I decided to visit because I really wanted to get a fish sandwich.When I arrived the drive thru line was pretty long. At first I thought about going in but decided to do the drive thru option instead.I waited in the line for about 15 minutes from the time I arrived until the time I received my food. A couple of cars left because of the excessive wait time ( I should have).I received my food only to wonder why my sandwich felt very light. I opened the wrapper and there was no fish on my bun. I went inside to let them know only to bebrushed off by a male worker. There was a gentlemen also standing there waiting for food that was under the lamp for 10 minutes.I finally had someone come over and greet me. I asked for a refund because not only were my fries cold, I waited for 15 minutes plus another5 and now my lunch break was completely over. I was told that it would be sent to the manager Charity. I wanted to express how angryI was over this whole experience. I will never visit this store again. I took a photo of my sandwich to show what my experience was like because I really couldn't believe that happened. If I could give it no stars I would!
Atmosphere: 1
Food: 1
Service: 1
Brent Sloan
This is the most worthless Arby’s location over the years. I know what I’m getting myself into when I order but never fails. Long long wait, horrible service. Today I got the beef n Swiss with sauce. They gave me a bun and tiny bit of meat. No sauce no cheese.
Oldmanwinter1964
Ali helped emmensly when I messed up ordering on app. She is not only friendly but extremely efficient at what she does in every way. Also shout out too Leeann another great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Jenni N Greg
I wish they can make their sandwiches like how it looks like in their comercials. Fish sandwich was just okay. Fish was dry and hard.
Merlin Ambrose
This is my 8th state I've lived in and this Arby's is by far the worst Arby's I've ever seen by a mile it's unreal. Everytime I've come here I've immediately regretted the decision even as I went today I was worried as I pulled up because who knows what annoyance will occur this time, I can officially say this will be my last time ever going to this Arby's I've been told everything here from "sorry we can't take your order were only taking door dash orders" to me ordering in the drive through and then being told to come inside and grab it that's assuming you're lucky enough to place the order and even then you'll get your order back missing ingredients and when you ask oh hey you forgot this they hit you with the Ole "oh we're out" then why on earth would you let me place the order to begin with or let's play the fun game of coming during the day and nobody helping you just a ghost town they should change their motto from "we have the meats" to "we only serve disappointment and that's if we serve you at all" God I only hope that one day Arby's pulls the plug on this location and somebody else buys this location.*I don't blame the workers I'm sure they're just as disappointed and understaffed.
Atmosphere: 1
Food: 1
Service: 1
Dan DiFeo
Ok food.
Atmosphere: 4
Food: 4
Service: 4
Mona Henson
Tried to get food at Arby's last night. Only two employees. Waited 20 minutes and couldn't even get acknowledged. Our first experience was really bad food and manager attitude. So gave them another chance. Got no service at all. Whose running this place?? They definitely need a corporate intervention.
Atmosphere: 1
Food: 1
Service: 1
John Knapp
Oh let's face it, we all love arby's! I get mine to go!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sauce, French Dip, Roast Beef
Brian D
Spent money for food I could not eat and had to dispose of. It was a Ruben that was nasty soggy dripping from grease and meat was over cooked. Will never go back to this location. Arby should be ashamed of
Missing food an person at drive thru was rude and during order got my order wrong an tried to say I told the wrong meal when I didn't an didn't try to make it right an wanted us to wait 10 minutes more for sandwich that was missing an
Atmosphere: 1
Food: 1
Service: 1
David Bristol
Oh, Arby's, you used to be so awesome.Unfortunately, the food, service, and atmosphere, at least at this location, have declined to the point that I will not return.The staff seemed to be focused more on the drive-through customers than those at the counter.There were two counter customers, but we waited at least triple the time as the drive-through folks.The sandwiches were actually soggy, the fries were cold, and only a few were actually "curly."The store was dark and smelly.The other couple who were served just before me were also complaining about what I posted above, and they were eating in, while I was taking my order to go, due to the long line of cars.That usually works, but didn't this time.I can only hope that the franchisee will fix things.
