Tropical Smoothie Cafe
5620 W Grand Pkwy S, Richmond
(832) 595-0499
Recent Reviews
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As a very frequent customer, I asked to have 2 large smoothies remade because the consistency wasn’t correct. The staff agreed but the manager said no. Losing a good customer instead of remaking the smoothies isn’t a good business decision for the franchise.
Very fast service and professional staff. Had to come back around the drive thru for a second flatbread! Make sure to try the Chicken Pesto or Cali Flatbread because these a top winners. Will return!
Have had me in a chokehold since day 1 (over a year now). Kiwi Quencher with the Caribbean Jerk Chicken wrap is my jam. It's my daughter's, also.
Food was pretty good, but overall feel seems a bit stuck in the Covid era thinking that everyone still wants takeout. I came in to eat and ended up with a pile of trash after eating that feels very wasteful. What’s the purpose of tables and chairs if I still get a to go bag and all my food bagged up. The smoothie tasted good, the wrap was ok. I remember the food quality being better years ago.
Quality always 10/10 when I order. I appreciate the consistency in the taste and portions. My favorite location and only 1 I will order from
I've come to this location several times and have yet to have a bad experience. Whether you are looking for a meal replacement or just a different option when it comes to fruit or protein intake. This place can meet your needs with fresh food.
Atmosphere: 5
Food: 5
Service: 5
Don't get the new Hawaiian slider. It's $3.99 and the picture makes it look like a rather large slider sandwich. It's not. It's the size of a cutie orange. Smallest slider ever. It should be priced at $1.99.
Wraps are good.
The order also takes forever.
First visit and I will be by ack
Atmosphere: 5
Food: 5
Service: 5
Very good experience. The location was super clean. The server was very professional. The food was amazing. I highly recommend this location and I will visit again bringing family and friends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club, Strawberry, Island Green, Smoothies
The drive through credit card processor now wants to add a tip for making a simple smoothie...last time I come here
Restaurantji Recommends
The drive through credit card processor now wants to add a tip for making a simple smoothie...last time I come here
Two stars for effort. They gave me the wrong chips and my wrap was super dry there was no sauce for 15$ like really?
Atmosphere: 1
Food: 1
Service: 1
Poor management. Everything states the store closes at 9pm but they were already closed at 8:50.
Service: 1
Great smoothies and fair prices!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru today the girl on the speaker was very rude. I told her what I would like and she proceeds to yell "WHAT" indicating she couldnt hear me? Very unprofessional, did not greet me/barely spoke just said "7.95" and took my card and shut the window. The name on my cup says Saria was the server. This establishment needs to properly train these employees how to talk to people. Smoothie overall was okay. Will not go back.
Atmosphere: 1
Food: 3
Service: 1
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