Subway
1803 Richmond Pkwy Suite 200, Richmond
(281) 889-0106
Recent Reviews
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They literally closed 20 minutes before closing and the open sign was also up. This is an example of terrible management. I hope that this problem gets solved and get new employees.
Service: 1
Young lady had an attitude. Not sure why. She was rude to both me and another customer. Ive been at this location many times but never had interaction like this. We greeted her nicely and were ready to order. But it needs to better about customer service.
Atmosphere: 1
Food: 2
Service: 1
Overweight woman behind the counter with a mask extremely rude
Atmosphere: 1
Food: 1
Service: 1
This place has some of the freshest ingredients, and friendliest people out there! But the hours have a mind of their own! You never know when this place is going to open or close! Very frustrating!
Atmosphere: 1
Food: 5
Service: 1
This is my new favorite subway. My Italian herb and cheese bread was perfectly cooked and cheesy and my tuna tasted so fresh. It’s been awhile since I been to a subway that knows what it’s doing.
Well running Subway not as much seating as I had expected given its location, but it works ok with what it has. The staff is reasonably friendly and the interior is clean. The restrooms are also clean.
Atmosphere: 4
Food: 5
Service: 4
Very disappointed with FLBOGO PROMOCAUTION WHEN ORDERING USING APP !Purchased 2 sandwiches on FLBOGO PROMO but was charged full price for both sandwiches. Subway representatives were very professional and friendly however they could offer no assistance in correcting error. They would not and were told I could not speak to franchise owner. When I spoke to a manager by phone she directed me to website but shared it is the customer's responsibility to make sure the transaction went through correctly and no resolution could be offered. I then asked to cancel my order for a full refund and said she did not have the authorization to issue a credit and my only option was to take the sandwiches since they were paid for. From a customer service perspective this was not a good client experience at all , especially when employees from this location say other customers have complained prior about past "glitches" within the app. Since I was told there is no one to escalate this issue to, I am hoping someone from your executive offices will respond to this feedback and resolve this concern.
Atmosphere: 5
Food: 5
Service: 1
A message from my sister, who I got a sandwich for: "I just want to say that that was the most ethereal sandwich I've ever had the pleasure of eating. The bread was just the right balance of solf and crisp. The meat and cheese practically blended together and melted in my mouth. The lettuce was very crunchy and whoever made the sandwich stuffed it with a lot of black olives. I hope whoever this angel was, they live a full and wonderful life and they always have a cold pillow. I may not be religious but I think I just saw heaven. Or rather, I tasted it?"
The food was very fresh !!! Nice staff !!
Atmosphere: 5
Food: 5
Service: 5
A message from my sister, who I got a sandwich for: "I just want to say that that was the most ethereal sandwich I've ever had the pleasure of eating. The bread was just the right balance of solf and crisp. The meat and cheese practically blended together and melted in my mouth. The lettuce was very crunchy and whoever made the sandwich stuffed it with a lot of black olives. I hope whoever this angel was, they live a full and wonderful life and they always have a cold pillow. I may not be religious but I think I just saw heaven. Or rather, I tasted it?"
Restaurantji Recommends
Who doesn't love Subway!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Quick, clean,
The place was very clean and the young lady working there was very professional.
It's a subway. Clean restaurant.
Atmosphere: 4
Food: 3
Service: 3
Walked in and it was uncomfortably HOT! The young man preparing the sandwiches didn't care to ask which bread i wanted my tuna on and just decides to grab White. So I told him.The soda dispenser machine's Barqs rootbeer Syrup to Carbonated water ratio is way off. It tasted like one of those cheap off brand dollar store sodas. We won't be spending our lunch hour at this Subway again but will go to the gas station/convience store on the corner. They offer more choices of foods & drinks.
Atmosphere: 1
Food: 4
Service: 3
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