Arby's

9111 Farm to Market Rd 723, Richmond
(832) 757-1080

Recent Reviews

Saul Arguelles

Went at about 1:50 today, the 29th of April, and the drive thru girl was a complete psychopath. She was really weird, and not to mention rude.

Atmosphere: 1

Food: 5

Service: 1

p m

Made an online order went to go get it went through the drive-through lady was a little bit rude. Told me it wasn't ready to go back around. There's another car behind me. So I did just that they gave me my order. I stick my hand in there as I'm driving away it's the wrong order and I'm touching cheese sticks. She exchanges my order when I go back around. Tell him they gave me the wrong one. They both seem to be bothered and not super friendly. As I'm driving away again I put my hand in my bag and take it fry to eat. It's practically raw and cold, when I exchange the bag, I told the lady to throw away the cheese sticks since I put them my hand on them. I highly doubt she did that. I would not go to this Arby's. Customer service thinks food is subpar by any means.Update for response:Thanks for reaching out but just look at the Yelp and Google reviews it’s been an issue so obviously filling out forms has done nothing for anyone. I would send corporate in before you give Arby’s an envelope worse name. Your company doesn’t want to be known for this food and service as reported in reviews.Custer: I did fill out the form and no form of contact speaks volumes to what I stated about Arby’s

Atmosphere: 4

Food: 1

Service: 1

Aisha Hussain

Fresh ande delicious. I love my Buffalo chicken sandwich. ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fire Roasted Philly, Mozzarella Sticks 4 Ea, Curly Fries

Dammy Ade

Great service

Atmosphere: 5

Food: 5

Service: 5

Joe S

Always fast and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Curly Fries

Bradly Robberson

Good food but dang is it expensive for fast

Atmosphere: 5

Food: 5

Service: 5

Tom C.

I found an Arby's! And, it was not good. I only write this review to warn my fellow travelers. So, it's been a few years and I remember the roast beef sandwich was good. But wait, they now have a roast beef sandwich with cheddar cheese. That sounds great. It was bad. I was thinking a slice of cheddar cheese melted on hot roast beef, but no it was a fake cheese sauce. It was like a Rico's condensed cheese sauce.... a disgusting witch's brew of chemicals that should never enter the body. Sure, it was popular in the 80s on movie theater nachos. In the Information Age, we know better. Gone are the days when you could order a "meat mallet" - a sandwich with every type of meat they sell on it. It was glorious! 8 oz of roast beef, a couple slices of ham, 5 strips of bacon, a filet of chicken all piled up in a bun with some au jus gravy. All for $7!!!! Apparently, the manager had no idea of what I was talking about. Arby's has rules now. I hate this modern world.

Ken D.

Have never had an issue at this location, though have never come at a time when there was anyone else placing an order. Always found the service to be pretty quick and consistent. Better than most of the other fast food options in that corridor.

Yasin Gurr

The nicely lit restaurant with those delicious curly fries and that perfect amount of spice on you burger met with the kindness and smile of those arby staff make this Arby’s so pleasurable to dine

Atmosphere: 5

Food: 5

Service: 5

Daniel Salinas

Not entirely sure it was cooked all the way. Haha, I DO eat burgers medium rare sometimes, but this tasted off. Maybe it's just me?Parking: Open lot.

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Roast Beef

Mr A

The manager that's on duty at lunch is great she makes sure you are good from when you enter until you leave. Salute to that

Atmosphere: 5

Food: 5

Service: 5

Tiffanie Green

This Arby's don't look like a typical Arby's and it may be hard to miss but it is nice!!

Atmosphere: 5

Food: 5

Service: 5

Nicole Anderson

My review is for the lack of cleaniness of ungodly

Nathan Ducharme

Drive thru crew was on point. Fast , efficient, and thorough. Ask if I wanted whip cream for the shake and dropped my fries on order. Nothing like fresh curly fries to go with a pina colada at home!

Atmosphere: 3

Food: 3

Service: 5

Wil videa

Customer service is terrible. Will never eat there again. The restaurant was clean but treated as I were invisible.

Atmosphere: 1

Food: 2

Service: 1

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