Chili's Grill & Bar

BBQ burger was delicious just wish there was a better spread of sauce on the burger. Overall good experience at the place.

Atmosphere: 5

Food: 4

Service: 5

Wanted a custom made burger gave them the info and it wasn’t even close

Atmosphere: 4

Food: 3

Service: 4

Dirty! Broken glass all around our feet at our table! Service was horrible our server was rude and we had to ask for plates and then weren’t even brought the right amount of plates. Weren’t asked where we wanted to sit and our table has glass on the floor underneath it! First time at this location do not recommend.

Atmosphere: 1

Food: 2

Service: 1

Having just left what was supposed to be a nice Saturday night dinner I am soo very disappointed in this place. After being a regular at Chilis for so long I have to write a concerningly bad review. I found an acrylic nail in my drink. Yes you read that right. An ACRYLIC NAIL, FAKE NAIL, ETC. We were seated in the bar section in the corner booth around 7pm. Our server was patient and noticed I was almost done with my drink and brought out my second one. I ordered a Mango Sweet tea. Once we ordered our entrees, I finished my first drink and took a sip and stirred my second drink with my straw when I noticed something at the bottom. At first I couldn't believe it. I asked my boyfriend and brought it to the top of my drink and it was indeed a link pink chrome finish nail. I should've took a picture but it took everything in me not to puke right there. They brought us our food and we told the expo to take our food back showed him the nail and to get an manager. Again I was trying to not puke and wanted to just run out but both my boyfriend and I are previous restaurant managers so we knew we had to tell them so they could figure out how it got in there. The manager came out finally she was a female wearing a purple shirt I didn't catch her name and she looked shocked but also confused when we showed her the nail. Her answer "i don't know how that happened my drink runner is a boy, would you like something different?"
In my professional and personal opinion there are a million different ways to handle this encounter. Especially on a busy Saturday night. We kindly told her to comp our appetizers that I was going to throw up and had lost my appetite.
My worst fear for everyone who has made it through this far, is that they didn't investigate where the nail came from and how it got into my drink, it could have come from their ice bin, in which the ice is all contaminated. I don't think I will be coming back to this location or chilis for a while which is very upsetting.

Atmosphere: 1

Food: 1

Service: 1

I did a quick pick up order here and was expecting the same hot food that I would normally get, but boy was I surprised. The wings seemed old and the big mouth bites got drenched in the sauce from the wings and the temp for them didn’t seem made to order. Lastly, the fries were cold and the portion size was not what I’d get when dining in.

Hope it’s better for the next person…

Food: 2

Service: 4

This is a difficult review. I love Chili's food and the experience in the restaurant has always been good. But take out is rarely good. I've only had one order be wrong but many are not as good as in the restaurant. They don't take the same care. Burger thrown together with less toppings. Fries sat too long and I literally sat in the car outside and waited for order to be ready. The worst is my favorite, the Quesadilla Explosion salad. Half the normal ingredients. The quesadillas were burned. I would visit so much more often if I could trust their take out. Oh, lastly. They no longer bring it to you car. You have to go in but don't know when it's ready. It does text you but I have found the text arrives at least 10 mins after the ticket time says it was ready.

Atmosphere: 3

Food: 3

Service: 3

Delicious and great waitress.

Atmosphere: 5

Food: 5

Service: 5

Waitress was a delight.

Atmosphere: 3

Food: 1

Service: 5

Great service! Hadn't been in a while, so I ordered a classic. ??

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Southwestern Eggrolls

The food is ok, but only worth the price if you get the 3 for me. Service this time round was a little lacking, but honestly could've been worse. If you go by yourself you might as well leave after you get your food. Only thing to watch is quiet sports, and the angles aren't particularly great.

Parking: Short on parking spots. Not too terrible though. Anytime I need parking near the place, there's always at least 1 spot open.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chips & Salsa, Molten Chocolate Cake, Chicken Wings, Chicken Enchilada Soup

Our server was super friendly and sweet. She did a great job even making our kids feel awesome. She got our orders perfect, and the food came quickly and without issues. Drinks were refilled in a timely manner, and we enjoyed our time as a family at dinner.

Atmosphere: 5

Food: 5

Service: 5

Service was good he just rushed and overwhelmed us. Food was super disappointing the chicken was super tough rubber feeling just very nasty in general. Super sad because we love Chilis just never again this location.

Atmosphere: 5

Food: 1

Service: 4

The food was great and the service from the waitress was great

Food: 5

Service: 5

Recommended dishes: Burger, Steak, Fajita Trio

Fries were barely warm. NO curbside pick up. I'll NOT be tipping again

Atmosphere: 2

Food: 2

Service: 3

Olivia was awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa, Chicken Crispers, Salad