Food was great but they (Domino's) take the delivery charge. The delivery charge does NOT go the driver. There's a word for that. I won't be eating here again because of that. The workers are awesome though.
Atmosphere: 1
Food: 5
Service: 5
Bob Barney
Awesome location.
Atmosphere: 5
Food: 5
Service: 5
Taylor Pellegrin
Decided to order pizza tonight for my family. Got two pizzas one was correct the other wasn’t. So I called in and the girl told me I just had another person complain that they got your pizza. “Can you bring the other pizza back?” Then she said oh well we can refund you. I said I would really just like the pizza I wanted. So she put the phone down and got another person. A man got on the line and asked me what happened. I said I just wanted the pizza I ordered. He said okay tell me what was on it. I started listing the things I ordered. I got in the car and headed down there. Got there and waited for my new pizza and checked it as I was leaving. There was no bacon on it that I paid for because additional toppings you had to pay for. I was just like whatever I’m hungry and went home. My pizza was RAW. Like the dough was still cold and extremely gooey. I got a pan pizza which the pizza usually is fluffy but not literal goo. I’m extremely upset with my experience. From now on I’ll seek other pizza places around.
Atmosphere: 1
Food: 1
Service: 1
Yalitza Torres
Love this place and food always on time and my order is correct
Atmosphere: 5
Food: 5
Service: 5
Allen Richey
Two attempts both times over cooked and not cut . What happened used to be my go to.
J Sher-Khan
Garbage customer service and zero consideration for customer requests. I asked for my pizza to not be cut. It was cut. Next week, I called to ensure they do not cut my pizza, and I was reaffirmed. Surprise surprise! I show up and my pizza was cut. No remorse, eh, “mistakes happen” said the manager. Mistake happens once, twice is a pattern. Will never visit this store ever again, and I live down a block. Would rather drive 5 miles to the other location.
Atmosphere: 1
Food: 3
Service: 1
Austin Germany
Great stuff. Super awesome staff. Dont forget to tip your delivery driver.
Atmosphere: 5
Food: 5
Service: 5
Noureen A
I have trusted this place for 3 years every thing going perfectly for the last 3 years I always order from this place until from last 3 months they have started to mess up my orders my last orders they gave me veg pizza I thought it was an accident this time I have ordered pizza and spicy buffalo mac and cheese they messed with the order they have put bacon in the cheese I have a really bad allergy to bacon even bacon is not added and gave someone else pizza bacon I ordered chicken And vegetables my husband pick it up it was a waste of time and money my husband through everything I call manager worker need to pay attention what they are making orders they need to work according to customer needs I never recommended this place to anyone
Atmosphere: 4
Food: 4
Service: 1
Cristie Bahlawan
I’ve been ordering from the Domino’s for a long time and they’re always spot on with the pizza very consistent today. I ordered over the phone and I had to repeat myself many many times like the girl really didn’t understand anything. It was just so crazy anyway the first time I tried and order a salad it didn’t get delivered with my pizza, but she ran back and got my salad. This was the absolute worst salad I have ever ate Domino’s . You can do better get rid of the salad. This is horrible.
Food: 3
Service: 3
Sherry Alvarado
Our school orders from here when our local location can't fulfill our orders. We've had nothing but great experiences and fast service. They've gotten us out of a bind several times! Wish we were closer to them so they could deliver.
It is incredible, they can’t find my address even with the instructions to delivery in the chat box.
Atmosphere: 1
Food: 1
Service: 1
Sheryl Pepple
Second time delivery order has been someone else’s order. I called this time and they sent another one out but both the person who answered the phone and the delivery person were very curt and never apologized for messing up the order / the additional wait time. A simple apology would have made it all fine. Mistakes happen. So sad when they don’t show basic courtesy.
Food: 3
Service: 1
Sarah King
Forgot half our order and we still had to pay for it. The lovely girl answering the phone had no idea how to do her job. Been a loyal customer with my family for over 20 years and this shows how they truly DO NOT care about their customers. DO NOT ORDER FROM DOMINOES RICHMOND! Horrible customer service!!!!!!!!!! Do not support this business!
Atmosphere: 1
Food: 1
Service: 1
Geoff Cummings
This location never disappoints. Delivery is always fast, fresh, & hot. Carry out is the same and the staff is courteous and friendly. Been ordering here for 6+ years now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Terry Drake
Ridiculous you won't take the order over phone! So I guess you don't want any business. To get the special....you must order on lin?!!!!
