Tried to place a curbside order through the App, wouldn’t let me enter my vehicle info and couldn’t complete the order so I went to subway.
Evangelina Navarrete
Hands down, best #14 Jimmy John's sandwich I've had yet!!! Thank y'all :) ♡
Atmosphere: 5
Food: 5
Service: 5
Will Betenson
Felt super bad for the one employee working this location, he’s a stud but overwhelmed with customers and help. As a business owner myself I don’t understand the mindset of not helping your guys out when busy. Hopefully the owner of this place will help him out in the future.
Kevin Metso
Loved getting to see Johnny and Emily, great service and fun people!
Atmosphere: 5
Food: 5
Service: 5
Dillon Favara
The manager at this location is way too incompetent to have the terrible attitude he does every time a customer walks in. Stay away from this location. Will mess up your order or just not make it at all. Spend your money elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Susan Martin
It seems lately that every fast food establishment always leaves out something on my order or messes up my order in some way or another. Not Jimmy John's in Roanoke!! They always get our order correct. On our most recent order, we ordered 5 different sandwiches. Every one was exactly as we ordered, all the way down to condiments, cutting in half and labeling each sandwich to the correct person. We actually called JJ's and spoke to Justin, their manager. He seemed surprised that we calling to say thank you and tell him what a pleasure it is to order from them because it's always right. I guess most people only call when an error is made. 😊 Also, a shout out to Jacob, the person who made our delicious sandwiches. Thanks Jimmy John's, Justin and Jacob. Keep up the great work. 😀 Please visit them and you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Vicky V
Had a great experience at Jimmy John’s! The sandwiches were super fresh, made fast and packed with flavor. Friendly staff and speedy service made it a perfect stop for a quick and tasty meal.
Atmosphere: 5
Food: 4
Service: 4
ROBERT JESSEE
Absolute worst Jimmy John’s I’ve ever been to. Slowest workers ever. They are absolutely clueless to what is going on.
Atmosphere: 1
Food: 1
Service: 1
Tony Matson
There are so many things to say about this perfect establishment but I’ll keep it short. The absolute chef that is Jacob perfectly made my sandwich I was absolutely stuffed when I left. Jacob stuffed my sandwich with toppings and was very welcoming. When I left I found myself with not just a new friend but a brother.
Atmosphere: 5
Food: 5
Service: 5
Aidan Droguett
The sand which I ordered was amazing and the order was made with love by the employee named Jacob, will definitely be back soon.
The guy working the counter was out in the dining area cleaning up something, saw me at the register, comes around to the kitchen area and without changing the gloves he was wearing, grabs a loaf of bread and asks me what I would like. I hate to write bad reviews but this is the second time I've had really bad luck at this location. I called corporate and they didn't seem to be bothered by this. If that's what I'm seeing when I go in to the restaurant, what are they doing when you order delivery?
Matthew Johnston
I’ve been here for 30 minutes for one sandwich.
Food: 5
Service: 1
Knotty dreads Rude boi
Delivery was fast food was fresh and the way I ordered
Eric Pemberton
Justin was amazing. Customer service was great. The food is ALWAYS delicious! Super clean too!!
Tried to place a curbside order through the App, wouldn’t let me enter my vehicle info and couldn’t complete the order so I went to subway.
Hands down, best #14 Jimmy John's sandwich I've had yet!!! Thank y'all :) ♡
Atmosphere: 5
Food: 5
Service: 5
Felt super bad for the one employee working this location, he’s a stud but overwhelmed with customers and help. As a business owner myself I don’t understand the mindset of not helping your guys out when busy. Hopefully the owner of this place will help him out in the future.
Loved getting to see Johnny and Emily, great service and fun people!
Atmosphere: 5
Food: 5
Service: 5
The manager at this location is way too incompetent to have the terrible attitude he does every time a customer walks in. Stay away from this location. Will mess up your order or just not make it at all. Spend your money elsewhere.
Atmosphere: 1
Food: 2
Service: 1
It seems lately that every fast food establishment always leaves out something on my order or messes up my order in some way or another. Not Jimmy John's in Roanoke!! They always get our order correct. On our most recent order, we ordered 5 different sandwiches. Every one was exactly as we ordered, all the way down to condiments, cutting in half and labeling each sandwich to the correct person. We actually called JJ's and spoke to Justin, their manager. He seemed surprised that we calling to say thank you and tell him what a pleasure it is to order from them because it's always right. I guess most people only call when an error is made. 😊 Also, a shout out to Jacob, the person who made our delicious sandwiches. Thanks Jimmy John's, Justin and Jacob. Keep up the great work. 😀 Please visit them and you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Had a great experience at Jimmy John’s! The sandwiches were super fresh, made fast and packed with flavor. Friendly staff and speedy service made it a perfect stop for a quick and tasty meal.
Atmosphere: 5
Food: 4
Service: 4
Absolute worst Jimmy John’s I’ve ever been to. Slowest workers ever. They are absolutely clueless to what is going on.
Atmosphere: 1
Food: 1
Service: 1
There are so many things to say about this perfect establishment but I’ll keep it short. The absolute chef that is Jacob perfectly made my sandwich I was absolutely stuffed when I left. Jacob stuffed my sandwich with toppings and was very welcoming. When I left I found myself with not just a new friend but a brother.
Atmosphere: 5
Food: 5
Service: 5
The sand which I ordered was amazing and the order was made with love by the employee named Jacob, will definitely be back soon.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Good food, fast service
Food: 5
Service: 5
The guy working the counter was out in the dining area cleaning up something, saw me at the register, comes around to the kitchen area and without changing the gloves he was wearing, grabs a loaf of bread and asks me what I would like. I hate to write bad reviews but this is the second time I've had really bad luck at this location. I called corporate and they didn't seem to be bothered by this. If that's what I'm seeing when I go in to the restaurant, what are they doing when you order delivery?
I’ve been here for 30 minutes for one sandwich.
Food: 5
Service: 1
Delivery was fast food was fresh and the way I ordered
Justin was amazing. Customer service was great. The food is ALWAYS delicious! Super clean too!!
Atmosphere: 5
Food: 5
Service: 5
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