McDonald's
1100 N US Hwy 377, Roanoke
(817) 491-3502
Recent Reviews
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Got food poisoning from here
Atmosphere: 1
Food: 1
Service: 1
This mcdonald's is by far the worst in the area. They are slow and rude. They gave me a melted frappuccino that had been sitting for 20 minutes well they made my burger. One of the workers took my drink out of the building and tried to give it to other customers before bringing it back in. Next time i go to McDonald's for lunch I'm going to the one on timberland and beach.
Atmosphere: 1
Food: 1
Service: 1
Consistently slow and has drive through park every time to wait on orders. They don’t provide the table service inside but won’t disable it on the app and has zero employees working the counter every time.
Service: 1
Your pattys are gonna come out dry and probably been there awhile (ik Spanish and can hear them scold the cooks) they’re definitely gonna forget ketchup even if you ordered only 4 large fries, and you might get a McChicken WITHOUT a chicken toe in it if you’re lucky.
Atmosphere: 3
Food: 2
Service: 3
Service here is always slow, even when you order on the mobile app. Drive thru employees have been rude and inattentive. They never smile and act like it’s a chore or unreasonable to provide a good guest experience. The only reason I even go there at all is because my daughter loves the chicken nuggets and fries, but I guarantee you that when she is over this faze, I will NOT be going back here.
Atmosphere: 1
Food: 4
Service: 1
They always mess up orders. The wait is atrocious. Keep driving it's not worth the headache.
Atmosphere: 1
Food: 1
Service: 1
Wow talk about an order taker that didn't give a shit, McDonald's in 2025
Atmosphere: 3
Food: 3
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
this boy is goooooooooooooood you hear me! But the big mack is like 2000 calories do not try it at all food 5 star service sorry but 3 stars and last atmosphere 1 stars. Thats my reveiw mc'donald whether you like it or not
Atmosphere: 1
Food: 5
Service: 3
Terrible location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered food at the kiosk Sunday morning November 2nd, 2025. Waited for 30 minutes while only the drive-thru was served food and had to leave without my food to make it to worship. They were normal levels of busy that morning which isn't nothing to sniff at but nothing outside expected and manageable. It doesn't get much worse service than to have to leave without the food you paid for.
Atmosphere: 1
Food: 1
Service: 1
I ordered 4 meals through the McDonalds app. When going through the drive through, they had us park in a spot. When we received our order(that I placed through the app) they forgot a burger, all our condiments and straws for our 3 drinks. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
I’ve received a single when I’ve ordered a double two times now from this location. There is no protocol in place in what can be done to make this right. She you go into the location, nobody is there to talk to. It sucks.
Employees yelling at other employees, took forever for someone to acknowledge my husband at the counter when asking a question and it took over 45 minutes to get our food. AVOID THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Worst drive thru experience. Damn slow!!
Atmosphere: 1
Food: 1
Service: 1
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