I am absolutely so dissatisfied with this location when i used to be excited to open. Have ordered 2x from this place and both times regardless of what is said on line AND SPEAKING to someone my orders have taken over an hour for 2 pizzas and some dang 6pc wings. First delivery they couldnt find my house i live accross the street… now they are saying system error on why they are taking over and hour for CARRY OUT! this is insane! Ill dive out to w airport location anyday ovef ordering here again!
Service: 1
Fitho281
Pizza was trash, nothing compared to what it was supposed to be. Barely any cheese on the Big New Yorker.
Atmosphere: 2
Food: 1
Service: 3
mike canvas
Ordered 4 pizzas and two 2 liter sodas online for carry out pick up. Came home to find out that the sodas were over 4 months expired, back in late February of this year they expired. And the pizzas tasted very stale and the crust was very hard, almost rock hard. Extremely frustrating since the entire order was over $65 dollars, not cheap.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Personal Pan Pizza, 2 Liter Dr Pepper
SEO MASTER
Ordered on doordash and it took them over an hour to make 1 large pizza
Sunkistholic
Clean place, staffs was friendly, and the pizza was made to perfection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tavern Double Pepperoni Pizza
Heather R
Friendly and fast service. Pizza was made perfectly!
Pizza Hut offers quick service, friendly staff, and fresh, delicious pizza. Highly recommend for a satisfying meal!
Atmosphere: 5
Food: 5
Service: 5
Brianne Brooks
This isn't the best Pizza Hut location. We have ordered twice and the pizzas were sloppy, one under cooked and one missing ingredients. Delivery times have been quick though.
Food: 1
Service: 2
Kimberly C
The pizza was so good, fresh and hot. Took a while to place my order, because they had no in store specials, soI had to download their app to see any specials and place my order that way.
Atmosphere: 4
Food: 5
Service: 3
RealKey
Do not order the personal pizza and boneless wing deal. Its literally a frozen tv dinner. Pizza Hut is wrong for serving it and im stupid enough for ordering. ?
I don’t want to bash you guys. But honestly speaking new management is needed someone with a stronger understanding of how to run a business and manage employees. If the head is weak the body WILL FAIL. After the app offered me so many of there offers not associated with Pizza Hut. I had a 2 hour wait after ordering our 2 large pizzas one being an all meat another being pepperoni, upon waiting for the app to inform me that our order was ready. I drove to the store to pick up after arriving many employees seeing that I’m at the drive up window had no regard that I was waiting. I was then approached after sitting there for 20 minutes to give my name and the employee came back with a receipt and that’s all. After stating on the APP MY ORDER WAS READY at “730 pm ” the employee states “it’s not ready yet” after an hour wait at the DRIVE UP WINDOW and after seeing so many people come out the store. I finally get out to go inside just to be even more disappointed seeing that the “manager” statement was “we are backed up”. 830pm 850pm comes and my pizzas are ready but there’s 3 boxes? When handed to wrong order the employee states oh we don’t have any large pizzas. Ok no problem boxes are hot and ready it’s been a long wait I’ll take it, it’s what I ordered just smaller. I get home 900pm my kids are hungry we sit to eat and the pizzas are bricks. That tells me that they have been SITTING IN THE WARMER for a while.
Bottom line start at the HEAD and the weak body will grow in the direction of the leader and the part that don’t want to grow CAN GO.
This kind of service is unacceptable. $55 wasted.
Atmosphere: 3
Food: 1
Service: 1
Naveed Khowaja
Warning! It’s not Pizza hut! You can name as per what you received! Worst pizza ever.
Not baked properly. 15 mins delay without sorry. Ordered light cheese pan pizza and received full cheese with half baked. Pathetic!
Atmosphere: 1
Food: 1
Service: 1
Asim Waqas
Worst Pizza Hut ever!!! I used to go to west airport one which way better than this even if I have to drive 20 mins because guess what if you come here you are going to waste 40 mins waiting for your pizza and still no apologies or even a little of sympathy. I hope the owner visits one day and order online and see how the employees are running the store. Waiting in line 30 mins and still the order is in the oven and employee says it’s coming out 5 more mins.
Atmosphere: 1
Food: 1
Service: 1
Mark Migues
I can honestly say i would have been more satisfied going to cicis or mr. Gattis pizza.
Food: 1
Shehzaan Bandukia
I recently visited the newly opened Pizza Hut location and was utterly disappointed with the service I received. Not only were the staff loud and rude, but they also blatantly lied and cheated me out of my hard-earned $50. They promised to hold my credit, but when I followed up, I was brushed off and told to call a generic customer service helpline number. This level of incompetence and disrespect is unacceptable. Save yourself the trouble and avoid this establishment altogether. Pathetic doesn't even begin to describe it.
