Tropical Smoothie Cafe
5620 W Grand Pkwy S, Richmond
(832) 595-0499
Recent Reviews
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I ordered a detox island green the evening of 1/21/2026 and had them add strawberries . I got home started to drink it and it tasted like watered grass. This smoothie is supposed to have mango & banana in addition to the strawberry I asked them to add . I barely drank it & didn’t finish it at all. It tasted of nothing . Really disappointed because everyone else’s smoothies were good except mine . Can y’all make this right please ?
Food: 2
Service: 3
Went there first time had the cashier surprise me after I explained what I was looking for. Would go back again
Food is great, but the drive thru is very slow!
Service: 1
Love their smoothies
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, this location has consistently disappointed across multiple visits. Most recently, we ordered kids' quesadillas and a smoothie. The quesadillas were completely inedible with a strong plastic smell and taste that made us question food safety. When I tried calling to address this concerning issue, no one answered despite multiple attempts, and my voicemail was never returned.
I really wanted to support this location, but between the wrong orders, poor food quality, and lack of customer service response, I cannot recommend this restaurant. The food safety concerns from our last visit were particularly troubling and went completely unaddressed by management.
Atmosphere: 1
Food: 1
Service: 1
As a very frequent customer, I asked to have 2 large smoothies remade because the consistency wasn’t correct. The staff agreed but the manager said no. Losing a good customer instead of remaking the smoothies isn’t a good business decision for the franchise.
Very fast service and professional staff. Had to come back around the drive thru for a second flatbread! Make sure to try the Chicken Pesto or Cali Flatbread because these a top winners. Will return!
Have had me in a chokehold since day 1 (over a year now). Kiwi Quencher with the Caribbean Jerk Chicken wrap is my jam. It's my daughter's, also.
Food was pretty good, but overall feel seems a bit stuck in the Covid era thinking that everyone still wants takeout. I came in to eat and ended up with a pile of trash after eating that feels very wasteful. What’s the purpose of tables and chairs if I still get a to go bag and all my food bagged up. The smoothie tasted good, the wrap was ok. I remember the food quality being better years ago.
Quality always 10/10 when I order. I appreciate the consistency in the taste and portions. My favorite location and only 1 I will order from
Restaurantji Recommends
I've come to this location several times and have yet to have a bad experience. Whether you are looking for a meal replacement or just a different option when it comes to fruit or protein intake. This place can meet your needs with fresh food.
Atmosphere: 5
Food: 5
Service: 5
Don't get the new Hawaiian slider. It's $3.99 and the picture makes it look like a rather large slider sandwich. It's not. It's the size of a cutie orange. Smallest slider ever. It should be priced at $1.99.
Wraps are good.
The order also takes forever.
First visit and I will be by ack
Atmosphere: 5
Food: 5
Service: 5
Very good experience. The location was super clean. The server was very professional. The food was amazing. I highly recommend this location and I will visit again bringing family and friends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club, Strawberry, Island Green, Smoothies
The drive through credit card processor now wants to add a tip for making a simple smoothie...last time I come here
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