Cotton Patch Cafe

The food is good enough to try in person probably but DO NOT ORDER DELIVERY

I don't know what kind of management offers deals on delivery platforms and then just repeatedly messes up. Ordered chicken fried steak 3 times, not once did they I claude the gravy or my extra sides. What kind of idiot plates chicken fried steak and forgets the gravy Every. Time.

Atmosphere: 1

Food: 3

Service: 1

Love cottonpatch but today was not a favorite. I am glutenfree, got small salad and hamburger on it. Mostly inedible, burger very dry, i requested cheese on it, got none. Lettuce was wimpy. I have ordered before and was good. Also, i am the person that would always get dessert, no gluten free dessert. Please consider gf dessert. Banana pudding, gf graham crackers on side? There are lots of things. Thanks.

My order took forever to arrive. It was not what I ordered. I was told the right order was being prepared. I didn't want to wait another 30 minutes, so I declined and walked out without eating. My next opportunity to eat happened to be eight hours later.
The food they bought at first was cold and unattractive. Not appetizing at all. I didn't want to wait for more of the same. Disgusting. Will never eat there again.

Atmosphere: 1

Food: 1

Service: 1

Good eaten for sure down home feeling

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak Jr, Fried Mushrooms, Mashed Potatoes

They're daily specials are a awesome

Atmosphere: 5

Food: 5

Service: 5

When I attempted to use a cotton Patch Texas $25 gift card at the the Cotton Patch Texas restaurant in Round Rock, Texas, I was told that the gift card had a $0.00 balance on it. Since this was my first attempt to use the gift card, I was shocked and highly dismayed.

I was then assisted by the restaurant manager, Mr. Damion Newcomb, who confirmed that the Cotton Patch Texas gift card showed a value of $0.00. However, Mr. Newcomb said that he would accept the $25 gift card.

After I received my take-out order and attempted to pay for it, Mr. Newcomb told me that it was completely free of charge. I was both surprised and most grateful for Mr. Newcomb's very kind and generous actions. He made what started out to be a rather unpleasant and somewhat stressful situation into a most happy and satisfying resolution to Cotton Patch Texas gift card issue.

The the helpful, professional, and very generous manner in which Mr. Newcomb handled this situation is most appreciated. He is to be commended for his outstanding customer service and positive, "can do" attitude.

Parking: I used the parking lot, which was free.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak Jr

The food was actually really good when it came out. I feel for the staff because they were bombarded with diners after church got out, they were severely understaffed. Churchgoers are also notorious for poor tipping and coming in large groups. I blame my negative experience today on mismanagement, corporations and God. The inside was pretty drab too.

Atmosphere: 1

Food: 3

Service: 3

Had a great dinner, Amanda was great, she is doing perfect job there.

Atmosphere: 5

Food: 5

Service: 5

I tried their chickenfried steak via delivery, and was delighted to see the size of the steak, with loaded baked potato and sourthern green beans, a buy one get one free deal. Which was awesome! The next two times I ordered the same thing but each time I received chicken fried chicken when I ordered chicken fried steak (same as before) and paid double the price even though the app said buy 1 get 1 free. Tried them once again, same order chicken fried steak, Tater loaded & green beans...and yup chicken fried chicken (again) and this time two baked Taters loaded instead of x1 Tater and green beans. I cook, so I will just work on perfecting my own chicken fried steak from now on.

What food showed up was edible. I’ve had the Turkey dinner at many of this chain. The delivery this time they left the gravy and the cranberry out of all 3 plates so we choked down dry Turkey best we could. Given the price tag of that order I was very disappointed.

Food: 1

Service: 3

Waitress never came back to our table, she asked if we wanted rolls never brought them out .
Will not be returning

Atmosphere: 1

Food: 1

Service: 1

Overall Not bad! Waitress was great! Greenbeans needs some improvement

Atmosphere: 5

Food: 4

Service: 5

Excellent Food &

Atmosphere: 5

Food: 5

Service: 5

We love eating at the Cotton Patch! The food is delicious, and we love that they have lots of delicious vegetable sides to choose from! Our server is always excellent as well!!!

Vegetarian options: Their vegetables are delicious, and so many to choose from!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Homemade Queso & Chips, Super Combo Fish & Shrimp, Peach Cobbler, Cheeseburger, Baked Squash, Chicken Fried Steak Jr, Sweet Potato Fries, Fried Mushrooms, Mashed Potatoes, Rolls, Pot Roast, Fish and Chips

This Cotton Patch has become one of our favorite go-to places. The food is fresh and delicious. Our longtime server Westlee treats us like family, and we have also had excellent service from Tallen and countless others. Definitely 5 star review worthy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Squash, Chicken Fried Steak Jr, Cornbread, Mashed Potatoes, Rolls, Fried Pickles