Taco Bell
5640 Grand Pkwy, Richmond
(281) 232-5738
Recent Reviews
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The worker running the drive thru at 4:07 am Tuesday the 23rd gave us the best service. 10/10 definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Ts trash tbh. More expensive, takes longer, js go to the one in long meadow.
Atmosphere: 1
Food: 1
Service: 1
DO NOT EVER GO TO THIS RUDE TACOBELL!
On this exact night about 5 minutes ago, I had to deal with really rude disrespectful female that was working the drive-thru microphone. I drove up singing a song all happy and stuff and I was about to order. The very first words out of her mouth were I'm sorry I can't hear you but with an attitude undertone. I Shrugged it off because you know some people have hard days, and I wasn't going to let it ruin mine period before I could even order, she cut me off saying loud with an attitude we don't got no beef by the way. The lady used those exact words with a undeniable attitude. Even still I tried to be cordial and ignore it. I was going to order something with chicken until she coughed more of an attitude. At which point a gentleman got on the mic. He asked me what I was going to order and I explained to him that I was no longer going to order something with so much attitude being pushed my way. I do not want to risk my food being poisoned or spitting because an employee had a bad night. So you could tell with the tone in his voice that he was upset as well probably because of the woman. And with an undertone of sarcasm said to have a great night then sir with a lot of emphasis. I would never want to come back to an establishment like this. Aren't the night shift employees supposed to be the more trustworthy reliable respectful employees?
Atmosphere: 1
Food: 1
Service: 1
I ordered a meal here on 11/6 at 11pm via UberEats- I requested hot sauce and when the order came, I received not even one packet- the fact that taco sauce is the ONLY condiment for taco bell, and the fact the team working has no basic ability to read and do their job, is the exact reason why they will never succeed past a minimum wage job.
If you need sauce, just go in and grab it yourself and avoid delivery because the workers here are useless and can't read an order ticket.
Atmosphere: 1
Food: 3
Service: 1
My whole order was wrong how is that even possible when they say it on the screen and on the receipt?
Atmosphere: 1
Food: 1
Service: 1
Madison was very helpful
Atmosphere: 5
Food: 5
Service: 5
I just want to express my gratitude for two employees who found my son’s backpack. My son and I are extremely grateful for these two employees who went above and beyond outside of the expectations of their role. My son’s backpack was returned to us and we couldn’t be happier. We will continue to go and show support to this location.
Thank you Saniya and Madison for your outstanding customer service!
Gwen Hackett
Atmosphere: 5
Food: 5
Service: 5
30 min for one supreme box in one night not bussy
Service: 1
Terrible service, especially the woman who works as a cashier. They give you whatever they want, as if you weren't going to pay for things. If you don't like your job, you should change jobs.
Atmosphere: 1
Food: 1
Service: 1
This place is notorious for screwing up orders and making you drive around and park with no one behind you and waiting 10 mins for 1 item… one of the worst Taco Bell’s around… i would shut this one down and rely on neighboring restaurants that do a much better job…
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Ordered a 3 Doritos combo with a soft Taco. And only received 2 Doritos tacos and told the young guy and he didn’t bother check the back and just walked off like nothing. That’s sad
Atmosphere: 1
Food: 1
Service: 1
3:45pm. Drive thru closed. Lobby closed. No sign anywhere.
Atmosphere: 1
Food: 1
Service: 1
They got my potatoes right
Atmosphere: 4
Food: 5
Service: 5
I'm not a Big fan of Taco Bell ..drive thru lines are long and slow to the point that I had to get off my car tell the person behind me to back out so that I could get out of line horrible.,!!!
Atmosphere: 3
Food: 3
Service: 2
The slowest Taco Bell in the area.
Atmosphere: 1
Food: 1
Service: 1
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