I I told the server my order and she repeated it back to me exactly how I wanted it but when we received the food after we got home, the order was wrong. We got two plates one with chow mein, honey walnut shrimp, and orange chicken the other one with white rice, teriyaki chicken and honey walnut shrimp. The one with the lo mein they doubled up on honey walnut shrimp without orange chicken even though she said orange chicken back to us and it was the first thing that came out of my mouth when i first ordered it. It was not busy so there shouldn’t be a reason why they could be messing up the order i would have been more understanding if it was busy it was just us i looked inside the building and there was just one person sitting. Even worse didnt get a fortune inside my fortune cookie. So in short i got ripped off
Atmosphere: 1
Food: 2
Service: 1
ablueworldwithyou
Hot, fresh, packed full. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Farit Suliaev
I ordered food delivery from them. The delivery guy left some order by the wall. I found the wall 15 minutes later, but the order wasn't there.
Service: 1
D Thom
Terrible service all the way around . Food is ALWAYS undercooked and cold. No flavor whatsoever
Bobbie
Cooking is better here than most Pandas we’ve been to. It’s our 1st time here so not sure if their cooking’s consistent. But we highly enjoyed for our Sunday lunch today. Orange chicken had those crispy edges that most Pandas don’t and not overly-saucef. Beef with broccoli also wasn’t overly-sauced and had tender beef. even the steamed rice was cooked right. Tried their blac pepper steak and found it a bit too spicy for my taste but my husband enjoyed it. Nice clean & spacious interior that looks smaller from outside. Friendly & polite employees. We’ll be cominy back.
I love eating at Panda and it’s my first time eating at this location. Service was outstanding and the area of dining clean. My favorite entree is the walnut shrimp bowl and cream cheese rangoon. Everything was great!
Placed an order this evening online. Once it was delivered by DoorDash. We realized that the chicken on both dishes was raw and the Lo mein was also not fully cooked. We called the store, the person that answered said it was up to DoorDash on whether we got a new order or a refund. That someone would call us back.
An hour has passed and no one has called back and Panda Express doesn’t want to take responsibility.
Granted they are the ones that cooked the food. Not door dash.
An hour later (8:10pm) we called back and spoke to the same person named James. Who claimed to be the manager and had no other manager on duty.
He said that he called door dash and door dash would calm us within 3 hours. I explained that the food is raw and was cooked by them. We need a meal tonight. Not in 3 hours. He said sorry but it’s up to door dash not Panda Express and they take no responsibility for the food being raw. He said they steady remade the food, I said that’s great but we have no edible food. He said we have to wait 3 hours for door dash to call.
Extremely poor service.
Atmosphere: 1
Food: 1
Service: 1
Abegail Soloria
Staff are very nice🥰
Atmosphere: 5
Food: 4
Service: 5
Ash Edwards
Today I remembered why I have not been to a Panda in years.
NaaJi DeVar
I have visted this location 3 times over the past few months and I must say that the quality and consistency in the food and service is Steller! It is a very clean establishment. The staff all have high energy, they work as a team and are extremely pleasant when engaging with customers. I personally would like to make mention and give recognition to Snow he has the Service and Hospitality down packed. I can say by far the best customer service one could ask for when visiting this location. He exudes very pleasant and impactful leadership and is exactly what your company should look for in addition to your upper level management team. Thank you for a great experience Snow and Fellow Teammates!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Beef, Chow Mein with Orange Chicken with Honey Walnut Shrimp, Chow Mein, Bigger Plate
Lorena Romero
I literally got 5 tiny pieces of beef and lots of vegetables. I hate when I order to go and realize this thing at home when it’s too late to complain
I I told the server my order and she repeated it back to me exactly how I wanted it but when we received the food after we got home, the order was wrong. We got two plates one with chow mein, honey walnut shrimp, and orange chicken the other one with white rice, teriyaki chicken and honey walnut shrimp. The one with the lo mein they doubled up on honey walnut shrimp without orange chicken even though she said orange chicken back to us and it was the first thing that came out of my mouth when i first ordered it. It was not busy so there shouldn’t be a reason why they could be messing up the order i would have been more understanding if it was busy it was just us i looked inside the building and there was just one person sitting. Even worse didnt get a fortune inside my fortune cookie. So in short i got ripped off
Atmosphere: 1
Food: 2
Service: 1
Hot, fresh, packed full. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I ordered food delivery from them. The delivery guy left some order by the wall. I found the wall 15 minutes later, but the order wasn't there.
Service: 1
Terrible service all the way around . Food is ALWAYS undercooked and cold. No flavor whatsoever
Cooking is better here than most Pandas we’ve been to. It’s our 1st time here so not sure if their cooking’s consistent. But we highly enjoyed for our Sunday lunch today. Orange chicken had those crispy edges that most Pandas don’t and not overly-saucef. Beef with broccoli also wasn’t overly-sauced and had tender beef. even the steamed rice was cooked right. Tried their blac pepper steak and found it a bit too spicy for my taste but my husband enjoyed it. Nice clean & spacious interior that looks smaller from outside. Friendly & polite employees. We’ll be cominy back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken, Broccoli Beef
Excellent
Atmosphere: 5
Food: 5
Service: 5
Great fast food when you are tired of burgers
Atmosphere: 3
Food: 4
Service: 4
I love eating at Panda and it’s my first time eating at this location. Service was outstanding and the area of dining clean. My favorite entree is the walnut shrimp bowl and cream cheese rangoon. Everything was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
The great service food tastes great
Atmosphere: 5
Food: 5
Service: 5
Rice was undercooked. Really crunchy.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Placed an order this evening online. Once it was delivered by DoorDash. We realized that the chicken on both dishes was raw and the Lo mein was also not fully cooked.
We called the store, the person that answered said it was up to DoorDash on whether we got a new order or a refund. That someone would call us back.
An hour has passed and no one has called back and Panda Express doesn’t want to take responsibility.
Granted they are the ones that cooked the food. Not door dash.
An hour later (8:10pm) we called back and spoke to the same person named James. Who claimed to be the manager and had no other manager on duty.
He said that he called door dash and door dash would calm us within 3 hours. I explained that the food is raw and was cooked by them. We need a meal tonight. Not in 3 hours. He said sorry but it’s up to door dash not Panda Express and they take no responsibility for the food being raw. He said they steady remade the food, I said that’s great but we have no edible food. He said we have to wait 3 hours for door dash to call.
Extremely poor service.
Atmosphere: 1
Food: 1
Service: 1
Staff are very nice🥰
Atmosphere: 5
Food: 4
Service: 5
Today I remembered why I have not been to a Panda in years.
I have visted this location 3 times over the past few months and I must say that the quality and consistency in the food and service is Steller! It is a very clean establishment. The staff all have high energy, they work as a team and are extremely pleasant when engaging with customers. I personally would like to make mention and give recognition to Snow he has the Service and Hospitality down packed. I can say by far the best customer service one could ask for when visiting this location. He exudes very pleasant and impactful leadership and is exactly what your company should look for in addition to your upper level management team. Thank you for a great experience Snow and Fellow Teammates!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Beef, Chow Mein with Orange Chicken with Honey Walnut Shrimp, Chow Mein, Bigger Plate
I literally got 5 tiny pieces of beef and lots of vegetables. I hate when I order to go and realize this thing at home when it’s too late to complain
Atmosphere: 3
Food: 3
Service: 3
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