Just left this location. The place was absolutely empty. It took between 7-10 minutes to get a breakfast burrito. The service was horrible not friendly at all. I don’t think I’ve been to a place where people are that unfriendly and miserable. Walking around in slow motion with no sense of urgency at all. Now I know why the place was empty. This is absolutely a management problem, but they don’t set expectations for when customers walk in the door how to greet them and how to serve them. Shameful.
Atmosphere: 1
Food: 3
Service: 1
Bryant Waldron
Yeah reviews still have not improved. A few months ago I went in to order and no one was working in the front, I waited so I slapped the counter and said hello a guy came up front and gave me a very mean look like he wanted to kill me. Quit going here.
Kevin Lara
Online shows open til midnight i arrived at 10:25 and they said they were closed please change online hours of operation.
Crystal Day
I received excellent customer service from Kevin and my order was prepared as requested.
Atmosphere: 5
Food: 5
Service: 5
Shatasha Davis
Stood in line to get an order for 10 minutes no one was in the front the entire time. So I left to have no one in front to greet a customer is ridiculous… I lost my appetite just by waiting ten minutes …people walking out
Atmosphere: 1
Service: 1
Chris Helwig
They ignore you in the drive-thru.
Atmosphere: 1
Food: 3
Service: 1
Manuel Cuellar
We went to eat around 705 one evening and noticed noticed no one in the front. We waited patiently for someone to come help us. After about 5 mins I asked if we can get some help. The lady said one moment. Then another 5 mins went by. We were thinking about going thru the drive thru since that was priority. The couple behind us had left already. So we finally left to. Came here to give it a second chance because I first visit was not great. The food was cold and taste like it came out of a box. Never going again. 🤷♂️ Hopefully yall will hire some more help and make some better food.
Atmosphere: 1
Food: 1
Service: 1
Katrina Williams
Charmaine made our whole day with her joyful spirit! She is a wonderful employee. We are very glad we came in for lunch!
Atmosphere: 5
Food: 5
Service: 5
Kristyn Williams
I read the reviews before coming, hoping I would just get what I wanted to eat and go about my day. It took me almost 15 minutes to get through the drive thru and my order was wrong. When I returned to get a refund on my order, they had me standing at the counter for 10 minutes, “waiting” on the manager Diana, who walked past me 3 times before greeting me. Don’t be like me and look past the reviews, avoid this location.
Food: 1
Service: 1
Xavier Hernandez
Our tacos were cold the meat was also cold and old customer service was trash we stood in line for awhile
No Coke, only Pepsi. Used to have the best senior discount, now it's the worst. Only offered on Tuesday.
Atmosphere: 3
Food: 4
Service: 4
Steph G
Staff is rude, slow and it has changed a lot. Place is sometimes trashed with no paper towels available. There’s also a leak in the middle of the restaurant. Food is not to description at times. Bad experience I used to come here a lot years ago
Atmosphere: 1
Food: 1
Service: 1
Ali Khan
That old lady with the braids was working the cashier but stepped away to mop the floor as my friend and I came and gave us the meanest and dirtiest look when we came and and proceeded to stare us down with that same look my friend and I felt so disrespected and just walked out sorry your life is so miserable that’s that’s how you portray your self as to everyone that walks in find another job if you hate yourself that much
Atmosphere: 1
Food: 1
Service: 1
Danny Lee
Can’t even roll a burrito right get it together.
Naomi Cooper
Hours are wrong on the app. Came at 10:35 and the employees stated they were closed however the sorts and lights were still in. This is getting ridiculous at this location. Poor food quality. Poor customer service. The thing that sucks the most is that we were regulars at this location whether it be breakfast lunch or dinner. Completely disappointed. Update your social media presence because it says open till 12.
Just left this location. The place was absolutely empty. It took between 7-10 minutes to get a breakfast burrito. The service was horrible not friendly at all. I don’t think I’ve been to a place where people are that unfriendly and miserable. Walking around in slow motion with no sense of urgency at all. Now I know why the place was empty. This is absolutely a management problem, but they don’t set expectations for when customers walk in the door how to greet them and how to serve them. Shameful.
Atmosphere: 1
Food: 3
Service: 1
Yeah reviews still have not improved. A few months ago I went in to order and no one was working in the front, I waited so I slapped the counter and said hello a guy came up front and gave me a very mean look like he wanted to kill me. Quit going here.
Online shows open til midnight i arrived at 10:25 and they said they were closed please change online hours of operation.
I received excellent customer service from Kevin and my order was prepared as requested.
Atmosphere: 5
Food: 5
Service: 5
Stood in line to get an order for 10 minutes no one was in the front the entire time. So I left to have no one in front to greet a customer is ridiculous… I lost my appetite just by waiting ten minutes …people walking out
Atmosphere: 1
Service: 1
They ignore you in the drive-thru.
Atmosphere: 1
Food: 3
Service: 1
We went to eat around 705 one evening and noticed noticed no one in the front. We waited patiently for someone to come help us. After about 5 mins I asked if we can get some help. The lady said one moment. Then another 5 mins went by. We were thinking about going thru the drive thru since that was priority. The couple behind us had left already. So we finally left to. Came here to give it a second chance because I first visit was not great. The food was cold and taste like it came out of a box. Never going again. 🤷♂️ Hopefully yall will hire some more help and make some better food.
Atmosphere: 1
Food: 1
Service: 1
Charmaine made our whole day with her joyful spirit! She is a wonderful employee. We are very glad we came in for lunch!
Atmosphere: 5
Food: 5
Service: 5
I read the reviews before coming, hoping I would just get what I wanted to eat and go about my day. It took me almost 15 minutes to get through the drive thru and my order was wrong. When I returned to get a refund on my order, they had me standing at the counter for 10 minutes, “waiting” on the manager Diana, who walked past me 3 times before greeting me. Don’t be like me and look past the reviews, avoid this location.
Food: 1
Service: 1
Our tacos were cold the meat was also cold and old customer service was trash we stood in line for awhile
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No Coke, only Pepsi. Used to have the best senior discount, now it's the worst. Only offered on Tuesday.
Atmosphere: 3
Food: 4
Service: 4
Staff is rude, slow and it has changed a lot. Place is sometimes trashed with no paper towels available. There’s also a leak in the middle of the restaurant. Food is not to description at times. Bad experience I used to come here a lot years ago
Atmosphere: 1
Food: 1
Service: 1
That old lady with the braids was working the cashier but stepped away to mop the floor as my friend and I came and gave us the meanest and dirtiest look when we came and and proceeded to stare us down with that same look my friend and I felt so disrespected and just walked out sorry your life is so miserable that’s that’s how you portray your self as to everyone that walks in find another job if you hate yourself that much
Atmosphere: 1
Food: 1
Service: 1
Can’t even roll a burrito right get it together.
Hours are wrong on the app. Came at 10:35 and the employees stated they were closed however the sorts and lights were still in. This is getting ridiculous at this location. Poor food quality. Poor customer service. The thing that sucks the most is that we were regulars at this location whether it be breakfast lunch or dinner. Completely disappointed. Update your social media presence because it says open till 12.
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