at me as she turned and walked away and another employee sitting on the handicapped cart just inside the door as they often do at night. I got out my phone to make sure my clock in the car was accurate and it was 10 minutes till close. I knocked on the door to get both of their attention, which it did just to be left there standing in the cold in disbelief. I was joined by two other customers standing standing in the cold who just as myself were there to pick up one necessity and leave before they closed whoever no one moved inside, they held their own and acted like they did not hear or see a thing. We all three stood there in dismay until it truly was closing time and we turned around and left empty handed with our money in our pockets. This is not this stores norm they normally great me just before closing time with a pained look on their face and tell me that they close in 10 minutes and I say yes I know as I rush by them and I always tell them thank you when I leave (always before close). I was very insulted by the two employees blatant disrespect of company policy by locking the doors well before close and refusing us service. Now I have to get up early and go get dog food in the morning before I go to work cutting my nights sleep even shorter. After caring for my dad all night I still have to get home and take care of my household responsibilities leaving me to get in bed at 3am and my day starts back at 7am and now earlier this morning thanks to two "great" Kroger employees. Tim Bevill.
HORRIBLE SERVICE FROM MANAGER BUT young lady who brought my groceries to car was very pleasant. They put wrong item and then to get my money I would have taken all my kids out car WHY ORDER CURBSIDE IF I HAD TO GO IN STIRE and they mess my order up. HORRIBLE WILL NEVER GO HERE AGAIN.
Incredible selection and unbeatable prices. The cleanliness and organization of the store are top-notch. Five stars!!
Kroger service has dropped a little. staff is friendly. ok selection. good sales