McDonald's

1125 Crabb River Rd, Richmond
(281) 239-0544

Recent Reviews

Caden

Absolutely HORRIBLE. May I mention they are never open, and when they are, they do the bare minimum of service and serve cold food. We always have an issue coming here, and never again will we waste our time and money spent here.Kid-friendliness: Happy meal is a good amount of food for kids, but as usual, tastes horrible here. Take your money to another McDonald's.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: French Fries, Cheeseburger

Alexis Landry

How can you run a McDonald's like this! Please fire all those employees and hire new ones! I'm so sick an tired of coming there to wait a long time to get help!! They are very slow and do not know what they are doing! Please send help!! It's not Just one time it's multiple times!

Swathi Saradha

Fast place

Atmosphere: 5

Food: 5

Service: 5

Mauricio Esparza

Every time I go in this place it’s a damn fight no one is available to take an order and when they do get around to taking one they have the worst attitude they act like you’re not there and they always mess up the order and today I went to wash my hands and there was no soap in the men’s bathroom so how are these people washing their hands?? Gross

Atmosphere: 1

Food: 2

Ban Anne

the food was barely filled, and the service was horrible because they were just talking and took 20 minutes for my order all while there was a bunch of cars waiting for their food behind me. AND THEN I FOUND A HAIR IN MY FOOD!!! That completely ruined my appetite and all on top of bad service. Horrible place. Will NOT be coming back.

Atmosphere: 1

Food: 1

Service: 1

veronica resendiz

No greetings from staff. I ordered from the kisok for faster service. A guy that had enter first was waiting in line to order and since he didn’t speak English he couldn’t read the sign. A Mexican woman worker comes yelling out in Spanish to order at the kisok and only taking card payment. She “didn’t have cash” to do any cash transactions, but I mean can’t they just do card transaction. Anyways you would think not everybody is tech smart especially the elderly. Another older couple came inside trying to order and was giving the same instructions. They are struggling at the kisok to order and they ask for help the same Mexican lady comes out irritated saying it’s not that hard to order to them. Very rude to the extreme. The couple left instead of putting up with her attitude. After they left, she was making rude comments to her coworkers about them leaving and how it’s not that hard to order that the customer was just being complicated. If you are short handed I understand, but it’s not the customers fault. Idk if she was the manager, but needs better customer service skills.

Atmosphere: 1

Food: 4

Service: 1

Sheri Hime

I had the double double big Mac it was dryer than the Sahara

Atmosphere: 2

Food: 2

Service: 2

Dalia Rangel Cerda

Terrible service, they forgot to put sauces in my order and when I went to ask for them the manager was very rude and sold me the sauces, 25 cent, the quantity does not matter but the service, it was her mistake, I could call it racismKid-friendliness: Chicken nugetts, hamburger suitable for them in size and shape

Kimberly Orellana

Bad customer service. Went there for a quick lunch. We used the kiosk to make our order. The order was wrong and I asked them to correct it there was some hesitation. In addition I asked for a cup for water and I was told I needed to buy a drink. I explained I was pregnant and did not want to buy a soda but instead drink just water. They told me it was Store policy. I’ve never heard of paying for water except in Europe. We will definitely not return to this McDonald’s.

Atmosphere: 1

Food: 3

Service: 1

Kira Perlin

I never had a negative experience coming to this McDonalds. Usually very fast.

Atmosphere: 4

Food: 4

Service: 5

thomas Eaker

Go to Burger King insteadStaff was rude, confirmed twice that I didn't want onions on my burger but guess... onions. Also charged me for an extra party and fries that I didn't get.

Atmosphere: 1

Food: 1

Service: 1

Jhon Xavier

McDonald’s is awesome every time I go there the service is great you should totally come

Atmosphere: 5

Food: 5

Service: 5

Arleth Vega

Excellent place to eat with family. Warm food, fresh potatoes and ice

Atmosphere: 5

Food: 5

Service: 5

Debby Jordan

Great food & quick service!

Atmosphere: 5

Food: 5

Service: 5

Shawn Smith

Very disappointed. Ordered hot fudge Sunday was given a cup of ice cream with a small string of chocolate. Brought to their attention they said... Oh sorry it does not come out easy pulled the bag it was empty... Just got money back. Very poor

Food: 1

Service: 1

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