So good in so many ways. The food, the service, the atmosphere. I love eating here!
A S
This was our first time here. We were looking for a quick bit and decided on a hamburger đ. So we googled hamburger spots and this place was one of a couple of places, reviews looked good ,so we stopped by. We got to establishment and placed order. Atmosphere was good, workers pleasant. Our food arrived and was hot and very tasty. Onion rings were well cooked as well as fries and burgers đ were dee-lishhhh. If you are in Rosenberg and are craving a burger,fries and onion rings please stop by THE BURGER BARN ROSENBERG... you will not be disappointed đ
Atmosphere: 5
Food: 5
Service: 5
Christine B
Great local spot, one of the best burgers Iâve had in quite some time.
Brian Loveless
This place has gotten bad! I will never eat here again. The hamburger was burnt and the fries were not cooked. The bun was cold and hard. Disappointed.
The young lady next to me said the same thing. The food was cold.
Food: 1
Jose Hernandez
Great burgers!!
Atmosphere: 5
Food: 5
Service: 5
Robert Butler
Great burger. Fast service. Laid back vibe.
Food: 5
Service: 5
Recommended dishes: The Original Barn Burger, Homemade Onion Rings
Angela Hicks
Went with my husband and a few family friends today, not only was my food spectacular but the service given to us by Jacob was extremely good. He was attentive to our needs and helped us feel welcome the moment we stepped through the door.
Definitely will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Shaunette Palmer
The turkey burger was juicy and tasty. I was pleasantly surprised. Highly recommended. I was greeted upon arrival and the guy at the register was very pleasant and helpful. Definitely going back
Atmosphere: 5
Food: 5
Service: 5
Kimberly Newman
The food at this restaurant is amazing. My only concern is with the handling of phone orders. On two separate occasions, I was placed on hold and then forgotten. It might be helpful to have a visual reminder for staff to return to callers once they finish helping customers at the counter. Other than that,, I highly recommend eating here.
Great food. Makes up for location not actually being a barn
Atmosphere: 5
Food: 5
Service: 5
Daniel Rodriguez
The food was tasty, friendly staff & family oriented. Great atmosphere. I highly recommend this place for lunch or dinner.
Atmosphere: 5
Food: 5
Andrew Johnson
BLT was very good! Will be back
Atmosphere: 5
Food: 5
Service: 5
Matthew Johanson
I usually donât leave reviews, but this experience deserves to be documented.
I ordered two burgers, sweet potato fries, and tater tots. Simple request: both burgers with no mayo, and one with no lettuce. The dining room had one other customer, yet the food took 25 minutes. When I got home, both burgers were covered in mayo, and the one that shouldâve had no lettuce had giant pieces hanging off the side.
I called the restaurant expecting a quick correction, and mentioned that I shouldnât have to drive back if the order had been made correctly to begin with. Instead, I hear someone named Angie yelling through the hostess that I couldnât receive a corrected burger unless I returned the wrong one. Fine.
I drove back with the incorrect burger. When I arrived, no one greeted me. Angie was sitting at a high-top table in the corner while I stood at the counter for five minutes holding the bag. When she finally approached, I explained the issue and handed her the burger.
What happened next was unreal.
She opened the burger, flipped through every layer with her fingers, mayo and lettuce smeared across the counter, and then tried to tell me I ordered it wrong and that the burger had been made correctly. She ignored the very clear instructions the ticket showed. I mentioned the soggy sweet potato fries, checked the replacement burger myself, and then asked for the corporate number.
She first wrote down the number to the Rosenberg store, hoping I wouldnât notice. When I asked again for corporate or the ownerâs number, she reluctantly wrote down a different one while saying, âCorporate will tell you the same thing I say.â When I asked for the managerâs name, she slowly spelled out âBurger Barnâ like that was supposed to be helpful. She didnât want to give me her own name until other customers walked in.
I checked their website afterward. They claim to value great food, friendly service, and treating customers like family.
What I experienced was the exact opposite:
A 25-minute wait for the wrong order
A manager flipping through my food on the counter
Blame-shifting instead of accountability
Hostility when asked for help
Dishonesty about corporate contact information
Zero professionalism in an empty restaurant
This isnât customer service. This isnât pride in your work. And this absolutely isnât how you treat people who support your business. If this is the level of leadership in the building, it explains everything.
Until management is replaced or retrained on the values they claim to stand for, I wonât be back. And I genuinely hope the owners read this, because todayâs experience was embarrassing for the brand.
So good in so many ways. The food, the service, the atmosphere. I love eating here!
