this sonic sucks workers don’t even listen to orders whatsoever get everything wrong
Phillip Simmons
Went through drive thru and waited 5 minutes of having to ask several times if anyone was there. Finally a voice said hang on a minute, apparently a minute to the meant another 6 minutes. Finally drive off and saw two wait staff hanging out and joking with young people who were sitting at the walk up.
SMART ALEX
Service was exceptional good quality food
Atmosphere: 4
Food: 5
Service: 5
Dane McWilliams
Screens broken, food cold, 3/4 items wrong and NEVER brought our corrected food order out. Most bizarre experience.
Atmosphere: 2
Food: 1
Service: 1
Pamela Osteen
Ordered 2 hot fudge sundaes on app with extra hot fudge. Checked in. Waited a bit. Carhop shows up with 2 ice cream cups a little bit of chocolate. No Cherry. No whip cream. No extra hot fudge. Explained they were out of whipped cream. We refused them. Requested a refund. Wasted time and disappointed.
Sam
Had a great experience here. Used the app and the second we pulled in, our food was ready. All employees were smiling and very friendly. Great corn dogs too
Yvette Caldwell
Roanoke location and it's very nice and the staff has always been respectful 🫶🏾
Atmosphere: 5
Food: 5
Service: 5
michael clark
French fries in the burrito. Missed that menu change..haha..
Food: 1
Trophy Notary
The Byron Nelson Marching Band Pit Crew had some down time, so we hit up the Happy Hour. I was pleased to learn that I could add Red Bull to the Limeades. I had the Cranberry Limeade with added Redbull, it was so good!
Atmosphere: 5
Food: 5
Service: 5
Julie “Matilyn” Price
I was here last week and forgot to leave a review. I got 2 blasts for my sister and my sister-in-law and they loved them! Thank you!
Worst customer service ever this will be my last time going there. I wasted my time and didn’t get the food ended up leaving and no one cared.
Ava Fuentes
To start off, half of the stalls to order food are not working. Then when you find one they take forever to take your order. And if you want to wait over 30 minutes to get your food, then this is the Sonic you should come to. Absolutely ridiculous.
Service: 1
Selena
Zoë is awesome!
Atmosphere: 5
Food: 5
Service: 5
Christie Alan
This Sonic is the WORST!! I've tried 4 times over the past year to eat here but always ended up at Wendy's because no one would answer the call button! Today, I was lucky enough to have someone answer within a reasonable time. I ordered ONE cheeseburger and it took FOREVER to receive it, and when I finally did it was the SLOPPIEST, MESSIEST crap I've ever eaten! Absolutely will NEVER return!
Atmosphere: 1
Food: 1
Service: 1
Roe Jogan
Took over 20 min to get my food. Was a basic combo order. Pretty frustrating when i’m stopping by on my lunch break and have to rush to eat to get back. Will be going to other places from now on
this sonic sucks workers don’t even listen to orders whatsoever get everything wrong
Went through drive thru and waited 5 minutes of having to ask several times if anyone was there. Finally a voice said hang on a minute, apparently a minute to the meant another 6 minutes. Finally drive off and saw two wait staff hanging out and joking with young people who were sitting at the walk up.
Service was exceptional good quality food
Atmosphere: 4
Food: 5
Service: 5
Screens broken, food cold, 3/4 items wrong and NEVER brought our corrected food order out. Most bizarre experience.
Atmosphere: 2
Food: 1
Service: 1
Ordered 2 hot fudge sundaes on app with extra hot fudge. Checked in. Waited a bit. Carhop shows up with 2 ice cream cups a little bit of chocolate. No Cherry. No whip cream. No extra hot fudge. Explained they were out of whipped cream. We refused them. Requested a refund. Wasted time and disappointed.
Had a great experience here. Used the app and the second we pulled in, our food was ready. All employees were smiling and very friendly. Great corn dogs too
Roanoke location and it's very nice and the staff has always been respectful 🫶🏾
Atmosphere: 5
Food: 5
Service: 5
French fries in the burrito. Missed that menu change..haha..
Food: 1
The Byron Nelson Marching Band Pit Crew had some down time, so we hit up the Happy Hour. I was pleased to learn that I could add Red Bull to the Limeades. I had the Cranberry Limeade with added Redbull, it was so good!
Atmosphere: 5
Food: 5
Service: 5
I was here last week and forgot to leave a review. I got 2 blasts for my sister and my sister-in-law and they loved them! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst customer service ever this will be my last time going there. I wasted my time and didn’t get the food ended up leaving and no one cared.
To start off, half of the stalls to order food are not working. Then when you find one they take forever to take your order. And if you want to wait over 30 minutes to get your food, then this is the Sonic you should come to. Absolutely ridiculous.
Service: 1
Zoë is awesome!
Atmosphere: 5
Food: 5
Service: 5
This Sonic is the WORST!! I've tried 4 times over the past year to eat here but always ended up at Wendy's because no one would answer the call button! Today, I was lucky enough to have someone answer within a reasonable time. I ordered ONE cheeseburger and it took FOREVER to receive it, and when I finally did it was the SLOPPIEST, MESSIEST crap I've ever eaten! Absolutely will NEVER return!
Atmosphere: 1
Food: 1
Service: 1
Took over 20 min to get my food. Was a basic combo order. Pretty frustrating when i’m stopping by on my lunch break and have to rush to eat to get back. Will be going to other places from now on
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