Subway
5614 W Grand Pkwy S Suite 110, Richmond
(832) 595-1100
Recent Reviews
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Alberto did a great job
He made me changed my previous evaluation
Always good professional Empolyee is great value to the company and to customers as well thank you Mr. Alberto
Atmosphere: 5
Food: 5
Service: 5
It was okay
Atmosphere: 4
Food: 3
Service: 4
Easily the best subway experience I have ever had. They served me promptly even with people in line, took the time and effort to make sure my food was hot fresh and ready for pick up. The gentleman went out of his way to make sure I was good with my order and even gave me a cup of water without me asking. Excellent service! Will be sure to return.
Atmosphere: 5
Food: 5
Service: 5
Loved gabby! She’s awesome sauce!!
Atmosphere: 5
Food: 5
Service: 5
Hungry after work said lady said they weren’t open even though there was 10 minutes left and the door was still open 😞
Great place and good customer service
Atmosphere: 5
Food: 5
Service: 5
Jesus and Jairo 10/10 customer service.
Jairo and beto really good
Atmosphere: 5
Food: 5
Service: 5
Angela Angela is very sweet. Definitely recommend her to serve you.
Atmosphere: 5
Food: 5
Service: 5
My wife and I had a disappointing experience at this Subway location today. When my wife politely asked if her chicken could be warmed up in the microwave, the employee immediately responded with an attitude, saying, “We don’t have a microwave here.” When she pointed right at the microwave that was clearly visible, he said, “Yes, but it’s not for that.”
She asked what it was for if not for warming food, and he repeated, “Not for that, not for that,” in a rude and dismissive tone. We explained that other Subway locations have no issue using the microwave to heat up chicken when requested, and he snapped back, “We don’t do that here. We don’t do that here.”
The entire interaction was unprofessional, unnecessary, and disrespectful. He wasn’t wearing a name tag, but he appeared to be in his mid-30s and had a very unpleasant attitude. Because of how we were treated, we decided to leave without ordering. We refuse to spend our money somewhere that treats customers this way.
This was a simple, reasonable request that could have easily been handled politely. Unfortunately, the experience completely turned us away from this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Beto is an amazing worker 👌🏿
Atmosphere: 5
Food: 5
Service: 5
Came in around 9 & they add an attitude, tuna looked old , & the jalapenos was brown . The short lady was very rushing & rude overall they need to do better Service , Food , everything
Atmosphere: 1
Food: 1
Service: 1
Isabella and Angela were very helpful and nice. Great customer service
Ask for light mayo and watch them drownd your sandwich in the whole bottle
Go somewhere else. We bought 4 sandwiches. The lettuce was brown, the spinach was wilted and darker skinny green, the tomatoes didn't look right and the bread was at least 2 days old.
Atmosphere: 3
Food: 1
Service: 3
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