Atmosphere: 2
Food: 2
Service: 2
Will Smith
30 minute 'fast' food. Typically only one person working, Nice enough service, but not remotely fast I can't understand that they stay in
Atmosphere: 4
Food: 3
Service: 1
andy ferrall
Went through the drive-thru to order something from my kids and us And the lady taking the order would only say "anything else"Even before I was done ordering could hear her yelling thru closed drive thru window did not give me my receipt and put 6 sandwiches 2 fries and arbys sauce in 1 yes one little bag that ripped as she handed it to us And just closed the window I can see why we originally thought it was closed when we pulled up Don't make my mistake don't waste your time or your money there until they get it fixed
I decided to visit because I really wanted to get a fish sandwich.When I arrived the drive thru line was pretty long. At first I thought about going in but decided to do the drive thru option instead.I waited in the line for about 15 minutes from the time I arrived until the time I received my food. A couple of cars left because of the excessive wait time ( I should have).I received my food only to wonder why my sandwich felt very light. I opened the wrapper and there was no fish on my bun. I went inside to let them know only to bebrushed off by a male worker. There was a gentlemen also standing there waiting for food that was under the lamp for 10 minutes.I finally had someone come over and greet me. I asked for a refund because not only were my fries cold, I waited for 15 minutes plus another5 and now my lunch break was completely over. I was told that it would be sent to the manager Charity. I wanted to express how angryI was over this whole experience. I will never visit this store again. I took a photo of my sandwich to show what my experience was like because I really couldn't believe that happened. If I could give it no stars I would!
Atmosphere: 1
Food: 1
Service: 1
This is the most worthless Arby’s location over the years. I know what I’m getting myself into when I order but never fails. Long long wait, horrible service. Today I got the beef n Swiss with sauce. They gave me a bun and tiny bit of meat. No sauce no cheese.
Ali helped emmensly when I messed up ordering on app. She is not only friendly but extremely efficient at what she does in every way. Also shout out too Leeann another great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
I wish they can make their sandwiches like how it looks like in their comercials. Fish sandwich was just okay. Fish was dry and hard.
This is my 8th state I've lived in and this Arby's is by far the worst Arby's I've ever seen by a mile it's unreal. Everytime I've come here I've immediately regretted the decision even as I went today I was worried as I pulled up because who knows what annoyance will occur this time, I can officially say this will be my last time ever going to this Arby's I've been told everything here from "sorry we can't take your order were only taking door dash orders" to me ordering in the drive through and then being told to come inside and grab it that's assuming you're lucky enough to place the order and even then you'll get your order back missing ingredients and when you ask oh hey you forgot this they hit you with the Ole "oh we're out" then why on earth would you let me place the order to begin with or let's play the fun game of coming during the day and nobody helping you just a ghost town they should change their motto from "we have the meats" to "we only serve disappointment and that's if we serve you at all" God I only hope that one day Arby's pulls the plug on this location and somebody else buys this location.*I don't blame the workers I'm sure they're just as disappointed and understaffed.
Atmosphere: 1
Food: 1
Service: 1
Ok food.
Atmosphere: 4
Food: 4
Service: 4
Tried to get food at Arby's last night. Only two employees. Waited 20 minutes and couldn't even get acknowledged. Our first experience was really bad food and manager attitude. So gave them another chance. Got no service at all. Whose running this place?? They definitely need a corporate intervention.
Atmosphere: 1
Food: 1
Service: 1
Oh let's face it, we all love arby's! I get mine to go!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sauce, French Dip, Roast Beef
Spent money for food I could not eat and had to dispose of. It was a Ruben that was nasty soggy dripping from grease and meat was over cooked. Will never go back to this location. Arby should be ashamed of
Atmosphere: 1
Food: 1
Service: 2
Drive thru messed up my order 3 times.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Missing food an person at drive thru was rude and during order got my order wrong an tried to say I told the wrong meal when I didn't an didn't try to make it right an wanted us to wait 10 minutes more for sandwich that was missing an
Atmosphere: 1
Food: 1
Service: 1
Oh, Arby's, you used to be so awesome.Unfortunately, the food, service, and atmosphere, at least at this location, have declined to the point that I will not return.The staff seemed to be focused more on the drive-through customers than those at the counter.There were two counter customers, but we waited at least triple the time as the drive-through folks.The sandwiches were actually soggy, the fries were cold, and only a few were actually "curly."The store was dark and smelly.The other couple who were served just before me were also complaining about what I posted above, and they were eating in, while I was taking my order to go, due to the long line of cars.That usually works, but didn't this time.I can only hope that the franchisee will fix things.
Atmosphere: 2
Food: 2
Service: 2
30 minute 'fast' food. Typically only one person working, Nice enough service, but not remotely fast I can't understand that they stay in
Atmosphere: 4
Food: 3
Service: 1
Went through the drive-thru to order something from my kids and us And the lady taking the order would only say "anything else"Even before I was done ordering could hear her yelling thru closed drive thru window did not give me my receipt and put 6 sandwiches 2 fries and arbys sauce in 1 yes one little bag that ripped as she handed it to us And just closed the window I can see why we originally thought it was closed when we pulled up Don't make my mistake don't waste your time or your money there until they get it fixed
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Roast Beef
Very nice staffQuick to serveSmiling facesThanks