Only one person working in the mornings and was told he was too busy with online orders so I would have to wait 20
Atmosphere: 1
Food: 1
Service: 1
Lut Albert
Clean and quick !
Kevin F
8:05PM Door already locked... From the previous reviews at least we can conclude they are consistent.. clearly mgmt did absolutely nothing in response to other people saying the same thing.
gabriella
I arrived at this smoothie king location today at about 8:21pm and the door was already locked despite the store not closing until 9:00pm. The workers did not unlock the front door and made us order at the drive through window and wait for our smoothies there as well. We were not in a car, we walked to the store. This is not even the first time this happened. This was the second time with the same workers.
Mad M.
Staff was very unfriendly. Didn't say hello or may I take your order? So if all you want to do is pick up your smoothie, it's a decent to come. Don't expect a smile from the staff...
Tel Goehring
Horrible service!!! They got my order wrong, charge double transaction and when I called to ask them to fix my smoothie they refuse. I asked for my money back and same thing. It’s ridiculous
Success Obigho
I went there dis morning and the lady by d name Mitchell was so rude she literally traded words with me just cos I forgot to place am order by d box I won't recommend
Fernanda Castañeda
I love this location on Sundays!! Service is on point????
KANDY MARTINEZ
Thank you so much to the guys that were working today 9/18. I got my order with excellent service and smiling faces. Yall the real MVP!!!
M
Past two experiences have been horrible at this location. When ordering through the app, if something goes wrong with your order or if they forget to send you something, they can't do refunds. If this is a corporate issue then someone needs to figure out this problem. I understand if the employees at the store don't have the authority to give the refund but it says in the app to call the location to receive a refund when issues arise. The customer service here is awful. I don't feel valued as a customer. If it is known that you aren't allowed to give a customer a refund then at least try to do something in the moment to make the customer happy. I don't want to spend money on something I didn't receive!
I love this place! Great service, my smoothies came fast and employees were very kind.
Jorge Gomez
10:40AM 5/31. Drive thru gave me the wrong size and charged me more.2. Drive thru did not offer or give me a receipt.3. Lady at drive thru tried to get my attention by twirling a straw to give to me while i was checking a message on my phone. I get it but use your words and treat me like a customer/human being.4. No verbal greet or salutations. Lady at drive thru just seemed rude and lacking of customer service attitudes without saying a single word to me besides my overcharged price for the drink.
Alex H.
Came here at 8:45 on 4-23-22 and ordered a 32 ounce banana boat. When I receive my drink the top inch to inch and a half was not filled up. How lazy. Will NOT be coming back here
Zachre Valvaneda
Excellent service; the employees helped my family decide what to order as we were indecisive, and they definitely suggested good smoothies as we all (even with how picky we are) left there happy! Come to find out also they had a Friday special for $1 off a 32oz smoothie! That was a great surprise. Absolutely will be stopping by here again!!!
logan jordan
smoothie king 7810 has some great servers. they're all super helpful and friendly. don't forget to tip your servers!
Only one person working in the mornings and was told he was too busy with online orders so I would have to wait 20
Atmosphere: 1
Food: 1
Service: 1
Clean and quick !
8:05PM Door already locked... From the previous reviews at least we can conclude they are consistent.. clearly mgmt did absolutely nothing in response to other people saying the same thing.
I arrived at this smoothie king location today at about 8:21pm and the door was already locked despite the store not closing until 9:00pm. The workers did not unlock the front door and made us order at the drive through window and wait for our smoothies there as well. We were not in a car, we walked to the store. This is not even the first time this happened. This was the second time with the same workers.
Staff was very unfriendly. Didn't say hello or may I take your order? So if all you want to do is pick up your smoothie, it's a decent to come. Don't expect a smile from the staff...
Horrible service!!! They got my order wrong, charge double transaction and when I called to ask them to fix my smoothie they refuse. I asked for my money back and same thing. It’s ridiculous
I went there dis morning and the lady by d name Mitchell was so rude she literally traded words with me just cos I forgot to place am order by d box I won't recommend
I love this location on Sundays!! Service is on point????
Thank you so much to the guys that were working today 9/18. I got my order with excellent service and smiling faces. Yall the real MVP!!!
Past two experiences have been horrible at this location. When ordering through the app, if something goes wrong with your order or if they forget to send you something, they can't do refunds. If this is a corporate issue then someone needs to figure out this problem. I understand if the employees at the store don't have the authority to give the refund but it says in the app to call the location to receive a refund when issues arise. The customer service here is awful. I don't feel valued as a customer. If it is known that you aren't allowed to give a customer a refund then at least try to do something in the moment to make the customer happy. I don't want to spend money on something I didn't receive!
Restaurantji Recommends
I love this place! Great service, my smoothies came fast and employees were very kind.
10:40AM 5/31. Drive thru gave me the wrong size and charged me more.2. Drive thru did not offer or give me a receipt.3. Lady at drive thru tried to get my attention by twirling a straw to give to me while i was checking a message on my phone. I get it but use your words and treat me like a customer/human being.4. No verbal greet or salutations. Lady at drive thru just seemed rude and lacking of customer service attitudes without saying a single word to me besides my overcharged price for the drink.
Came here at 8:45 on 4-23-22 and ordered a 32 ounce banana boat. When I receive my drink the top inch to inch and a half was not filled up. How lazy. Will NOT be coming back here
Excellent service; the employees helped my family decide what to order as we were indecisive, and they definitely suggested good smoothies as we all (even with how picky we are) left there happy! Come to find out also they had a Friday special for $1 off a 32oz smoothie! That was a great surprise. Absolutely will be stopping by here again!!!
smoothie king 7810 has some great servers. they're all super helpful and friendly. don't forget to tip your servers!