Crumbl
$$ • Bakery, Ice Cream, DessertAbout Crumbl Cookies
Customers' Favorites
S'Mores Crumble Cookie
Milk Chocolate Chip
Frosted Strawberry
Buttermilk Pancake
Snickerdoodle
Double Fudge
Toffee Cake
Mini 3-Pack
Party Box
Gift Wrap
Crumbl Cookies Reviews
326 ratings
Share your opinion about Crumbl
Always friendly and professional. Yeah, there are kids there working a job for the first time, but the veteran workers help things move seamlessly. Really love the thin chocolate chip cookies! They're my favorite.
The Rockwall Crumble cookies is always very friendly. They keep a good variety of cookies each day and seems like they always have the popular chocolate chip and sugar cookie available. I've seen other stores that done have the basic cookies daily. Plus they are big and filling cookies. So you only need a half dozen. Haha!!
Clean, tasty good customer service, and good decoration
Hours
| Monday | 8AM - 10PM |
| Tuesday | 8AM - 10PM |
| Wednesday | 8AM - 10PM |
| Thursday | 8AM - 10PM |
| Friday | 8AM - 12AM |
| Saturday | 8AM - 12AM |
| Sunday | Closed |
Crumbl is a popular cookie shop known for its delicious and visually appealing cookies. Many customers have been hooked on their treats since discovering the store, with some even seeking out Crumbl locations when traveling. The cookies are often described as chewy, flavorful, and sometimes among the best peanut butter cookies around. Customers appreciate the variety and the weekly flavor changes, which keep the experience fresh and exciting. Delivery is smooth and convenient, with staff generally being pleasant and easy to work with, although some mention that the service could be more friendly and attentive inside the store.
First-time visitors often receive friendly service, especially from helpful staff members who go out of their way to ensure a good experience. However, there are occasional issues, such as flavors being out of stock or cookies appearing undercooked, though they are still delicious. Some customers have concerns about staff multitasking on phones while preparing food, raising sanitary and safety questions, and suggest better staff policies.
While the store is praised for its great ideas and treats, some find the prices high and wish for more variety. The store lacks bathrooms, which can be inconvenient for families with kids. Overall, Crumbl offers tasty treats, friendly service, and a fun experience, making it a favorite treat destination for many.