Dunkin'

3035 Ridge Rd, Rockwall
(469) 314-1438

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Recent Reviews

I visit the Rockwall Dunkin on Ridge Road all the time in the mornings and love the staff.
However, I just left around 4:30 on 12/15/25 and was served cold coffee when I ordered a black hot coffee. When asked to have a different cup of coffee that was hot the girl was very very rude. I decided it wasn’t worth it and left. I was very excited for my free coffee that I earned in the app. Sad day.
What is going on at this store?! Management needs to care for their employees. Its 3:45. The doors are locked bc the only employee in there is quitting. He's always a super nice guy and I praised him for his hard work. He seemed very sad & disappointed. Do better Dunkin Management!!!
I'm a self-aware Dunkin fanatic; as a non-coffee drinker their refreshers & frozen hot chocolate do it for me EVERY time. To say I have been to 40 (mostly in DFW) of the 110+ Dunkin's in Texas would be accurate. So, believe me when I say I have yet to come across a more CONSISTENT team of FRIENDLY & GREAT service as Dunkin's of Rockwall on Ridge St. I appreciate the folks who aim to do a good job & promptly fix mistakes when they occur. Very awesome...

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