Terrible customer service. My wife asked if it was possible to have any sushi cooked or steamed because she is pregnant, the waiter did not understand & went to retrieve a manager, which wasn’t the issue. Her manager came out angry as ever, leaned against the table on the side of us & said you can go to another restaurant, & she replied back nicely, what? She repeated the phrase several more times. My wife, defeated & hurt by the rudeness just said I’ll just have the fried rice. I felt so bad I offered to leave but I ordered & she didn’t want to leave with me trying this food for the first time.
Service: 1
John Malczewski
First time there... INCREDIBLE ... freaken 5 stars . only thing that sucks is it took me 3 years to find it
Atmosphere: 5
Food: 5
Service: 5
Hannah A.
Came on Friday around 6pm, wasn't busy yet, we got seated right away. Menu is pretty extensive with lots to choose from. For appetizers, we ordered the bao buns. Each bun is super soft with a thick slice of pork belly marinated in bulgogi sauce. My husband ordered the Thai pineapple fried rice, he loved it. It's served in a pineapple with fresh chunks of pineapple mixed into the dish. I ordered the ramen with shrimp, broth isn't salty like most ramen places, it balances nicely with the other ingredients in the ramen. The shrimp are lightly coated with tempura (I think?) and they inlcude plenty of pieces in the ramen. We also got the New York Rolls, very delish & generously filled with seafood. My one complaint was the disinterested answer that Sandy gave when my husband asked which would she recommend- Thai pineapple fried rice or Japanese fried rice- she snapped a bit and answered a very curt " I don't know what you like! If you like pineapple get the Thai if you don't like pineapple, get the other one!" It didn't really answer the question of which one she recommends or thinks is better...if she had not tried either dish & can't give a good recommendation, she could've answered that way. The snippy response with mild attitude seemed uncalled for...overall, great food, fast service, would come back again...don't ask recommendations from Sandy...
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Thai Pineapple Fried Rice with Chicken and Shrimp
Cassedy Crawford
I recently had the pleasure of dining at Basil Cafe in Rockwall, TX, and it was an unforgettable experience. The ambiance was charming, the service impeccable, and the food, simply outstanding. One dish that stole the show was the Angry Dragon Roll, boasting a delectable combination of lobster, caviar, and spicy crab mix on top. Each bite was a burst of flavors that danced on my taste buds. It’s a must-try for anyone visiting Basil Cafe. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai
Megan Avis
My go to sushi place! I love the Yummy Roll and the Sweetheart Roll. They also have my absolute favorite miso soup around. We've tried most of the rolls and they're always delicious. The beef pad thai is also really good.It's a small, cozy and romantic spot. Usually easy to get a table and always ready for pick up orders when you want!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyoza, Pork and Buns, Pad Thai, Miso Soup
Devil Dog
Amazing food. Flavors and combinations are very carefully considered to maximize taste. Atmosphere is quiet and calm with lighting that is a little on the dim side. Service was adequate enough to facilitate the experience but slightly lacking. Overall a great experience and awesome food.
I like that it's a chill vibe. The service was pleasant and the food was amazing! Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rockwall Roll
Zac Sterling
Great date night place! The sushi is delicious, and hot dishes are good too. Service is friendly. The atmosphere is simply lit and cozy. My wife and I really enjoy this spot. It's a large menu, so if you're not into sushi there's plenty of cooked options.
The staff is attentive. The atmosphere is dim, cozy, and romantic. I liked the decor. My husband and I enjoyed Filet Mignon Maki. It was very interesting and flavorful, as we'd never heard of it before. The entrees are huge. They come with a soup or salad. I love the dressing of the salad. My husband had the pineapple fried rice with shrimp. It comes on a huge half of a pineapple. It all tasted grilled. So good! I had the shrimp pad Thai. It's now a favorite of mine. It's a little spicy but so delicious. We shared the hibachi vegetables and they were so yum! We will be back to keep trying all the things as there is so much that sounded so good to us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai, Thai Pineapple Fried Rice with Chicken and Shrimp
We ordered thru uber eats - it was delicious! Had the beef hibachi (requested broccoli, carrot & snow pea as veggies), pineapple chicken fried rice, coconut chicken soup, e-chicken & coconut shrimp. All ingredients were super fresh, not greasy, and perfectly seasoned. This will be one of our new favorite spots! Thanks!
Food: 5
Service: 5
Allan Lockridge
Sushi is fresh and tasty. The sunrise roll are among my favorites.
Atmosphere: 5
Food: 5
Service: 5
javier nunez
Chef special rolls, fried rice, Ramen, pork bun,coconut shrimp, everything is so ? delicious.
