Waited about 10 minutes and left because no one came over to wait on us. Wait staff was standing around talking to each other and not helping customers.
Service: 1
Carlos Gonzalez
What terrible service, I waited for almost an hour and when they delivered my order they delivered it incomplete.
Isaac Solares
Unfortunate experience here. No issue with the server, but with kitchen staff and no care from the kitchen manager Geo. I asked for my check to clock in the time. 10:31pm which you can see on the receipt. Didn’t receive the cookie until 11:20 after waiting multiple times. On top of that the waitress serving alcohol at this time to her patrons. Took to time to belittle me making fun of how upset I was to her patrons. Very unprofessional and she is the lead trainer. At the end of the day this buffalo will stay the same and nothing will change other than the improved renovation they received. It’s just sad. People work hard for there money and just want to come eat and receive good service and go home. And yes owner of this Buffalo Wild Wings I will go to the site and fill whatever it is out and still nothing will change because of the past reviews are all the same. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Daniel Cruz
It took a minute for the food to come out but it was with a smile. The service was ok. The waitress let us know it was her first day so we expected a bit of a delay. Id have to say that going there is hit and miss. Depends on who is cooking and who is serving. I've had great experiences and bad ones. Still I wouldn't take it off my list, it is the type of place that can be great with a few friends to enjoy the TV s, drinks or atmosphere on a Friday night or Monday night football game.
Atmosphere: 4
Food: 4
Service: 4
C7474JNgrega
On June 7, 2025 around 3pm My Wife and I stopped in for a beer and some wings. Walking into the bar area with no acknowledgement from the Bartender (Chelsea) who was having a conversation with another couple at the bar there was only one other person there besides us and the other couple when we sat down. We weren't asked if we needed anything to drink or order as the bartender was having a conversation with the couple. After waiting for a bit there was no break in the conversation so we could order. I interrupted the Bartender and asked if we could get a beer, he said just a minute, after a little bit she got us a beer and just place some menu's down then went back to her conversation. We were never asked if we wanted to order I again had to interrupt the conversation to ask if we could order some wings again told to wait a minute. She finally came and ask what we wanted and I said some wings or did we need to go to Hooters to get some. The Bartender said "If thats what we wanted to do" I asked to see the Manager she questioned that and I said yes I want to speak to the Manager. She came from behind the bar walked around to I guess was the Manager and had a lengthy conversation with him. The Manager (Alex) then came around to the Bar and asked if there was an issue. I then explained the happenings and his response was "she was having a conversation with a customer. I then asked were we not Customers? or Patrons? that needed Service. I then asked for our check as my wife was afraid to order and have the same Bartender deliver our food. There was only 5 people at the Bar 2 couples which 1 was us and a single. Bartender very terrible poorly trained as the Manager
Crystal Goss
Service is horrible! It took maybe 10min to even be greeted & seated by someone. Waitresses would just walk by. Our waitress was horrible. We had to ask for refills. Food was good. We had wings & burgers. Mango habanero way too spicy compared to other wing places.
Atmosphere: 4
Food: 4
Service: 1
Ajit Abraham
Food is not good but service is.
Atmosphere: 3
Food: 1
Service: 3
Andrew Fox
$2/wing? Gtfoh lol
Joshua Shubert
This is the second worst experience I have ever had at a Buffalo Wild Wings. We waited over 1 hour for our food to get there. We ordered the special they had which is 2 entrees 2 sides and 2 drinks for $20. When the wings finally got to us my wife's were okay but my 10 boneless were cold so I sent them back after trying both flavors. Taking a little bite off of each one to realize that both flavors were cold, all they did was throw them back in the fryer and the reason I know this is because when they came back out to us they were still cold and just dark. The fries were hot. The waiter was horrible don't remember his name but my wife ate 3 of her 6 wings and I ate 4 of the 10 I had. I couldn't make myself eat the burnt disgusting wings I was presented with. I will not return to this location and possibly not a bww again.
Atmosphere: 2
Food: 1
Service: 1
Blake Martin
Not quite what it was before, still decent though!. You just have to stay on top of them to get enough sauce/fries or anything, this one seems to cut corners. Friendly place though.
