Starbucks
20529 FM 1093, Richmond
(832) 905-8266
Recent Reviews
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We went through the drìve-thru window. There was 3 of us in the car and we all Loved our drinks .Starbucks has never disappointed me yet!
Atmosphere: 5
Food: 3
Service: 5
Worse service!!
I order from the movie app got to the place was not ready. Told me to wait and they let me know when ready.
After 10 mnt I ask are my drinks ready and Kellen yes o yes they are here. I ask you’ll told me we will let you know when ready. She complete ignore my complain I said it again and she complete ignore me and said by merry Christmas. Saying whatever leave
Service: 1
Mint majesty, tea was just what I needed this morning for my stomach ache. Michelle and her greeting when I drove in the drive-through made me realize why she is a wonderful window greeter at Starbucks.
Thank you, Michelle for being so kind people need these days.
You made me smile, even when I didn’t feel well.
Atmosphere: 5
Service: 5
I love this Starbucks store. People is nice and they go above and beyond to make you have a good experience.
Atmosphere: 5
Food: 5
Service: 5
I love coming here! Everyone is so friendly! The coffee is delicious and the service is quick and efficient.
Atmosphere: 5
Food: 5
Service: 5
Ice pumpkin chai latte. So yummy!
Service: 5
I have been eating inside Starbucks for decades. I have to say this was the best experience EVER! Alex was the kindest and had the most wonderful customer service I have ever experienced. She didn’t act like she was herding cattle and in a race to get the next customer. She brought my coffee and breakfast out and then made sure I knew that I get a refill of their coffee or tea . I will now drive the extra 3 miles to be at this location as long as this is the service my family and I get. The entire staff treated each person like they were the only ones there. However, Alex was absolutely spectacular!
Atmosphere: 5
Food: 5
Service: 5
Really disappointed in this location. Starbucks recently closed their mason and westheimer pkwy location and I decided to try this one. Let’s just say, I won’t be stopping for my Starbucks in the morning anymore. My drink was not made correctly and when I entered the place to pick up my items, not one single employee said good morning or hello. Not the usual Starbucks experience I’ve had at other locations. Definitely need to speak with your employees about their customer service values.
Atmosphere: 5
Food: 3
Service: 3
I posted a comment for this particular location because on my normal commute to work I stop here and get a coffee venti Pike with cream and three Splenda just about every day and this morning they handed me a coffee with no Splenda and a splash of cream they want tips but they can't even get a simple order right occasionally
Atmosphere: 5
Food: 1
Service: 1
Typical nice Starbucks vibes. Friendly service and great coffee
Atmosphere: 5
Service: 5
Restaurantji Recommends
Ordered a venti Americano and they handed it to me in a single cup without a sleeve or double cup. The coffee was scalding hot and ended up burning my hand. Very careless and unsafe—disappointed in how little attention they gave to customer safety.
I have been going to this Starbucks for years and have always found the store to create a friendly and welcoming atmosphere. I haven't caught all of the names of folks I see regularly there, but I know one of them is Scott! He always has a friendly smile and kind word to share. I order my drink with a milk alternative, and this store has never once messed up my order despite going there multiple times a month since they opened (which is not something I can say for other Starbucks stores in the area). So happy to call this my home store.
Atmosphere: 5
Food: 5
Service: 5
My favorite Starbucks location. The staff here are so genuinely kind.
Service: 5
Who in the world gives a customer cup of coffee that is to HOT to even touch. No cover over the cup.
Service: 1
You guys are so sweet
Atmosphere: 5
Food: 5
Service: 5
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