Starbucks
2779 Ridge Road, Steger Towne Dr, Rockwall
(972) 772-4461
Recent Reviews
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It is a Starbucks, but the staff were amazing, so friendly.
Atmosphere: 5
Service: 5
My very favorite Starbucks! I visit almost daily and the baristas know me by name. I love that there are always regular customers in the store, and the workers are all so friendly. My order is always correct and amazing!
Atmosphere: 5
Food: 5
Service: 5
My mobile orders have been running about 15 minutes late compared to the app's estimated time during my last three visits. My VT Blonde coffee is consistently left sitting full on the machine, and staff don't retrieve it until I point it out. This wouldn't happen in a drive thru lane.
Atmosphere: 1
Food: 5
Service: 1
Staff made recommendations because the limited time drinks were no longer available!
Atmosphere: 4
Food: 4
Service: 5
I just placed an order with Kyle……. I feel attacked and completely uncomfortable….. I ordered the same drink every day and this is my first time at this location…… I don’t think I’ll be back… thank you so much for the barista that asked me to clarify the drink that I ordered. The only thing I asked for that made him attack me. The way he did was instead of light caramel. I want a dark caramel around the cup, please do better…….
Atmosphere: 1
Food: 5
Service: 1
We just needed a quick fix.
Moca frappe
Food: 5
Service: 5
There were so slow and there were only three employees working.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Starbucks Coffee
Gabe and Erin are super nice and helpful. this is a nice place with a good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Gabe and Erin are super nice and helpful. this is a nice place with a good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite Starbucks locations
Always friendly and my drink is always perfect!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Starbucks has figured out that if you give people a good experience that everyone wins. Every location I've been to in the last 10 months has been amazing and consistently so. I've traveled a little bit.
Atmosphere: 5
Food: 5
Service: 5
I don’t typically like to leave bad reviews but the staff here needs to work on their hygiene and their attitude. They always look annoyed when I interrupt them loudly gossiping to order a drink and some of them genuinely do not look or act hygienic. I try to avoid this location
Service: 1
Very good. One of the best Starbucks drinks I’ve had! We’ll definitely be back! Ordered online and it was ready when I got there. Thank you so much! Good service and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
What can I say about Starbucks that everybody doesn't already know? They've got some of the best coffee you can get your hands on. Their service? They rarely have an off-time when the service is not excellent. Their stores are always clean, and their condiments are usually meticulously stocked. On this particular trip, I went very early in the morning, picking up a caramel macchiato with an extra shot for me and a friend; even so, there were people going in minute by minute. They are always busy but always efficient and friendly.
Atmosphere: 5
Food: 5
Service: 5
I recently visited this Starbucks with a friend, intending to work for a bit while enjoying our drinks. Within about 10 minutes of sitting down, an employee approached us and told us we needed to order or leave. While I completely understand that businesses rely on paying customers, the way this was handled felt rushed and unwelcoming. It honestly felt racially charged.
I appreciate a welcoming atmosphere where customers can settle in before placing an order, and I’ve never had this issue at any other Starbucks or similar establishment. The interaction felt unnecessary and, frankly, disappointing—especially as someone who made an intentional effort to visit this location.
Aside from this, the café itself is a beautiful space, but the experience left a negative impression. I hope the management reconsiders how they approach customer interactions in the future.
Atmosphere: 4
Service: 1
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