Very clean and amazing staff. Little dark due to low lighting. Otherwise good food. Limited gluten free options but at least they have some options unlike most other places.
Atmosphere: 3
Food: 4
Service: 5
Palani
Awful service for to-go orders It has happened 2 times now. 10 piece nuggets I get 7 once and 8 the next. The appetizer portion isa joke. 20 bucks for 8 nuggets and a Handful of wedges. Done ordering at this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Zoe Martinez
I did a walk in take out order and the food was awful. The staff was great and I had no trouble with them so I got my food and went home. Right when I got home I opened my to-go bag and saw that the side of regular fries that I had ordered were absolutely rock solid. You can immediately tell they were stale and had been sitting out for over an hour at least. Tried one fry and you would have thought they were a week old just by the crunch…ROCKSOLID. Not only was the quality terrible but charging me almost $4 for a regular side of fries and only giving me less than a cups worth is garbage! Then to top it off I only received 5 wings after ordering the 6 pcs. Paying $15 for this meal is absolutely insane and I wish I would have checked the order before I left. The front staff was awesome but the kitchen needs to step it up. 100% unhappy.
Atmosphere: 4
Food: 1
Service: 4
Tia Quinney
Ordered take out got there to pick up food no one was there to greet us and had to wait waited so long me my two daughters and husband had enough to run to the bathroom and the car when someone finally did come up to us she wiped her hands on her dirty shirt and said name on order gave her my name and she gave us our food when we got home we realized food was cold and tasted as if it’s been sitting out wayyyyy longer then we ordered it and so we had warm all the food up and now me and my family are sitting here all sick to our stomachs literally running back and forth to bathroom and feeling nauseous never again BUFFALO WILD WINGS IN ROCKWALL COUNT YOUR DAYS
J.R. Low
Horrible experience. It took over 10 minutes for our server to find our table. We ordered an appetizer that showed up after our meals. I got the Buffalo chicken sandwich, and my wife got the Buffalo wrap. We've both had food poisoning all evening. I'm calling the Rockwall health department tomorrow to request an inspection.
Waited about 10 minutes and left because no one came over to wait on us. Wait staff was standing around talking to each other and not helping customers.
Service: 1
What terrible service, I waited for almost an hour and when they delivered my order they delivered it incomplete.
Unfortunate experience here. No issue with the server, but with kitchen staff and no care from the kitchen manager Geo. I asked for my check to clock in the time. 10:31pm which you can see on the receipt. Didn’t receive the cookie until 11:20 after waiting multiple times. On top of that the waitress serving alcohol at this time to her patrons. Took to time to belittle me making fun of how upset I was to her patrons. Very unprofessional and she is the lead trainer. At the end of the day this buffalo will stay the same and nothing will change other than the improved renovation they received. It’s just sad. People work hard for there money and just want to come eat and receive good service and go home. And yes owner of this Buffalo Wild Wings I will go to the site and fill whatever it is out and still nothing will change because of the past reviews are all the same. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
It took a minute for the food to come out but it was with a smile. The service was ok. The waitress let us know it was her first day so we expected a bit of a delay. Id have to say that going there is hit and miss. Depends on who is cooking and who is serving. I've had great experiences and bad ones. Still I wouldn't take it off my list, it is the type of place that can be great with a few friends to enjoy the TV s, drinks or atmosphere on a Friday night or Monday night football game.