This was our first time here.
We were looking for a quick bit and decided on a hamburger đ.
So we googled hamburger spots and this place was one of a couple of places, reviews looked good ,so we stopped by.
We got to establishment and placed order.
Atmosphere was good, workers pleasant.
Our food arrived and was hot and very tasty. Onion rings were well cooked as well as fries and burgers đ were dee-lishhhh.
If you are in Rosenberg and are craving a burger,fries and onion rings please stop by THE BURGER BARN ROSENBERG...
you will not be disappointed đ
Atmosphere: 5
Food: 5
Service: 5
Great local spot, one of the best burgers Iâve had in quite some time.
This place has gotten bad! I will never eat here again. The hamburger was burnt and the fries were not cooked. The bun was cold and hard. Disappointed.
The young lady next to me said the same thing. The food was cold.
Food: 1
Great burgers!!
Atmosphere: 5
Food: 5
Service: 5
Great burger. Fast service. Laid back vibe.
Food: 5
Service: 5
Recommended dishes: The Original Barn Burger, Homemade Onion Rings
Went with my husband and a few family friends today, not only was my food spectacular but the service given to us by Jacob was extremely good. He was attentive to our needs and helped us feel welcome the moment we stepped through the door.
Definitely will be coming back!
Atmosphere: 5
Food: 5
Service: 5
The turkey burger was juicy and tasty. I was pleasantly surprised. Highly recommended. I was greeted upon arrival and the guy at the register was very pleasant and helpful. Definitely going back
Atmosphere: 5
Food: 5
Service: 5
The food at this restaurant is amazing. My only concern is with the handling of phone orders. On two separate occasions, I was placed on hold and then forgotten. It might be helpful to have a visual reminder for staff to return to callers once they finish helping customers at the counter. Other than that,, I highly recommend eating here.
Atmosphere: 5
Food: 5
Service: 1
Really good burgers service was amazing thank you
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The food, location, and service were wonderful.
Atmosphere: 5
Food: 5
Service: 5
Great food. Makes up for location not actually being a barn
Atmosphere: 5
Food: 5
Service: 5
The food was tasty, friendly staff & family oriented. Great atmosphere. I highly recommend this place for lunch or dinner.
Atmosphere: 5
Food: 5
BLT was very good! Will be back
Atmosphere: 5
Food: 5
Service: 5
I usually donât leave reviews, but this experience deserves to be documented.
I ordered two burgers, sweet potato fries, and tater tots. Simple request: both burgers with no mayo, and one with no lettuce. The dining room had one other customer, yet the food took 25 minutes. When I got home, both burgers were covered in mayo, and the one that shouldâve had no lettuce had giant pieces hanging off the side.
I called the restaurant expecting a quick correction, and mentioned that I shouldnât have to drive back if the order had been made correctly to begin with. Instead, I hear someone named Angie yelling through the hostess that I couldnât receive a corrected burger unless I returned the wrong one. Fine.
I drove back with the incorrect burger. When I arrived, no one greeted me. Angie was sitting at a high-top table in the corner while I stood at the counter for five minutes holding the bag. When she finally approached, I explained the issue and handed her the burger.
What happened next was unreal.
She opened the burger, flipped through every layer with her fingers, mayo and lettuce smeared across the counter, and then tried to tell me I ordered it wrong and that the burger had been made correctly. She ignored the very clear instructions the ticket showed. I mentioned the soggy sweet potato fries, checked the replacement burger myself, and then asked for the corporate number.
She first wrote down the number to the Rosenberg store, hoping I wouldnât notice. When I asked again for corporate or the ownerâs number, she reluctantly wrote down a different one while saying, âCorporate will tell you the same thing I say.â When I asked for the managerâs name, she slowly spelled out âBurger Barnâ like that was supposed to be helpful. She didnât want to give me her own name until other customers walked in.
I checked their website afterward. They claim to value great food, friendly service, and treating customers like family.
What I experienced was the exact opposite:
A 25-minute wait for the wrong order
A manager flipping through my food on the counter
Blame-shifting instead of accountability
Hostility when asked for help
Dishonesty about corporate contact information
Zero professionalism in an empty restaurant
This isnât customer service. This isnât pride in your work. And this absolutely isnât how you treat people who support your business. If this is the level of leadership in the building, it explains everything.
Until management is replaced or retrained on the values they claim to stand for, I wonât be back. And I genuinely hope the owners read this, because todayâs experience was embarrassing for the brand.
Food: 2
Service: 1
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