Drive thru didn't entered my order incorrectly then was told they had to cook it when it should have been at the same time as my sons.
Food: 5
Service: 1
Bob
Is it my tests are changing or the food that is not as good as it used to be
Atmosphere: 3
Food: 2
Service: 3
Fred Rojas
This is the worst place to stop to slow and incompetent They take 20min to give me my order I never came back
Holly Smidt
Love this place! Staff is so nice too!
Atmosphere: 5
Food: 5
Service: 5
Markho Babasoro
I love it the location at Cinco Ranch was super fast lol. I set my stuff down and went to use the restroom and my food was already there.
Atmosphere: 4
Food: 4
Service: 4
Johana Perez
Great service! Manager was super nice and the guy taking our order( Kam)
Atmosphere: 5
Food: 5
Service: 5
Andy Blyth
These are my fast food fries. Sometimes they aren't fully cooked which sucks. But when they are done right, they are great. Burgers are often a little on the dry side. But tasty enough.
Food: 4
Service: 5
Ranese Prawl
Not gonna lie the customer service was good. The people were nice but that’s it. The actual service sucks….. the line moved super slow, everyone inside seemed to be at a certain level of flustered and my food was raw when I received it. And I don’t mean a little pink……I mean the breading was just sliding off and mushy and the strip was limp and pink all over! I would most likely never go back to this location. For the line to move as slow as it did and the food still be raw…… fries were brown and tasted like they weee just pre soaking in oil before frying them, tea was barely sweet. It was all unpleasant.
Atmosphere: 2
Food: 1
Service: 3
Clara Gullett
Anthony is so kind hes great thank you
Atmosphere: 5
Food: 5
Service: 5
George Suarez
Terrible service. Waited 25 minutes for just 1 meal. DO NOT COME HERE
wonderful store, sandra is yalls best manager, always super helpful every time i go in
Atmosphere: 5
Food: 5
Service: 5
Vianca Martinez
This is the worst Whataburger I have been in all of Texas. I waited over 20 minutes for my food. They kept telling me they did not know when it would be ready. When I told them I wanted my money back, they brought my food. The soda is flat. A group of people arrived about 10 minutes after I had order and they got their food first. Management needs to do a better job.
Atmosphere: 1
Food: 1
Service: 1
Da Champ
Ordered drive-thru using Whata App... Easy breezy. 11pm rush😬 Drive-thru was packed but the 2nd lane was steady. Food was fresh and wait time minimal. Great job & much appreciated🫡
Food: 5
Service: 5
Andrew M
Exceptionally slow service. We waited 40 min in the drive through for 2 burgers and a salad. It's typically very slow, but this was crazy. I think this is our last whataburger.
Update: I tried it again a year later. It still took 40 minutes for a chicken salad. It's not worth it.
Drive thru didn't entered my order incorrectly then was told they had to cook it when it should have been at the same time as my sons.
Food: 5
Service: 1
Is it my tests are changing or the food that is not as good as it used to be
Atmosphere: 3
Food: 2
Service: 3
This is the worst place to stop to slow and incompetent
They take 20min to give me my order I never came back
Love this place! Staff is so nice too!
Atmosphere: 5
Food: 5
Service: 5
I love it the location at Cinco Ranch was super fast lol. I set my stuff down and went to use the restroom and my food was already there.
Atmosphere: 4
Food: 4
Service: 4
Great service! Manager was super nice and the guy taking our order( Kam)
Atmosphere: 5
Food: 5
Service: 5
These are my fast food fries. Sometimes they aren't fully cooked which sucks. But when they are done right, they are great. Burgers are often a little on the dry side. But tasty enough.
Food: 4
Service: 5
Not gonna lie the customer service was good. The people were nice but that’s it. The actual service sucks….. the line moved super slow, everyone inside seemed to be at a certain level of flustered and my food was raw when I received it. And I don’t mean a little pink……I mean the breading was just sliding off and mushy and the strip was limp and pink all over! I would most likely never go back to this location. For the line to move as slow as it did and the food still be raw…… fries were brown and tasted like they weee just pre soaking in oil before frying them, tea was barely sweet. It was all unpleasant.
Atmosphere: 2
Food: 1
Service: 3
Anthony is so kind hes great thank you
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Waited 25 minutes for just 1 meal. DO NOT COME HERE
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
wonderful store, sandra is yalls best manager, always super helpful every time i go in
Atmosphere: 5
Food: 5
Service: 5
This is the worst Whataburger I have been in all of Texas. I waited over 20 minutes for my food. They kept telling me they did not know when it would be ready. When I told them I wanted my money back, they brought my food. The soda is flat. A group of people arrived about 10 minutes after I had order and they got their food first. Management needs to do a better job.
Atmosphere: 1
Food: 1
Service: 1
Ordered drive-thru using Whata App... Easy breezy. 11pm rush😬 Drive-thru was packed but the 2nd lane was steady. Food was fresh and wait time minimal. Great job & much appreciated🫡
Food: 5
Service: 5
Exceptionally slow service. We waited 40 min in the drive through for 2 burgers and a salad. It's typically very slow, but this was crazy. I think this is our last whataburger.
Update: I tried it again a year later. It still took 40 minutes for a chicken salad. It's not worth it.
Atmosphere: 1
Service: 1
Lovely experience and great food
Atmosphere: 5
Food: 5
Service: 5
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