McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1521 W Cameron Ave, Rockdale
(512) 446-2448
About McDonald's
Customers' Favorites
McDonald's Reviews
This location has never been a favorite of ours but after leaving a softball game it's one of the only things around for "quick" food. We have had horrible customer service, orders canceled for no reason, had the door ripped from our hands and locked saying they were not taking any more orders (it wasn't closing time and there were 20 plus cars in the drive thru being told they were not going to be served). Just very poorly run/managed. Customer service is the worst I have experienced...read full review
I come here ALL THE TIME to get coffee. EVERY SINGLE TIME something is wrong, missing or they don't tell me they are out of it until after I pay and get in the line. then act like I'm just gonna say forget it after I have already paid. when I ask for my money back they try to act like I'm the problem. I paid a dollar extra today for extra caramel drizzle to be told at the window they were out. so I asked for my dollar back to which the manager me that it wasn't a full dollar...read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's is a popular spot for families to enjoy a meal while the kids play. While service can be slow at times, the food is always hot and spot on. Orders can be a bit mixed up, but the staff is friendly and willing to fix mistakes. The manager is particularly helpful, accommodating special requests and showing appreciation for loyal customers. Recently, customers experienced long wait times and challenges with the drive-thru ordering process, including repeated errors and some silence from staff during busy hours. Despite these issues, most received correct orders and friendly service at the window. The food was great, and service was fast when it was right. One customer noted they were charged for honey mustard and fries, which was unexpected. Another mentioned waiting 30 minutes after the opening time due to confusion about the start time. Overall, the restaurant remains a place where smiling staff and good food keep customers coming back.