I ABSOFAWKINGLUTELY HATE THIS LOCATION. Dirty location and food is never fresh! If you ask for fresh food, they only heat it up! They need to Close down!
Myesha boulton
⚠️DO NOT EAT AT THIS LOCATION. ⚠️This is by far the worst McDonald’s I’ve ever visited, and it raises serious food safety concerns.
The kids meal fries were completely burned—rock hard, stale, and tasted like old grease. These were clearly overcooked and left sitting under a heat lamp far too long, yet still served. That is unacceptable, especially when food is ordered for children.
My Spicy Deluxe sandwich was thrown together with zero care. When I opened the box, lettuce, tomatoes, cheese, and sauce, literally everything was smashed and stuck to the packaging, not even on the sandwich.
The most concerning part was the chicken filet. It was old, dark brown, and had wet, soggy grease spots. It did not look fresh or safe to eat. Serving chicken in that condition is a serious health and safety issue.
This is not a simple mistake. This is poor management, lack of quality control, and negligence. Whoever is running this location should not be serving food to the public. If it wasn’t a holiday, I would have returned immediately.
I will never return to this location, and I strongly recommend others avoid it altogether unless you’re comfortable risking food quality and safety.
Food: 1
Service: 1
Gokarna KC
We ordered a spicy Mac chicken which was supposed to come with two buns but came with and happened with us 5 times not so good to go to
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: French Fries, Mcchicken
Sherry
I've never had 1 single problem at this location & they cook the food better than any other location. This is the best McDonald's in the area. Inside is nice if you're dining in, & curbside is always accurate & courteous. -The drive thru is a bit too narrow & boxed in for me, so I typically avoid it, but that's just a me thing.
Atmosphere: 5
Food: 5
Service: 5
Jana M
No high chairs for little ones in main dining area?
Atmosphere: 1
Food: 4
Service: 3
shanita chambers
This McDonald’s is the worse. They are very slow. Waited 20 minutes pre ordered and food was still cold
Atmosphere: 1
Food: 1
Service: 1
Ryan Brown
This location rarely gets the order correct. Always double check before you leave the parking lot.
Atmosphere: 3
Food: 3
Service: 2
Mr Me
This is the only McDonald’s in the area I can count on actually having doors open during business hours and not taking forever. Always friendly
Service: 5
Dan Gitter
Just a review of two dudes doing the windows. Daniel and Caden I think. Both professional, pleasant, and respectful. Hard to find good help these days, both those guys deserve a raise.
Service: 5
David Anguiano
I want to give a HUGE shoutout to William S and his team. Four of us ate at the Rockwall location and our food was taken straight to our table with care. The thing is- they were busy. Yet, they still delivered. I have been coming here for years. I literally drive from Fate and prefer this location. Keep going guys. More people should take the time to appreciate this store.
I ABSOFAWKINGLUTELY HATE THIS LOCATION. Dirty location and food is never fresh! If you ask for fresh food, they only heat it up! They need to
Close down!
⚠️DO NOT EAT AT THIS LOCATION. ⚠️This is by far the worst McDonald’s I’ve ever visited, and it raises serious food safety concerns.
The kids meal fries were completely burned—rock hard, stale, and tasted like old grease. These were clearly overcooked and left sitting under a heat lamp far too long, yet still served. That is unacceptable, especially when food is ordered for children.
My Spicy Deluxe sandwich was thrown together with zero care. When I opened the box, lettuce, tomatoes, cheese, and sauce, literally everything was smashed and stuck to the packaging, not even on the sandwich.
The most concerning part was the chicken filet. It was old, dark brown, and had wet, soggy grease spots. It did not look fresh or safe to eat. Serving chicken in that condition is a serious health and safety issue.
This is not a simple mistake. This is poor management, lack of quality control, and negligence. Whoever is running this location should not be serving food to the public. If it wasn’t a holiday, I would have returned immediately.
I will never return to this location, and I strongly recommend others avoid it altogether unless you’re comfortable risking food quality and safety.
Food: 1
Service: 1
We ordered a spicy Mac chicken which was supposed to come with two buns but came with and happened with us 5 times not so good to go to
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: French Fries, Mcchicken
I've never had 1 single problem at this location & they cook the food better than any other location. This is the best McDonald's in the area. Inside is nice if you're dining in, & curbside is always accurate & courteous. -The drive thru is a bit too narrow & boxed in for me, so I typically avoid it, but that's just a me thing.
Atmosphere: 5
Food: 5
Service: 5
No high chairs for little ones in main dining area?
Atmosphere: 1
Food: 4
Service: 3
This McDonald’s is the worse. They are very slow. Waited 20 minutes pre ordered and food was still cold
Atmosphere: 1
Food: 1
Service: 1
This location rarely gets the order correct. Always double check before you leave the parking lot.
Atmosphere: 3
Food: 3
Service: 2
This is the only McDonald’s in the area I can count on actually having doors open during business hours and not taking forever. Always friendly
Service: 5
Just a review of two dudes doing the windows. Daniel and Caden I think. Both professional, pleasant, and respectful. Hard to find good help these days, both those guys deserve a raise.
Service: 5
I want to give a HUGE shoutout to William S and his team. Four of us ate at the Rockwall location and our food was taken straight to our table with care. The thing is- they were busy. Yet, they still delivered. I have been coming here for years. I literally drive from Fate and prefer this location. Keep going guys. More people should take the time to appreciate this store.
Atmosphere: 5
Food: 5
Service: 5
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Best Breakfast in fast food in Rockwall
Atmosphere: 5
Food: 5
Service: 5
Just bad in every way
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Got a yummy quarter pounder.
Atmosphere: 5
Food: 5
Service: 5
Great location! But is it just me or are they ALWAYS out of apple pies!? It’s so aggravating
Atmosphere: 5
Food: 5
Service: 5
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