Dairy Queen
309 W Palm Valley Blvd, Round Rock
(512) 255-4578
Recent Reviews
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My experience at this location was disappointing. Ordering took several minutes, and although the staff repeated my order correctly, things went downhill at the pickup window. The employee’s tone felt condescending when I misunderstood a question about my cone. After I paid, she shut the window.
Inside, I saw one worker making my cone with her bare hand, and another worker preparing our Blizzard while switching between touching the screen and the ice cream without changing gloves. Neither seemed ideal from a food-safety standpoint.
The double-dip cone I received was cracked, and when I asked for a replacement, I was told “it’s supposed to be like that” and that remaking it wouldn’t help. While I tried to juggle the cone and two Blizzards, I heard the employee sigh loudly. She kept shutting the window before I could ask questions, and I had to wait for her to reopen it just to find out which Blizzard was which.
When I got home, I realized I had been charged for mediums instead of the smalls I ordered. This is my second bad experience at this location, and I’m not impressed.
Atmosphere: 1
Food: 3
Service: 1
We stopped by Dairy Queen tonight and had such a great experience. The worker who helped us was so polite, friendly, and did an amazing job with our order. He listened carefully to everything we asked for, and the ice cream came out perfect. It was such a nice experience and deserves to be recognized!
Atmosphere: 5
Food: 5
Service: 5
I use the drive through. Very convenient.
Atmosphere: 5
Food: 5
Service: 5
Worst Dairy Queen experience of my life. When my wife tried to order a BLT they thought she meant hunger buster and was told by an employee “we don’t have those here only at the Mayfield Dairy Queen’s.” Multiple mistakes on the order such as wrong drinks and modifications that were requested were not made. And to top it off I ordered 3 grilled cheese kids meals and not a single one had the cheese melted. It was like the cook took 2 pieces of bread and just put a piece of cold cheese on them. The Mayfield owned Dairy Queen’s are far superior to this one and they have a location less than 10 minutes from this dairy queen. You will be much better off just going there. I will never be returning to this location as this is not the first time an issue like this has happened.
Atmosphere: 1
Food: 1
Service: 1
Just bought a MEDIUM sized caramel toffee cookie blizzard added cheesecake.....price just over $9.00. A MEDIUM absolutely insane...NEVER AGAIN! The audacity to charge this much wild....so much for nostalgia 😪
Not to mention not even full!
Atmosphere: 2
Food: 1
Service: 2
Great place amd quality of food! I wish the owners would open one in Pflugerville 😞
Atmosphere: 5
Food: 5
Service: 5
Good place to go too, not fantastic. They forgot my blizzard but fixed it quickly. Parking lot and inside of store is nice enough, wished it looked more inviting. Pretty good 7 dollar deal. Fries were better than expected.
Atmosphere: 3
Food: 4
Service: 4
Hot, fresh food with great service. Need I say more. Wish I had gotten there a few minutes before 5pm to take advantage of the happy hour, but I was still satisfied. The cost was a little pricier than I had expected, but the food was worth it.
Atmosphere: 5
Food: 5
Service: 5
It’s dairy queen, but great blizzard
Atmosphere: 5
Food: 5
Service: 5
It is what it is
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Great place to grab a bite to eat
Atmosphere: 5
Food: 5
Service: 5
LOVED IT
Atmosphere: 5
Food: 5
Service: 5
Great steak fingers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Fingers
Literally stood at the counter for 3 minutes while people were just standing there talking in front of me. Not a single one greeted me only “what can I get for you?” And “anything else?”. Kinda shit and won’t be coming back 😅 came here for a throw back and I was very sorely disappointed
Atmosphere: 1
Food: 1
Service: 1
Food and service was decent.
Atmosphere: 4
Food: 4
Service: 4
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