Food was great but they (Domino's) take the delivery charge. The delivery charge does NOT go the driver. There's a word for that. I won't be eating here again because of that. The workers are awesome though.
Atmosphere: 1
Food: 5
Service: 5
Awesome location.
Atmosphere: 5
Food: 5
Service: 5
Decided to order pizza tonight for my family. Got two pizzas one was correct the other wasn’t. So I called in and the girl told me I just had another person complain that they got your pizza. “Can you bring the other pizza back?” Then she said oh well we can refund you. I said I would really just like the pizza I wanted. So she put the phone down and got another person. A man got on the line and asked me what happened. I said I just wanted the pizza I ordered. He said okay tell me what was on it. I started listing the things I ordered. I got in the car and headed down there. Got there and waited for my new pizza and checked it as I was leaving. There was no bacon on it that I paid for because additional toppings you had to pay for. I was just like whatever I’m hungry and went home. My pizza was RAW. Like the dough was still cold and extremely gooey. I got a pan pizza which the pizza usually is fluffy but not literal goo. I’m extremely upset with my experience. From now on I’ll seek other pizza places around.
Atmosphere: 1
Food: 1
Service: 1
Love this place and food always on time and my order is correct
Atmosphere: 5
Food: 5
Service: 5
Two attempts both times over cooked and not cut . What happened used to be my go to.
Garbage customer service and zero consideration for customer requests. I asked for my pizza to not be cut. It was cut. Next week, I called to ensure they do not cut my pizza, and I was reaffirmed. Surprise surprise! I show up and my pizza was cut. No remorse, eh, “mistakes happen” said the manager. Mistake happens once, twice is a pattern. Will never visit this store ever again, and I live down a block. Would rather drive 5 miles to the other location.
Atmosphere: 1
Food: 3
Service: 1
Great stuff. Super awesome staff. Dont forget to tip your delivery driver.
Atmosphere: 5
Food: 5
Service: 5
I have trusted this place for 3 years every thing going perfectly for the last 3 years I always order from this place until from last 3 months they have started to mess up my orders my last orders they gave me veg pizza I thought it was an accident this time I have ordered pizza and spicy buffalo mac and cheese they messed with the order they have put bacon in the cheese I have a really bad allergy to bacon even bacon is not added and gave someone else pizza bacon I ordered chicken And vegetables my husband pick it up it was a waste of time and money my husband through everything I call manager worker need to pay attention what they are making orders they need to work according to customer needs I never recommended this place to anyone
Atmosphere: 4
Food: 4
Service: 1
I’ve been ordering from the Domino’s for a long time and they’re always spot on with the pizza very consistent today. I ordered over the phone and I had to repeat myself many many times like the girl really didn’t understand anything. It was just so crazy anyway the first time I tried and order a salad it didn’t get delivered with my pizza, but she ran back and got my salad. This was the absolute worst salad I have ever ate Domino’s . You can do better get rid of the salad. This is horrible.
Food: 3
Service: 3
Our school orders from here when our local location can't fulfill our orders. We've had nothing but great experiences and fast service. They've gotten us out of a bind several times! Wish we were closer to them so they could deliver.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Wisconsin 6-Cheese
Restaurantji Recommends
It is incredible, they can’t find my address even with the instructions to delivery in the chat box.
Atmosphere: 1
Food: 1
Service: 1
Second time delivery order has been someone else’s order. I called this time and they sent another one out but both the person who answered the phone and the delivery person were very curt and never apologized for messing up the order / the additional wait time. A simple apology would have made it all fine. Mistakes happen. So sad when they don’t show basic courtesy.
Food: 3
Service: 1
Forgot half our order and we still had to pay for it. The lovely girl answering the phone had no idea how to do her job. Been a loyal customer with my family for over 20 years and this shows how they truly DO NOT care about their customers. DO NOT ORDER FROM DOMINOES RICHMOND! Horrible customer service!!!!!!!!!! Do not support this business!
Atmosphere: 1
Food: 1
Service: 1
This location never disappoints. Delivery is always fast, fresh, & hot. Carry out is the same and the staff is courteous and friendly. Been ordering here for 6+ years now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Ridiculous you won't take the order over phone! So I guess you don't want any business. To get the special....you must order on lin?!!!!
Loading...