Grain and Berry - Richmond

First time here. I got their one of their popular smoothies but modified it --- vacation. Instead of frozen pineapple, I did mixed berries. Instead of almond milk, regular milk as almond milk is disgusting unless it's made from scratch and fresh. The smoothie was just what I wanted, not as sweet.

I noticed the "organic" milk used is Central Market's organic milk. Wish it was a better quality milk that's not ultra-pasteurized with no added vitamins. It is what it is.

I do feel their smoothie are better than the average smoothie franchise shop like Jamba Juice and Smoothie King because they use a lot of fresh fruits and juice some of them. So it's not all frozen. No idea if the fruits are organic.

It will be nice to see more "natural" protein options and not powder stuff. E.g. raw unsweetened nut butters (peanut/macadamia/cashew/almond), cottage cheese, hemp hearts.

Overall, the place is cute. I like the accent wall. The staff were polite and nice.

Atmosphere: 5

Food: 4

Service: 5

If I can give this place 10/10, I would! I love this place. I literally go here almost everyday. The staff is always nice!

Atmosphere: 5

Food: 5

Service: 5

We've been here a few times now for an acai bowl and have enjoyed it every single time. The staff is very friendly, and the location is an easy in and out.

Atmosphere: 5

Food: 5

Service: 5

We order from here several times a week and their acai bowls are amazing. We are hooked on them. Their customer service is outstanding. Special thanks to Ari & Roberto for always going the extra mile for us.

Atmosphere: 5

Food: 5

Service: 5

Oneof my friend recommended me Grain and Berry. They have variety of healthy options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Detox

This was one of our favs, even my daughters enjoy having açaí bowls! The fruits are fresh and we went every weekend since it opened, sometimes few times a week! The first several weekends,, it was consistently good. A couple weeks ago, the amount of açaí became less, so the ratio of the toppings and granola and the decreasing amount of açaí in the bowls were not good. I called and the GM and she said to come in and they’ll remake it, even though I said it’s ok. So I went in the next day, and that’s when she said they watched surveillance and confirmed it was made correctly, and they essentially accused me of trying to pull one over on them, and said it was exactly as how it was made previously. Like why would I lie? So this week, I ordered less granola (4oz instead 6oz) and the granola is stale! I still have rewards and things that I have to use up, so I’ll go again, but not sure if we’ll frequent it as often as before. Terrible customer service and now inconsistent quality/quantity. Used to be 5 stars, but now it’s. 1.

Atmosphere: 3

Food: 1

Service: 1

I should have tried this place long time ago for my healthy and fresh food cravings. They have one of the best Options for healthy food, not compromising the taste. With so many varieties of food to choose from this is going to be my first choice when m hungry. Staff is super nice specially

Atmosphere: 5

Food: 5

Service: 5

I recently tried the açaí bowl, and I must say it’s one of the best bowls I’ve ever had! The portion size was perfect—generous without being overwhelming. Every spoonful was bursting with fresh, delicious flavors, from the perfectly ripe fruits to the smooth and rich açaí base. It had just the right amount of toppings, adding a delightful crunch and texture to every bite. If you’re looking for a satisfying and healthy treat, grain and berry açaí bowls is an absolute must-try!

Atmosphere: 5

Food: 5

Service: 5

The avocado and balsamic toasts were surprisingly good. It was fresh ingredients and good sized portions. I have since been back and had the coffee protein smoothie which was ok in comparison to the toast but will be back to try more of the menu.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: You Pick Two Toasts

I ordered an acaii bowl, smoothie, and the pesto quesadilla and everything was amazing! Ms Nida the manager was very nice and helpful. Will be coming back often!

Atmosphere: 5

Food: 5

Service: 5

I had a fantastic experience at Grain and Berry in Richmond! The manager, Nida, took exceptional care of me and my friends, making sure we felt welcomed and satisfied. Her attention to detail and friendly service truly made our visit special. We can’t wait to come back! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Such a great place! Food was amazing and taste was great. Everything was fresh and quality is top notch. Nida, the manager, was also very friendly and hospitable. Will definitely be visiting regularly! So glad this opened up in Richmond!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: 50 Shades of Green, Meat Your Heart Out Flatbread, Let's Go Pesto Flatbread

I love this place! The bowls were amazing, the service is awesome! I’m going back every time I get the chance.

Atmosphere: 5

Food: 5

Service: 5

Love this place. Their açaí bowl and pataya
bowl! I’ve been wanting a place around here that I can get bowls

Grain & Berry did an amazing job catering our corporate event! Nida and her team were prompt, detail-oriented, enthusiastic, and incredibly knowledgeable. The smoothie bowls with acai, spirulina, and pitaya were a hit, beautifully prepared, and loaded with fresh fruit. Their professionalism and positive energy made our event extra special. Highly recommend for any gathering!

Atmosphere: 5

Food: 5

Service: 5