MAMA LE
5400 Pointe W Cir #180, Richmond
(832) 604-7083
Recent Reviews
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The food is fabulous and so reasonably priced! I have had so many items on the menu and all of them are absolutely excellent. Pho, fried Chicken, spring rolls are exception. So many things on the menu.
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
On the evening of Wednesday, I had the pleasure of visiting Mama Le to place an order for dinner. From the outset, I was impressed by the professionalism and courtesy of the staff. They were attentive, accommodating, and demonstrated an admirable willingness to tailor my order precisely to my dietary preferences. I specifically requested that my sandwich be prepared without mayonnaise or pate, and upon receiving my food approximately fifteen minutes later, I was pleased to confirm that my instructions were followed exactly as requested.
However, upon returning to my hotel and beginning my meal, I realized that one item, my spring roll, had inadvertently been omitted from the order. I promptly contacted the restaurant to inform them of the oversight. The staff member who answered the call was polite, apologetic, and immediately inquired about my location. Upon learning that I was staying only a short distance away, they took it upon themselves to personally deliver the missing spring roll to my hotel within approximately five minutes.
This level of customer service is exceedingly rare in the restaurant industry. Many establishments, when faced with such circumstances, would require the customer to return to retrieve the missing item. Mamalay, however, chose a different approach, one rooted in genuine care, accountability, and a commitment to customer satisfaction. Their decision to promptly correct the error and deliver the missing item reflects a standard of service that deserves recognition.
In an era where many businesses overlook the finer points of hospitality, Mama Le distinguishes itself by going above and beyond. Their responsiveness, professionalism, and integrity demonstrate a sincere dedication to their patrons’ experience. For these reasons, I not only commend their culinary offerings but also their exemplary customer service.
I extend my gratitude to the team at Mama Le for their promptness, integrity, and attention to detail. I will certainly be returning, not merely for the food, but for the experience of being treated with respect and care.
As someone from California who was in town for work, I was especially appreciative of the warmth and professionalism extended to me, it made my visit both enjoyable and memorable.
Atmosphere: 5
Food: 5
Service: 5
Popped in for dinner with the fam on a weekday. Friendly staff took our order right away. We waited about 20 minutes for our food. We ordered the Beef pho with flank, tenerloin, brisket and meatballs and Shaken Beef with white rice. The Shaken beef was buttery, tender and well-seasoned. The beef pho was good but I didn’t like the texture of the meatballs. Next time, I will opt without meatballs.
We have so many Vietnamese cafes in the area so I am comparing flavor and portion size to other cafes around Sugar Land and Richmond.
I am rating 4 stars because the food and service were solid. Compared to other Viet restaurants in town, their prices are higher. Nonetheless, we will be returning and recommend Mama Le.
Atmosphere: 4
Food: 4
Service: 4
One of my favorite Vietnamese restaurants. Their pho is extremely good. Love the pictures of Vietnam on the walls since I visited there. Brings back good memories. Great selection of appetizers.
Atmosphere: 4
Food: 5
Service: 4
I LOVE there iced mango matcha drink. It comes with mango bites to! I have been back twice and they are always really kind and courteous. I also have tried the coconut shrimp which were delicious and fried rice and bahn mi sandwich both were good!
Atmosphere: 5
Food: 5
Service: 5
Staff is so nice! The Thai tea is to die for!!!
Atmosphere: 5
Food: 5
Service: 5
Food seems white washed and portions are too small for the price.
Atmosphere: 1
Food: 3
Service: 3
Definitely come to this place food is delicious
Atmosphere: 5
Food: 5
Service: 5
Great selection of dishes. Was very good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I saw Mama Le on Instagram and had to try their Dragon Mango Breeze. It was truly refreshing and taste amazing!!! Will definitely be back to try the Spicy Pho!!
The service was impressively fast without feeling rushed, and the staff was attentive throughout our meal.
Food was very flavorful, i had the chicken and vegtables plate plus an appetizer. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and came out very quickly. I had the fried tofu with vegetables, and my husband had the beef pho. We will definitely come back when we're in the area.
Bbq pork banh mi was big, sweet, spicy & really flavorful. Crispy wontons were good with a good sauce. Egg rolls were big & you can tell they are homemade. 10/10
Atmosphere: 5
Food: 5
Service: 5
Ordered banh mi sandwiches to go. Service was great. Sandwiches are delicious. They have salads, fried rice & other dishes, delicious drinks. Try it.
Atmosphere: 5
Food: 5
Service: 5
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