Raising Cane's Chicken Fingers
10215 W Grand Pkwy S, Richmond
(281) 949-9199
Recent Reviews
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They gave us really small chicken. I raised the chicken out of the box and I said this chicken is tiny. His respond was yes but we can’t give no other chicken. Not just one meal but both of the meals this is just horrible.
Food: 1
Service: 1
Recommended dishes: The 3 Finger Combo
Chicken was soggy and had no taste . The fries tasted old and were not crispy….this place went downhill
Atmosphere: 4
Food: 1
Service: 4
The cashiers are not knowledgeable with promotions. I paid for 2 Caniac meals and 22oz drink. In addition, I used the St. Patricks day free 22oz lemonade promotion. The cashier handed me 3 cups. I told her I need the lemonade. She grabbed the 32oz and filled it with lemonade. I informed her that I'm was missing the 4th cup. Then she argued that she filled the 32oz cup. So, I basically received an upgraded drink instead of a free drink.
Recommended dishes: Caniac Combo
So disappointed today. Went through the drive thru today and purchaed 2 box combos, 2 extra cane sauces and an extra coleslaw. I live 5 minutes from the location. We came straight home to find our fries were cold and drinks were watered down - almost seems we were handed an order that had been sitting. For the first time I am totally disappointed… really disappointed. We will have to pass on the drive- thru whenever we decide to try them again.
Atmosphere: 5
Food: 1
Service: 5
My children's favorite 😋
I ordered chicken, fries, and bread. Went to the pickup window and was told I had to pay extra for cane sauce. So had to run my card for .42 cents!
Service: 1
I usually don't complain about fast food but this is unacceptable when buying food. When I order 3 chicken tenders, I didnt order 2 chicken fingers and one small tender. Mgmt needs to address this with staff. Only open my box once I got back to work... so naturally disappointed. Do better!
Food: 1
I order a canic combo but give me only 3 piece of chicken tenders.
I think if you're going to have people taking orders they should have a good attitude. The girl that took my order today was very rude and short with me. She made it seem like it was such a burden to assist me. When I go to the window to get my food those workers weren't any better. Then when I got home I was short a chicken strip. Please do better.
Food: 3
Service: 2
Recommended dishes: The 3 Finger Combo
It's ok
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
This place is great. The food was good, like it's still fast food but it was alright. The service couldn't be better. There was a nice lady in glasses checking in on us (should have asked her name) and I think she was the manager and plus the other staff were super nice. That's why I give this place 4 stars ⭐ (almost a 5).
Kid-friendliness: Great with kids. They have a whole other menu for the children, big or small.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Box Combo
Asked for extra crispey fries got stale fries, at least the chicken was good with the sauce
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Finger
I love this place I realize the chicken and the bread is the most delicious thing I have ever taste
Atmosphere: 5
Food: 5
Service: 5
It was an regular visit. The service was typical and the food was average.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: The Box Combo
Gone to this location multiple times. Most recent visit the food smelled like cigarettes and had a long wait time. Very disappointed.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: The 3 Finger Combo, Crinkle-Cut Fries
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