Buffalo Wild Wings
5520 W Grand Pkwy S, Richmond
(281) 232-7024
Recent Reviews
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Waiters were rude, food not good and the place is dark and gloomy
Atmosphere: 1
Food: 2
Service: 1
can’t get helped at all
Atmosphere: 1
Service: 1
The food was pretty good but I was very disappointed to be charged 10 dollars for a fried pickle appetizer that consisted of about 16 pickle chips. I feel if you are gonna give a single layer of pickles the price should be 5.00 just my opinion. Just wasn't highly impressed in the least.
Atmosphere: 4
Food: 3
Service: 4
The service from the person who helped me was very, very bad. He treated me very poorly and, apart from that, I waited for 1 hour and 10 minutes and he didn't even bring me my drinks. When I requested to speak to the manager, they didn't want to call him. Very bad customer service.
Atmosphere: 1
Food: 1
Service: 1
You guys are the worst ,yall should get shut down this is a disrespectful disgusting
Atmosphere: 1
Food: 1
Service: 1
the guy as a manager told me that helping me not his duty so he walked away. So i was waiting for 10 minutes to pick up my food. unprofessional
Well my family of 5 walked in, 2 hostesses were standing there chit chat and acting like they didn’t see us until another hostess has to stepped up and took us to our table. Luckily, our server was nice and attentive. Moving on to the cheese curbs, it was tasty and oozing with cheese, but the fries with queso sauce on top was a disappointment. Our table ordered the mild buffalo wings and the Parmesan garlic. The Parmesan garlic was ok but the buffalo sauce was horrible, too sour tastes for my liking. The double bacon cheeseburger was good, but the grilled chicken wrap was bad. Sigh, pretty sure I won’t be coming back.
Atmosphere: 3
Food: 2
Service: 4
Only ones at the restaurant and service was slow. Our server forgot couple of items as well and had an AirPod on so maybe that’s why requested items were not fulfilled. For it being that empty, service was just bad.
Atmosphere: 1
Food: 1
Service: 1
very unprofessional .. manger and staff smelled like marijuana and alcohol on their breath as I waited for my DoorDash order that I never received meet someone needs to look into that
Service: 1
Terrible customer service. Malfunctioning app. Antagonistic staff. Literally the worst experience. I want a refund as it took me 50 minutes ro successfully receive my meal!
Service: 1
Restaurantji Recommends
wings I bought were very old and stale.
Atmosphere: 3
Food: 1
Service: 3
Walked in to get a to go order and there wasn’t even an employee on the floor to greet me.
Atmosphere: 1
Food: 1
Service: 1
Management and service is top-tier. Food is always served fresh. Place is always clean.
Atmosphere: 5
Food: 5
Service: 5
Triple cheeseburger is good
Atmosphere: 2
Food: 4
Service: 3
Had good experience last night
Atmosphere: 4
Food: 4
Service: 5
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