Chipotle Mexican Grill

7111 FM 1464, Richmond
(346) 521-3620

Recent Reviews

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rian lucas

The employees always have an attitude.

Atmosphere: 2

Food: 4

Service: 1

Joe Williams

Ordered a chicken burrito... told the person scooping it was super slim on the meat. Told the cashier/supervisor that the new girl was super slim on the meat... just ate the whack burrito... might as well be a vegetarian burrito couldn't see or taste any chicken. I won't be back.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito

Jizelle Cruz

Wasn't busy the day I went (Sunday) so the service was fast and staff was friendly. Floors were very sticky by where I ordered food, by the register, and by the drinks/utensils.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chips, Burrito Bowl

Franklin Alegria

No issues for me so far but I barely go inside. I live nearby so I use the Chipotlane. Food always on time and correct.

Atmosphere: 5

Food: 5

Service: 5

Andra Shelby

Restaurant was dirty and smelled sour. They charge for cheese and sour cream at this location when you get a kids meal. That's a 1st. 2nd Chipotle location I wouldn't go to again. They have no problem lying about whether or not the chips are stale and selling you stale chips.

Atmosphere: 2

Food: 1

Service: 2

Torrez Bats

Awesome staff awesome food always clean tables

Kayla Higgenbotham

My friend came to this location today and it was the worst experience she’s ever had. When she first walked in there was no one in the restaurant and it looked like everything was low or out of stock. I asked her to get me a quesadilla and the girl in the front told her she was only able to get a kids quesadilla. I’m an adult. But I said that was okay we then asked her to put bell peppers and onions in the quesadilla and she said she wasn’t able to do that and it would be a upcharge. Then my friend asked for cilantro and she said they no longer had any. How are yall making the cilantro rice without cilantro?!? I’ve never had any one tell me they don’t have cilantro at a chipotle it makes no sense. I won’t be coming to this location ever again !

Atmosphere: 1

Food: 1

Service: 1

Marco Rosales

It’s not so bad when you ordered in person, however, DO NOT Order online. They will get your order wrong

This is the second time they mess up my order also, both times I didn’t get my large chips

Atmosphere: 1

Food: 1

Service: 1

The Bennett Family

Great food always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Vero Nica

Third time trying Chipotle EVER, and I really thought it was going to be badass bc the place is new,BUT I WAS WRONG, the lady making orders was just not helpful, actually NOONE was, no price explanation, no help explaining options or what I can choose on a bowl I guess their jobs are hard there. Paid 15 + for it BTW AND DIRTY atmosphere , sad, BUT I had to post!

Atmosphere: 1

Food: 1

Service: 1

Johan Buiza

Food seems very fresh and tasty. Please continue this way! Other chipotles lose their sazón after a while.

Atmosphere: 5

Food: 5

Service: 5

Maria Olivarez

The food was good, employees were very nice and friendly, i have a problem with the handicap parking being moved, we are more important than the pickup people are!!!! So my rating for your restaurant goes down to a three, change it back to handicap parking in front of restaurant ?.

Parking: I don't like that they moved the handicap parking from the front of the restaurant to give preference to the pickup orders, i think handicap parking is mire important than the pickup peoples parking ?.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Avocado, Burrito Bowl

thats me !!! JENNY

Pretty quiet place, honestly listen to all the bad reviews because the place is not that good. I only come here because it’s closer to where I live. SOME of the workers are very rude and always have an attitude. Pretty sure the manager doesn’t care because those people are still there, there’s only one girl that does the bowl really good she’s the only one who allow to do my bowl and burrito. But the rest of the ppl barely put any meat literally half a spoon of meat. The place would be much better if the workers had a better attitude because I always have a stink face. If you don’t wanna work there.. ummm quit?? don’t know why theres an attitude when I ask for extra rice because it’s not coming out of your paycheck??…

Atmosphere: 1

Food: 2

Service: 2

Janee Blackwell

Very rude workers. I came in to give this place a chance twice since opening close by our house and each time we were not greeted when coming in and the second time the girl preparing our food had an attitude, rolling her eyes, huffing. Just a mess. Will not ever go back here.

Atmosphere: 1

Food: 1

Service: 1

Andrew Lopez

I ate my food before I could take a photo...but the rice was nice- not dry or having hard spots. I was super hungry so maybe it was a factor. The steak cuts were moist in a good way and the avocado was a fair proportion. I called my brother to tell him hi and he told me about Chipotle supposedly giving more proportion...I'd say yes.

Parking: There are other businesses in the area that share the same parking and down the road there is a high school so certain times the traffic will get hectic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

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