Crust Pizza Co. - Aliana
4836 Waterview Town Center Dr Ste 100, Richmond
(281) 657-7787
Recent Reviews
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Food was terrible. Great customer service
Pretty good pizza, we really enjoyed bbq chicken of cauliflower crust. They also have a couple of beers on draft and some wine. The interior looked a bit worn out for such a new place but it was relatively clean. Some stuff members need to learn how to smile…
Atmosphere: 4
Food: 5
Service: 4
This is by far the best tasting pizza ? I've had. The crust is delicious and the meats and cheese is tremendously good. TWO THUMPS UP!!!!
Parking: Great location on Hwy 99 and Harlem Road.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Pepperoni Pizza
This place is garbage from customer service point. How can the owners of this establishment in the heart of Aliana be so careless about hiring a manager with worst attitude who also hired same level attitude employees working under him? We as a family of 10 came together for the first time and right off the bat the cashier girl has horrible attitude and no customer service skills as we’re asking questions about menu. We make a large order to dine in, it’s a weeknight so barely any rush and they bring out first item as wrong, I tell the manager and he seems offended and gives such a snarky attitude in front of all of my family. Such an embarrassment I felt for bringing my family here. Then I get bottled soda and need the bottle opener and he proceeds to Sigh out so loud as if his highness was meant to do better things. Pizzas were okay, not bad, we would’ve given it another try but not after dealing with these workers at this establishment. We’ll take our business across the street to Fat Boys pizza next time.
Atmosphere: 3
Food: 2
Service: 1
Picked up our pizza and asked explicity to put the pizza extra crispy. It looks like they took this as an insult and didn’t even cook the pizza this time. Manager doesn’t seem to helpful or friendly. I will say that the person at the register was really nice. She was pretty respectful. Back to the pizza, not too happy about the quality this time around.
Atmosphere: 5
Food: 1
Service: 1
The service was excellent, the pizza was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crusted Goat Cheese Salad
Great eatery! The crust is airy but crisp! A good sign that they let dough proof properly and don't rush the process. The sauce has just enough acidity to pack a mouth punch but not too much that it gives instant indigestion!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks, Pepperoni Pizza
Ordered 4 pizzas for delivery. They arrived cold. Not warm. Not hot. Just cold.
What a wait of $80.00.
Wish I could give them a higher review. I’ve been 3 times and the pizza has been great but service and management are awful. The shortest wait time I’ve had was 25 minutes and the longest was an hour because they forgot half our order and management was 0% concerned that we were waiting AN HOUR FOR A PERSONAL PIZZA. The one time I ordered online they forgot to add my side salad and for some reason it took a manager and 10 minutes to put together. The first two times I’ve chalked it up to new and young team members but 3 strikes and you’re out.
Atmosphere: 2
Food: 3
Service: 1
Awesome, pizza was great first time trying this type of pizza from crust.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Very friendly service staff
Atmosphere: 5
Food: 5
Service: 5
Great gluten free pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Friendly service! Cashier was helpful & explained the pizza sizes. I believe the manager was working the floor, & he was super friendly/helpful. He checked on our table, & everyone else's table. It's nice to see that in restaurants. Pizza, ceasar salad with croutons, & cinnamon dessert sticks were good!
Atmosphere: 5
Food: 5
Service: 5
The food was good taste-wise, except portion sizes were incredibly small in terms of the pasta and each dish was slightly warm at best. We ordered the fettuccine alfredo and two orders of the fettuccine primavera, and the portions were truly laughable. The fettuccine primavera is supposed to come with "creamy tomato sauce," yet both orders came with only Alfredo sauce. Each pasta order was also meant to come with cheesy garlic bread (which they did not), and upon asking the cashier about it he said they're not, despite it being written on the menu. The manager also attempted to say they did not, and upon pointing it out on the menu, she claimed they are out of bread, which was not at all mentioned during or after the ordering process.
Atmosphere: 4
Food: 4
Service: 2
Nice and friendly staff
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Custom Pizza, Spaghetti & Meatballs, Pepperoni Pizza
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