Jack in the Box
1418 Crabb River Rd, Richmond
(281) 545-4902
Recent Reviews
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Walked in the Jack in the Box abs the cashier looked straight in my face and walked past me. The same cashier sees me at the front waiting an ignored me again to take my order. What type of professionalism is that? I can't stand disrespectful service , all I wanted was service
Staff after 11 is terrible will not take orders only pick up will not speak to you on the intercom and despite the signs saying lobby open till 12 door is locked at 10. You will not get sauces you will not get a straw. Young guy on the headset is rude every night
It's the same as all other Jack in the boxes
Atmosphere: 2
Food: 3
Service: 4
THIS LOCATION DOSE NOT LOOK AT NAMES FOR MOBILE! I LIVE IN CALIFORNIA AND THEY LET A SCAMMER TAKE AN ORDER USEIMG MY NAME, CARD NUMBER AMD EMAIL ADDRESS! DO BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
Only three people working. Not acknowledged by anyone. Used a kiosk to order. I waited over 30 minutes before finally asking how much longer would it be for my order. Another customer before me waited even longer. If we had been acknowledged instead of ignored I would not have written this complaint. The tacos were not even hot!
Atmosphere: 1
Food: 3
Service: 1
Bad, the one who makes the hamburger and the one who makes the food walks Coughing and coughing without covering her mouth.
Worst Jack in the area. Always missing items in order or just don't have certain things. Will be closed with employees inside (make that make sense.) Like today, I waited 15 mins at drive thru and then decided to go in but door was locked with an employee sitting inside saying they were closed. The door says 24 hours smh. Needs better management and employees bc this shouldn't happen so constantly.
Atmosphere: 1
Food: 3
Service: 1
Fast in drive thru
Atmosphere: 4
Food: 5
Service: 4
I’ve been here twice on my way home. The tacos have always been greasier than other locations. And their new chili crisp fries are covered in so much oil (and so little seasoning) that they leaked out of the container and through the bag and into the fabric of my car.
Atmosphere: 2
Food: 2
Service: 3
The cook could not even put together a regular taco. The manager said the cheese all melts out. This was not the first time we ate their tacos and the cheese does not melt out. They just did not put any.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
No gloves on cleaning and cooking unsanitary. Ain't going back. It's 3pm Tuesday . . Nasty. Lady at window refuse to give me their name.
Don’t come here for a quick drive through.
Atmosphere: 1
Food: 3
Service: 1
Shut it down
Atmosphere: 1
Food: 1
Service: 1
Very fast and accurate
Atmosphere: 5
Food: 5
Service: 5
Ordered Door dash and food was cold. Took 45 minutes just for him to wait on food. They have tracker's!! Everytime I order from McDonald's it only takes. 15 minutes. They right across street!! Should of known better because even when we dine in it is not good. This location understaffed, slow and employees don't care!! Worst Jack In the Box location ever!!
Atmosphere: 1
Food: 1
Service: 1
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