Baskin-Robbins

19211 Morton Rd, Richmond
(281) 762-0832

Recent Reviews

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Krishna Patel

I’ve been consistently getting ice cream here since it opened. However, the last couple of visits have been terrible including the ice cream not tasting well, cones being stale, and EXCESSIVE drive thru wait times. Ordered at the speaker and pulled up to the window, waited about 10 minutes for someone to come take our payment. One girl was serving othered while the other girl was sweeping/ mopping. It was 9 Pm, would have understood if it was closer to 10. Service has gone downhill, DO NOT RECOMMEND

Kayshilyn Sonnier-Boyd

I love coming here but it’s getting to the point where I may start purchasing elsewhere. Not sure why they no longer fill the container up. If I spend $15 for ice cream you expect to receive your quart filled. This is the second time I came home and was not satisfied with my purchase and feeling like I did not receive my full monies worth. Do better!!!

William Tx

Raba (the person who served us) cashier can be more respectful to the customers. You’re the Baskin Robbin’s your customer service attitude should be respected as well as the service.

Atmosphere: 5

Food: 5

Service: 1

Mrs Inspired

did not apply my bogo .

Atmosphere: 4

Food: 4

Service: 1

Kevin Covins

I was bothered by the fact that they never have whip cream, and Bananas, I been Herr like 7 times and always wantedca banana split but they always out of the ingredients

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Butter Pecan Ice Cream Pint, What if Sundae

Zohair Yasir

Best ice cream but found a cockroach next to the toilet

Atmosphere: 4

Food: 5

Service: 5

Miles Smith

Been there twice and each time they forget something on the order through the drive thru. I talked to Rose the manager on one of the order she took my information to have the district manager to call me. NO CALL BACK.

Atmosphere: 1

Food: 1

Service: 1

Venus Sherrill

You can’t go wrong with Ice Cream! Especially in these hot summer days!!! Try the Daiquiri Ice! It’s my favorite ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cone, Double Scoop

Muzammil Hussain

Loved the service at this location. Keep it up!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ice Cream Cone, Mango Banana, Strawberry, Chocolate Chip Cookie

CA “Big Al” Valyne

Milkshake was awesome!

Atmosphere: 5

Food: 5

Service: 5

Mahendra Dhruva

Superb ice creams

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cakes

Nelida Guerra

This is our go to location and usually they’re always on point, but not tonight. The shakes were watered down and not even close to being filled to the top. My double scoop ice cream looked like a kids size. The employee was bery nice but all they can say was sorry instead of rectifying their mistake. Do better.

courtney L

Last few times we have ordered from here they are out of a bunch of stuff. :(

Ryan Nguyen

Good ice cream options as always

Atmosphere: 5

Food: 5

Service: 5

Kelly Conry

Do Not applyfor a job here they will make interview with you say you’re hired and then waste your time and never send you the training video or never even get a call back on when to start, very unprofessional and filthy place

Service: 1

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