Was open on Christmas Day and the staff were friendly, food is good too!
Atmosphere: 5
Food: 5
Service: 5
Makyla White
It’s Christmas Eve and Shante provided us excellent and fast service! I really appreciate all the hard work! Give this lady a raise for having to deal with these people and keep up the good work…
Atmosphere: 5
Food: 5
Service: 5
Ida Earle
I'm not a huge fan of jack in the box.But I stopped by and needed to use the restroom.Everything was clean and friendly, but a coffee. It was drinkable but not one I good enough to go back and get again.
Atmosphere: 5
Food: 4
Service: 5
J.A.G.
Don’t eat here. The workers were basically surveying my partner and I. They created a really weird atmosphere as paying customers that are upper middle class. Very weird vibes.
Atmosphere: 1
Food: 4
Service: 2
Danny Hernandez
Tacos so good
Atmosphere: 5
Food: 5
Service: 5
Anisha Patel
Manager Silvia….. very rude….no sense of talking to customers. She messed up my order and told me that I m refunding money to u since u want free food. I told her that she can keep my money but don’t use this kind of language. Not acceptable at all since all the jalapeño was not cooked right n they were stick together. Don’t go to this location where they don’t respect the customer and special manager is treating wrongly.
Atmosphere: 1
Food: 1
Service: 1
Urania Esquivel
Normally, when I go to work, I stop by different Jack in the Box drive-thrus, and I’ve never had a bad experience until this one. The girl started talking with a bad attitude and said she understood me, but when I looked at the screen, my order was wrong. When I told her that wasn’t what I ordered, she got upset — you could hear it in her loud and rude tone. So I got upset too and left without my order. They should hire friendlier people who actually like customer service, because I never spoke to her in a rude way
Atmosphere: 1
Food: 1
Service: 1
Familia Leon
False advertisement
Alicia Martinez
The lady at the window does a good job and is very kind.
Atmosphere: 5
Food: 5
Service: 5
Robert Vela
Went to this Jack around 9pm. Lobby locked. OK, go to drive thru. Started making my order to the girl, then was interrupted mid way by a guy on the intercom. He said, they aren't taking drive thru orders, I need to make an order online. He said because there was only 1 person working. Even though he was the second person I had talked to. Whatever, I back out, park, make an order on the app. Drive back through, 2 ppl standing around, wait 10 mins. Get old tacos and luke warm breakfast sandwich. Place sucks.
Wanted to give a shout out to the young lady working on Sept 25 Thursday night drive through. I think they might have been short staff but she was nice and order was great.
Atmosphere: 5
Food: 5
Service: 5
Matt Henke
Despite the long wait and a rare mishap with the app not putting my order through… the staff here showed patience and made my order despite the mishap.
KG AC
This place is awful. They close the lobby whenever they want, the cashiers are super rude; this is the worst establishment in all of the shopping center. If they have a manager, they certainly don't care about the customers experience.
Atmosphere: 1
Food: 2
Service: 1
Wendy Chang
Took 10 minutes for someone to order my food. Then took another 15 minutes waiting for food. I have a mobile order
Andrew D
Did take out. Service is VERY long for a fast food franchise, the people working there didn't remember the order, had to constantly check and remind. This Jack in the Box is just as bad as the one on FM1464. Would avoid unless you got time to burn or like to wait.
Was open on Christmas Day and the staff were friendly, food is good too!
Atmosphere: 5
Food: 5
Service: 5
It’s Christmas Eve and Shante
provided us excellent and fast service! I really appreciate all the hard work! Give this lady a raise for having to deal with these people and keep up the good work…
Atmosphere: 5
Food: 5
Service: 5
I'm not a huge fan of jack in the box.But I stopped by and needed to use the restroom.Everything was clean and friendly, but a coffee. It was drinkable but not one I good enough to go back and get again.
Atmosphere: 5
Food: 4
Service: 5
Don’t eat here. The workers were basically surveying my partner and I. They created a really weird atmosphere as paying customers that are upper middle class. Very weird vibes.
Atmosphere: 1
Food: 4
Service: 2
Tacos so good
Atmosphere: 5
Food: 5
Service: 5
Manager Silvia….. very rude….no sense of talking to customers. She messed up my order and told me that I m refunding money to u since u want free food. I told her that she can keep my money but don’t use this kind of language. Not acceptable at all since all the jalapeño was not cooked right n they were stick together. Don’t go to this location where they don’t respect the customer and special manager is treating wrongly.
Atmosphere: 1
Food: 1
Service: 1
Normally, when I go to work, I stop by different Jack in the Box drive-thrus, and I’ve never had a bad experience until this one. The girl started talking with a bad attitude and said she understood me, but when I looked at the screen, my order was wrong. When I told her that wasn’t what I ordered, she got upset — you could hear it in her loud and rude tone. So I got upset too and left without my order. They should hire friendlier people who actually like customer service, because I never spoke to her in a rude way
Atmosphere: 1
Food: 1
Service: 1
False advertisement
The lady at the window does a good job and is very kind.
Atmosphere: 5
Food: 5
Service: 5
Went to this Jack around 9pm. Lobby locked. OK, go to drive thru. Started making my order to the girl, then was interrupted mid way by a guy on the intercom. He said, they aren't taking drive thru orders, I need to make an order online. He said because there was only 1 person working. Even though he was the second person I had talked to. Whatever, I back out, park, make an order on the app. Drive back through, 2 ppl standing around, wait 10 mins. Get old tacos and luke warm breakfast sandwich. Place sucks.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Wanted to give a shout out to the young lady working on Sept 25 Thursday night drive through. I think they might have been short staff but she was nice and order was great.
Atmosphere: 5
Food: 5
Service: 5
Despite the long wait and a rare mishap with the app not putting my order through… the staff here showed patience and made my order despite the mishap.
This place is awful. They close the lobby whenever they want, the cashiers are super rude; this is the worst establishment in all of the shopping center. If they have a manager, they certainly don't care about the customers experience.
Atmosphere: 1
Food: 2
Service: 1
Took 10 minutes for someone to order my food. Then took another 15 minutes waiting for food. I have a mobile order
Did take out. Service is VERY long for a fast food franchise, the people working there didn't remember the order, had to constantly check and remind. This Jack in the Box is just as bad as the one on FM1464. Would avoid unless you got time to burn or like to wait.
Atmosphere: 1
Food: 2
Service: 1
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