Jack in the Box
8102 FM 1464, Richmond
(281) 242-5225
Recent Reviews
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My experience is horrible everything i attend. Both times. It will not be a 3rd. I asked to get 2 separate orders. The guys told me he can only do one order at a time. With attitude as if he hates his job. I have never heard something like this in a fastfood restaurant drive thru 😕 🤦🏽♀️. Very disappointing
They have the system down supposedly no sign or nothing. They were rude as heck. Fire them.
They must of given my fries straight out the freezer. Why was the food so cold and stale?
Atmosphere: 4
Food: 1
Service: 4
Rude employees
Atmosphere: 1
Food: 1
Service: 1
Rude people
Service: 1
Worker is sneezing near the food, I’m scared to get sick
This is one of the worst Jack in the Boxes I’ve been to and I kinda love it for that because no matter what you get it’s always going to have something wrong. It either takes forever or you get the wrong items or both and it is always that way. There’s no surprises here
Food: 4
The food is delivered to you in very bad condition. The manger is rude just like the night workers. The red-haired cashier seems to give you the food. She is rude. This has been going on for many years and no one does anything to change the staff and improve the service.
Atmosphere: 1
Food: 1
Service: 1
Rude customer service, worst ice coffee. I don’t know how you can mess up an ice coffee something so simple. I ask for ketchup and got grape jelly. Jack in the box don’t comment back saying sorry for the experience just actually do something about it .
Atmosphere: 1
Food: 1
Service: 1
Every time I've been to this location they have been extremely rude. Like unnecessarily disrespectful. The lack of product knowledge doesn't make it any better either. At first I thought I was being dramatic but after the second time I I won't be returning.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
I had a drive thru order,i the drive thru was wrapped around building. I went inside to ask if it was possible for me to pick ip my order due to the vast amount of cars in the drive thru. I was told no. So i said okay. I get in the drive thru line finally make it to the ordering speaker,just to be yelled at by one of the staff members. This woman yelled its going to be a 30 to 45 minute wait. Didn't even ask me what i wanted to order ir why i was there. I have been in this lone no for over 20 minutes as my food sits in their counter getting cold. This establishment needs to be overhauled with actual professional employees.
Order was wrong and food was not good
Atmosphere: 1
Food: 1
Service: 1
Great service 👏 I
Atmosphere: 5
Food: 5
Service: 5
These people are always taking forever with my orders and having a “they can wait” attitude and overall bad attitude when I order at the drive-thru. Every time we come here we give them the benefit of he doubt. When will this place ever improve?
Atmosphere: 1
Food: 2
Service: 1
Amazing customer service they are on the go fast and. Efficient
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