Freddy's Frozen Custard & Steakburgers
20450 Southwest Fwy, Richmond
(281) 239-6900
Recent Reviews
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Clean. Friendly and over-the-top service by Tony. He brought our hot food to our table, then took care of requesting our custard after our burgers were finished. He also delivered the custards to us too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freddy's Fries, Sundae or Concrete Mini, Burger, Chicago Dog Freddy's Style
First time coming to a Freddy's and I'm wondering why there aren't anymore locations around this is great! Delicious food and amazing service. DeAndre was very attentive and kind. The food was delicious and made to order can't wait to come back and try more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundae or Concrete Mini, Patty Melt, Fries, Burger
Great experience all around. The food was fresh, flavorful, and came out surprisingly fast for a busy Friday night. What really stood out, though, was the service. DeAndre was fantastic! Super friendly, attentive, and incredibly considerate, especially with my 2.5‑year‑old. He checked in at the right moments, helped us get settled, and made the whole meal feel easy and enjoyable despite the crowd.
DeAndre is awesome and absolutely made our visit. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Good burgers, fries etc. Good service. Nice fast food pace.
Atmosphere: 4
Food: 4
Service: 4
Decent fast food joint. Seems like they updated their service where they bring the food to your table instead of you getting it at the counter now, which was a plus. Service was a lot better the last time I went compared to all the other times so they are improving.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Freddy's Fries
Came here for lunch today with my sister and was very pleased with service and food! Amanda greeted us upon arrival with such kindness and welcoming energy! Such a kinda soul! Will definitely be returning to this location 😊 Thanks Amanda!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with the product specifically asked for no bacon or pork product still put bacon in my steak and cheeseburger.
Atmosphere: 1
Food: 1
Service: 1
The manager was super nice!!! They are always very friendly and welcoming!!!! And the store is anyways clean!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds
Amanda is awesome cashier ,we should have more people like.her .
Loved Amanda energy
Everything is good here.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had an amazing experience thanks to Payton. From the moment I walked in, Payton was friendly, patient, and very attentive. They made sure my order was perfect, checked in to make sure everything tasted great, and handled everything with professionalism and kindness. You can tell Payton genuinely cares about customers and takes pride in their work. Employees like Payton make a big difference, they definitely deserve recognition for their outstanding service!
Atmosphere: 5
Food: 5
Service: 5
Always a fantastic and delicious time here. Foods always great and customer service is top notch. Definitely worth the time to get a great burger, fries and whatever else. Heck you can come here for just dessert and leave happy. Freddys is always good and highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to Freddy’s for years now with my boyfriend. The past couple months have been a little rough with the service and food. But there is a new woman there named “Amanda”. We loved her smiling attitude and the food was great and faster than it has been in a while. I usually don’t leave reviews EVER. But job well done Amanda!! :)
Atmosphere: 5
Food: 5
Service: 5
Wow that’s all I can say love this place
Atmosphere: 5
Food: 5
Service: 5
Nice location great people and food. Never had custard before will be back for more.
Atmosphere: 5
Food: 5
Service: 5
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