Terrible customer service. My wife asked if it was possible to have any sushi cooked or steamed because she is pregnant, the waiter did not understand & went to retrieve a manager, which wasn’t the issue. Her manager came out angry as ever, leaned against the table on the side of us & said you can go to another restaurant, & she replied back nicely, what? She repeated the phrase several more times. My wife, defeated & hurt by the rudeness just said I’ll just have the fried rice. I felt so bad I offered to leave but I ordered & she didn’t want to leave with me trying this food for the first time.
Service: 1
First time there... INCREDIBLE ... freaken 5 stars . only thing that sucks is it took me 3 years to find it
Atmosphere: 5
Food: 5
Service: 5
Came on Friday around 6pm, wasn't busy yet, we got seated right away. Menu is pretty extensive with lots to choose from. For appetizers, we ordered the bao buns. Each bun is super soft with a thick slice of pork belly marinated in bulgogi sauce. My husband ordered the Thai pineapple fried rice, he loved it. It's served in a pineapple with fresh chunks of pineapple mixed into the dish. I ordered the ramen with shrimp, broth isn't salty like most ramen places, it balances nicely with the other ingredients in the ramen. The shrimp are lightly coated with tempura (I think?) and they inlcude plenty of pieces in the ramen. We also got the New York Rolls, very delish & generously filled with seafood. My one complaint was the disinterested answer that Sandy gave when my husband asked which would she recommend- Thai pineapple fried rice or Japanese fried rice- she snapped a bit and answered a very curt " I don't know what you like! If you like pineapple get the Thai if you don't like pineapple, get the other one!" It didn't really answer the question of which one she recommends or thinks is better...if she had not tried either dish & can't give a good recommendation, she could've answered that way. The snippy response with mild attitude seemed uncalled for...overall, great food, fast service, would come back again...don't ask recommendations from Sandy...
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Thai Pineapple Fried Rice with Chicken and Shrimp
I recently had the pleasure of dining at Basil Cafe in Rockwall, TX, and it was an unforgettable experience. The ambiance was charming, the service impeccable, and the food, simply outstanding. One dish that stole the show was the Angry Dragon Roll, boasting a delectable combination of lobster, caviar, and spicy crab mix on top. Each bite was a burst of flavors that danced on my taste buds. It’s a must-try for anyone visiting Basil Cafe. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai
My go to sushi place! I love the Yummy Roll and the Sweetheart Roll. They also have my absolute favorite miso soup around. We've tried most of the rolls and they're always delicious. The beef pad thai is also really good.It's a small, cozy and romantic spot. Usually easy to get a table and always ready for pick up orders when you want!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyoza, Pork and Buns, Pad Thai, Miso Soup
Amazing food. Flavors and combinations are very carefully considered to maximize taste. Atmosphere is quiet and calm with lighting that is a little on the dim side. Service was adequate enough to facilitate the experience but slightly lacking. Overall a great experience and awesome food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Tempura Sushi, Miso Soup, Filet Mignon Maki
I like that it's a chill vibe. The service was pleasant and the food was amazing! Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rockwall Roll
Great date night place! The sushi is delicious, and hot dishes are good too. Service is friendly. The atmosphere is simply lit and cozy. My wife and I really enjoy this spot. It's a large menu, so if you're not into sushi there's plenty of cooked options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sashimi Platter, Coconut Shrimp, Tempura Sampler, Pineapple Chicken Fried Rice
1stv time there. Food was
Atmosphere: 5
Food: 5
Service: 5
The staff is attentive. The atmosphere is dim, cozy, and romantic. I liked the decor. My husband and I enjoyed Filet Mignon Maki. It was very interesting and flavorful, as we'd never heard of it before. The entrees are huge. They come with a soup or salad. I love the dressing of the salad. My husband had the pineapple fried rice with shrimp. It comes on a huge half of a pineapple. It all tasted grilled. So good! I had the shrimp pad Thai. It's now a favorite of mine. It's a little spicy but so delicious. We shared the hibachi vegetables and they were so yum! We will be back to keep trying all the things as there is so much that sounded so good to us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pad Thai, Thai Pineapple Fried Rice with Chicken and Shrimp
Restaurantji Recommends
I really like sushi rolls buy two get one free!
We ordered thru uber eats - it was delicious! Had the beef hibachi (requested broccoli, carrot & snow pea as veggies), pineapple chicken fried rice, coconut chicken soup, e-chicken & coconut shrimp. All ingredients were super fresh, not greasy, and perfectly seasoned. This will be one of our new favorite spots! Thanks!
Food: 5
Service: 5
Sushi is fresh and tasty. The sunrise roll are among my favorites.
Atmosphere: 5
Food: 5
Service: 5
Chef special rolls, fried rice, Ramen, pork bun,coconut shrimp, everything is so ? delicious.
Atmosphere: 5
Food: 5
Service: 4
Sabrina it's a really good server. ?