Atmosphere: 4
Food: 4
Service: 4
On June 7, 2025 around 3pm My Wife and I stopped in for a beer and some wings. Walking into the bar area with no acknowledgement from the Bartender (Chelsea) who was having a conversation with another couple at the bar there was only one other person there besides us and the other couple when we sat down. We weren't asked if we needed anything to drink or order as the bartender was having a conversation with the couple. After waiting for a bit there was no break in the conversation so we could order. I interrupted the Bartender and asked if we could get a beer, he said just a minute, after a little bit she got us a beer and just place some menu's down then went back to her conversation. We were never asked if we wanted to order I again had to interrupt the conversation to ask if we could order some wings again told to wait a minute. She finally came and ask what we wanted and I said some wings or did we need to go to Hooters to get some. The Bartender said "If thats what we wanted to do" I asked to see the Manager she questioned that and I said yes I want to speak to the Manager. She came from behind the bar walked around to I guess was the Manager and had a lengthy conversation with him. The Manager (Alex) then came around to the Bar and asked if there was an issue. I then explained the happenings and his response was "she was having a conversation with a customer. I then asked were we not Customers? or Patrons? that needed Service. I then asked for our check as my wife was afraid to order and have the same Bartender deliver our food. There was only 5 people at the Bar 2 couples which 1 was us and a single. Bartender very terrible poorly trained as the Manager
Service is horrible! It took maybe 10min to even be greeted & seated by someone. Waitresses would just walk by. Our waitress was horrible. We had to ask for refills. Food was good. We had wings & burgers. Mango habanero way too spicy compared to other wing places.
Atmosphere: 4
Food: 4
Service: 1
Food is not good but service is.
Atmosphere: 3
Food: 1
Service: 3
$2/wing? Gtfoh lol
This is the second worst experience I have ever had at a Buffalo Wild Wings. We waited over 1 hour for our food to get there. We ordered the special they had which is 2 entrees 2 sides and 2 drinks for $20. When the wings finally got to us my wife's were okay but my 10 boneless were cold so I sent them back after trying both flavors. Taking a little bite off of each one to realize that both flavors were cold, all they did was throw them back in the fryer and the reason I know this is because when they came back out to us they were still cold and just dark. The fries were hot. The waiter was horrible don't remember his name but my wife ate 3 of her 6 wings and I ate 4 of the 10 I had. I couldn't make myself eat the burnt disgusting wings I was presented with. I will not return to this location and possibly not a bww again.
Atmosphere: 2
Food: 1
Service: 1
Not quite what it was before, still decent though!. You just have to stay on top of them to get enough sauce/fries or anything, this one seems to cut corners. Friendly place though.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Very clean and amazing staff. Little dark due to low lighting. Otherwise good food. Limited gluten free options but at least they have some options unlike most other places.
Atmosphere: 3
Food: 4
Service: 5
Awful service for to-go orders
It has happened 2 times now. 10 piece nuggets I get 7 once and 8 the next. The appetizer portion isa joke. 20 bucks for 8 nuggets and a Handful of wedges. Done ordering at this restaurant.
Atmosphere: 1
Food: 1
Service: 1
I did a walk in take out order and the food was awful. The staff was great and I had no trouble with them so I got my food and went home. Right when I got home I opened my to-go bag and saw that the side of regular fries that I had ordered were absolutely rock solid. You can immediately tell they were stale and had been sitting out for over an hour at least. Tried one fry and you would have thought they were a week old just by the crunch…ROCKSOLID. Not only was the quality terrible but charging me almost $4 for a regular side of fries and only giving me less than a cups worth is garbage! Then to top it off I only received 5 wings after ordering the 6 pcs. Paying $15 for this meal is absolutely insane and I wish I would have checked the order before I left. The front staff was awesome but the kitchen needs to step it up. 100% unhappy.
Atmosphere: 4
Food: 1
Service: 4
Ordered take out got there to pick up food no one was there to greet us and had to wait waited so long me my two daughters and husband had enough to run to the bathroom and the car when someone finally did come up to us she wiped her hands on her dirty shirt and said name on order gave her my name and she gave us our food when we got home we realized food was cold and tasted as if it’s been sitting out wayyyyy longer then we ordered it and so we had warm all the food up and now me and my family are sitting here all sick to our stomachs literally running back and forth to bathroom and feeling nauseous never again BUFFALO WILD WINGS IN ROCKWALL COUNT YOUR DAYS
Horrible experience. It took over 10 minutes for our server to find our table. We ordered an appetizer that showed up after our meals. I got the Buffalo chicken sandwich, and my wife got the Buffalo wrap. We've both had food poisoning all evening. I'm calling the Rockwall health department tomorrow to request an inspection.
Atmosphere: 3
Food: 1
Service: 1
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