Pizza Hut
26440 Farm to Market 1093 #100, Richmond
(281) 693-1103
Recent Reviews
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Nice employee fresh and hot pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I would not recommend it at all. I paid $20 and asked for a pizza. I waited 30 minutes. During that time, only 3 pizzas were sold. The owner of this business seems to have no knowledge of this branch. Please take care.
Atmosphere: 1
Food: 1
Service: 1
Employee didn't move from back, 10 minutes came out to say we're sold out.
Food: 2
Service: 1
Great service here. I made a mistake in my order and he fixed it for me. I will be back, for sure.
Atmosphere: 5
Food: 5
Service: 5
Come on! It's Pizza Hut!! Of course it's good. Aside from that, I've been to this location too many times to count. The pizza comes out on time and like I ordered it. Felipe was a new face and was awesome. Very friendly and made sure my order was right and that everything looked good.
Atmosphere: 5
Food: 5
Service: 5
They have terrible service. I ordered a pizza, it took too long, and even though I paid for it through the app, they tried to charge me again. I showed the worker the receipt and the card charge, but they still didn’t give me the pizza.
Can't go lower than one star!!!! Food was late, cold, uncut, missing the drink and what happened to the toppings. Cannot believe still in business. Horrible experience. Got the same treatment about 3 years ago and thought maybe it had changed. Never again.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza. It is now an hour late! Was told there was an issue with the driver and that the pizza (whenever it comes) will be hot. Yeah right! Manager gave multiple excuses, then says they are new. Close this location or get better workers. And to think...i even tipped. Wth
Pizza/wings arrived not hot. After eating 2 slices stomach pain. Smh...do better Pizza Hut. Won't be back to this location.
Atmosphere: 1
Food: 1
Service: 1
Literally the pizza didn’t have that much pepperoni, the wings didn’t even had sauce and they were NOT fried, they were put on the oven, I can clearly tell they were, and I also put a delivery and they took an hour from they supposed “25-35 minutes”.. they took that long just for this? Yea no.
Atmosphere: 1
Food: 1
Service: 1
Dont go to this pizza hut. They didn't cut my pizza and acted like it was my fault that my pizza wasn't cut. They wanted me to drive about an hour to bring the pizza back and an hour to go back home even though they messed up my pizza. I took pictures and videos I would like to send to corporate. I definitely didn't get what I paid for. I feel like they robbed me because I paid for a product and a service and didn't receive either. The lady that I spoke with definitely needs to go to customer service training. I buy pizza twice a week, and they just lost a customer because of her. I wish I could post the pictures and videos on here so all their potential customers can see what a shitty job they did and tried to blame me.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I don't know what's happening, but every day the cheese and sauce are moving further away from the edge of the pizza.
I don't know what's happening but every day the cheese and sauce are moving further away from the edge of the pizza.
Atmosphere: 1
Food: 1
Service: 1
I usually don’t write negative reviews but if I could give ZERO stars I would. But I don’t want others to experience what we went through.
❗️DO NOT ORDER FROM THIS LOCATION❗️
We placed an order yesterday at 7:28pm. Called after an hour to get an update as the promised delivery time approached - no pizzas were delivered. Calls weren’t answered and multiple times were hung up when answered.
GUESS WHAT?!
The pizza NEVER got delivered…..??
It’s currently the next day.
Worst place ever! I ordered online while I trying to ask for delivery but it wouldn’t switch from take out. I called to cancel 5 different times using two different phones and they finally answered after 45 minutes. I would never order from them again
Service: 1
They have no clue how to refund customers. Ive ordered multiple times, in which they messed up my order, yet they havent refunded me a penny. I ordered mozarella sticks and they gave me bread sticks instead. I told them i didnt want them, but they said they couldnt do anything. They should have just refunded me and not sent anything instead of being rude over the phone when i literally cant eat the breadsticks. Multiple times had their drivers had to fix their mistakes, like not giving me the drink i paid for. Terrible location, please order from a different location to save your time and money.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pepperoni Pizza
Do not order delivery. Didn’t receive my full order and it was a hassle to get the issue resolved. Ended up having to drive to the location to get the missing items.
Service: 1
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