Jack in the Box

1418 Crabb River Rd, Richmond
(281) 545-4902

Recent Reviews

James B

Normally, this site is decent. Today I had a bad experience, ordered a bacon ultimate cheeseburger combo, drink was wrong, and quickly corrected, though. But the main thing was I received a small breakfast croissant sandwich. I tried calling since I was back at my jobsite. No answer and the voice mailbox was full. Not a good sign.Will not waste my time there anymore.

Veronica Ventura

This location has had its ups and downs, but it’s starting to pick up, and the employees have gotten much better with their service. Let’s give them another chance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Rolls, Cheeseburger, Chicken Sandwich, Sandwich, Tiny Tacos, Burger

H2O

Very clean place. Always have good breakfast jacks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

David Irabor

I like the customer service here. I got the number 4 and Oreo shake. They are my

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burger

johnny

Apparently reading a print out order is extremely difficult.

Food: 2

Service: 2

Recommended dishes: Sourdough Jack

Nohemi Nolasco

They never pick up their office phone and then serice is terrible theres me er people waiting for me at the drive thru.

Atmosphere: 1

Food: 2

Service: 1

Ashley Marie

Piss poor employees. Laugh and play while they make the only customer they have in line (me) wait 25 minutes on 1 order. 1 chicken sandwich meal. An actual joke of a business.

Atmosphere: 1

Food: 1

Service: 1

Troy Harrison

Eat at your own risk service is rude I don't know why my wife ever orders food from here bad experience everytime.

Atmosphere: 1

Food: 2

Service: 1

Sarah Shannon

Went through the drive-through and got a breakfast burrito they stopped offering the normal one, so I got the only one they still sell ... it was good and

Atmosphere: 3

Food: 3

Service: 5

Jeff Wang

Oct 20, 11:45 pm this crew did an awesome job, purchased the #2 combo with coke and curley fries and 2 tacos. To my surprise everything was amazing. Fries and tacos were hot and crunchy, buttery jack was fresh and delicious, coke tasted as good as McDonald's famous coke. I usually avoid this place and drive and extra 10 min to the next jack in the box because of multiple bad experiences here but I'm so glad I gave it another try. I definitely will be back again. 5 star everything!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Two Tacos, Burger

berenice Aguirre

I hadn't been here in a while cause my last experience was horrible, but today the staff (different from last time)was very friendly and professional, the food was amazing and I didn't have to wait for my

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos, Burger

Thomas Dewey D.

Came here at 1:30am for a snack. Lady at the window said her name was Rebecca Brown. She was talking to me like she was a cop, not someone who should be making my food. Line times are so long at this location. Anyways I let her know she should be making my food instead of yelling at me at the window. Her breath smelled like whiskey if I'm being honest. I told her to cancel my order and left shortly after.

Blue Rain

Do NOT order from here. They do not deliver everything you pay for and when you call, they are rude and hang up on you. I did not receive everything I paid for, plus I paid extra for delivery and a tip. AND they put onions on my burger when I requested no onions.

Atmosphere: 1

Food: 1

Service: 1

Crys Greg

The cashier was nice, but the cook needs more training. I only ordered two items and both were not good. The poor cashier had to park every car and said they were busy but it was only 3 cars in the drive-thru and 1 person inside. My wedges had ranch after I asked for "no ranch specifically". They remade them and the second ones had no bacon. The two tacos I ordered were stale, the cashier looked upset and I understand it wasn't the cashier's fault. I think the cook needs help or another task.

Atmosphere: 3

Food: 1

Service: 4

Bonni Brown

These ppl are so slow it's ridiculous. I was in the line for 45mins after the sun goes down it's a wrap. The microphone didn't work and when I got to the window they didn't have my usual. 3eggrolls and 2 tacos with a grape sprite..

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Egg Rolls, Two Tacos

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