H-E-B Bakery

10161 Grand Pkwy, Richmond
(281) 295-3300

Recent Reviews

Carl S.

First, H‑E‑B is my favorite grocery store. They seem to stay in tune with the residents of the neighborhoods where their stores exist. Culturally conscience. Their brands in most cases are as good or better than the national items on the shelves. I'm a huge fan of the bakery which is yet to make anything I don't like. The meat and seafood selections are always fresh and plentiful. The staff that are busy filling curbside orders are always willing to pause and answer any questions you may have. The store is clean and well stocked regardless of the crowds that jam the isles.

Gabrielle N.

Horrible cashier named Bianca. Had an awful checkout experience with her and was extremely rude towards me and my partner while trying to figure out how to work the employee discount.

Jonathan T.

I don't know why they have to make it so difficult just to refill a prescriptionI've been going there for over four years now they are pushing the app and say I need to know the names of the prescription on my wife account which I never had before

Karen 2.

this h‑e‑b is pretty spacious and has a good variety overall. staff are good & there's a decent amount of local stuff. would overall recommend

Bella CM

I like their sourdough bread and their croissants. There is a nice selection of cakes, cookies and different artisan breads.

No O.

This review is specifically for the hiring managers. please yall should stop posting jobs if you cant take your time to review the resume of applicants. i applied for several jobs in this store since last year but only one department got back to me. i understand that y'all are busy but the people applying are also in need of the job. we have bills to pay. your managers keep taking my name and information telling me " i will check your application and get back to you" but y'all are just LIARS!!!please stop

Emma W.

Such a good and organized place! I always buy everything I need here, and employees are always so pleasant. Ryan was such a helpful cashier, he was so pleasant to me and asked me how my day was. Ugh, such a sweetheart!

Juana Martinez

(Translated by Google) Regulate me the store has what we are looking for and need, it stays clean and smells good, however I call the bakery, since the pumpkin pie dough is raw, I will have to bake this pie again so that the pumpkin pie cooks well pie crust pasta ? however, whoever doesn't know could get upset in the belly that we don't want to find out how far that got. . . I only comment.(Original)Regularme la tienda tiene lo que buscamos y necesitamos, se mantiene limpia y huele bien, sin embargo hago un llamado a la panadería, ya que la pasta del pay de calabaza está cruda, tendré que hornear otra vez este pay para que se cuesa bien la pasta de la costra del pay ? sin embargo a quien no sepa le podria dar un malestar en la panza que no queremos averiguar hasta donde llegué eso. . . Solo comento.

Avi I.

I shopped today in H‑E‑B by Grand Pkwy and West Bellfort, MARY in the self check out came up to me saying I needed to spend $20 to use the coupon for the Soda. So I told her that I already scanned 2 items which is $9.77 and $10.28, she then proceeds on making a comment "well it's only $19" and I told her that it's more than $20 (Your prejudiced brain can't even do simple math). So all done no problem. While walking out with my friend who also used a coupon (yes my friend is Asian and no we do not live in the same "HOUSE"). She stopped us before leaving the store and said "Ma'am next time you can only use one coupon per household".

My Name Is Not Important

They have awesome desserts here.

The Good Moments

Their macarons are absolutely incredible. I have nothing left to say. This is my favorite HEB in all of Houston/surrounding cities!

Pri F.

Oh how lame Covid changed things. This usto be a great location. My plan was always to get there nice n early to avoid most of the walk-in traffic later in the day. Not the case anymore. There is no longer a "good time" to shop here. Now, instead of lots of people, there are tons of personal shoppers. ALL of them are inconsiderate. They are either blocking the whole freakin isle while they shop or hanging around flirting with each other. Oh, and when it's not them blocking the isles, it's the stockers. Combined, the staff at this location look at you as if you are in their way. Lovely, just lovely.

Kim G.

Great curbside ! I absolutely love this store, new and beautiful. Great people. Switched from south Fry road to this location because they never mess up curbside! Thanks! I love heb!

Sheraz H.

The customer service line is ridiculous. Tried to speak to an employee named Katie about getting assistance. She walked to the back pretending like she was going to help, and just stood there chatting with the other works. She was dismissive and not nice. The line up was extremely long and she didn't care to help. First time coming to this HEB and the last.

Alona W.

My mom went today and had trouble lifting my dogs big bag of food. A nice woman named Karen at the 15 items and under check out line helped her. She helped her carry the dog food and even had someone help her get her groceries in the car. It's heartwarming to know that they care so much about their older customers and the customers that need more help.

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