I am absolutely so dissatisfied with this location when i used to be excited to open. Have ordered 2x from this place and both times regardless of what is said on line AND SPEAKING to someone my orders have taken over an hour for 2 pizzas and some dang 6pc wings. First delivery they couldnt find my house i live accross the street… now they are saying system error on why they are taking over and hour for CARRY OUT! this is insane! Ill dive out to w airport location anyday ovef ordering here again!
Service: 1
Pizza was trash, nothing compared to what it was supposed to be. Barely any cheese on the Big New Yorker.
Atmosphere: 2
Food: 1
Service: 3
Ordered 4 pizzas and two 2 liter sodas online for carry out pick up. Came home to find out that the sodas were over 4 months expired, back in late February of this year they expired. And the pizzas tasted very stale and the crust was very hard, almost rock hard. Extremely frustrating since the entire order was over $65 dollars, not cheap.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Personal Pan Pizza, 2 Liter Dr Pepper
Ordered on doordash and it took them over an hour to make 1 large pizza
Clean place, staffs was friendly, and the pizza was made to perfection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tavern Double Pepperoni Pizza
Friendly and fast service. Pizza was made perfectly!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cinnabon Mini Rolls, Tavern Double Pepperoni Pizza, Ultimate Chocolate Chip Cookie
Pizza Hut offers quick service, friendly staff, and fresh, delicious pizza. Highly recommend for a satisfying meal!
Atmosphere: 5
Food: 5
Service: 5
This isn't the best Pizza Hut location. We have ordered twice and the pizzas were sloppy, one under cooked and one missing ingredients. Delivery times have been quick though.
Food: 1
Service: 2
The pizza was so good, fresh and hot. Took a while to place my order, because they had no in store specials, soI had to download their app to see any specials and place my order that way.
Atmosphere: 4
Food: 5
Service: 3
Do not order the personal pizza and boneless wing deal. Its literally a frozen tv dinner. Pizza Hut is wrong for serving it and im stupid enough for ordering. ?
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I don’t want to bash you guys. But honestly speaking new management is needed someone with a stronger understanding of how to run a business and manage employees. If the head is weak the body WILL FAIL. After the app offered me so many of there offers not associated with Pizza Hut. I had a 2 hour wait after ordering our 2 large pizzas one being an all meat another being pepperoni, upon waiting for the app to inform me that our order was ready. I drove to the store to pick up after arriving many employees seeing that I’m at the drive up window had no regard that I was waiting. I was then approached after sitting there for 20 minutes to give my name and the employee came back with a receipt and that’s all. After stating on the APP MY ORDER WAS READY at “730 pm ” the employee states “it’s not ready yet” after an hour wait at the DRIVE UP WINDOW and after seeing so many people come out the store. I finally get out to go inside just to be even more disappointed seeing that the “manager” statement was “we are backed up”. 830pm 850pm comes and my pizzas are ready but there’s 3 boxes? When handed to wrong order the employee states oh we don’t have any large pizzas. Ok no problem boxes are hot and ready it’s been a long wait I’ll take it, it’s what I ordered just smaller. I get home 900pm my kids are hungry we sit to eat and the pizzas are bricks. That tells me that they have been SITTING IN THE WARMER for a while.
Bottom line start at the HEAD and the weak body will grow in the direction of the leader and the part that don’t want to grow CAN GO.
This kind of service is unacceptable. $55 wasted.
Atmosphere: 3
Food: 1
Service: 1
Warning! It’s not Pizza hut! You can name as per what you received! Worst pizza ever.
Not baked properly. 15 mins delay without sorry. Ordered light cheese pan pizza and received full cheese with half baked. Pathetic!
Atmosphere: 1
Food: 1
Service: 1
Worst Pizza Hut ever!!!
I used to go to west airport one which way better than this even if I have to drive 20 mins because guess what if you come here you are going to waste 40 mins waiting for your pizza and still no apologies or even a little of sympathy.
I hope the owner visits one day and order online and see how the employees are running the store.
Waiting in line 30 mins and still the order is in the oven and employee says it’s coming out 5 more mins.
Atmosphere: 1
Food: 1
Service: 1
I can honestly say i would have been more satisfied going to cicis or mr. Gattis pizza.
Food: 1
I recently visited the newly opened Pizza Hut location and was utterly disappointed with the service I received. Not only were the staff loud and rude, but they also blatantly lied and cheated me out of my hard-earned $50. They promised to hold my credit, but when I followed up, I was brushed off and told to call a generic customer service helpline number. This level of incompetence and disrespect is unacceptable. Save yourself the trouble and avoid this establishment altogether. Pathetic doesn't even begin to describe it.
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