Domino's Pizza

1920 Sam Bass Rd, Round Rock
(512) 246-3639

Recent Reviews

Travis Gagnon

It's high volume, mass produced pizza. It's owned by a franchise in another city, run by the lowest paid people they can find. Nothing is fresh, nothing is scratch made in the store and they just want to push it out the door as fast as they can. It is a business formula that works well. From the reviews they kind of suck at doing this and on occasion you will find a condom with your pizza. I suppose it can be thought of as a prize?Now the reason I give them a one star review is because of their maintenance practices. Anywhere from 3-5 a.m. at perhaps six month intervals they have people come to clean the pizza oven. They remove parts, put them behind the building and then start up a gas powered pressure washer. Think of a lawn mower and you've got the picture for the loudness of it. This particular location surrounded by residential on all sides is not really an ideal location to start up the pressure washer at 4 or 5 a.m.They woke me up this time at 5:20 a.m. I cherish what little sleep I get so being abruptly woken from sleep does not make me happy. I walked over to the store.The pressure washer guy didn't speak english but his boss did and when I told him to shut off the machine until 8 a.m. because it was extremely loud he said no. When I asked for the contact info for the store manager he said he didn't have it and that it was on his computer. No effort was made to get the info. I told the guy to shut it off or I would call the police he said, 'Go ahead.' I was sort of bewildered at this point and decided to find out who the owners were who would hire such a piece of garbage contractor. I left and returned a little bit later to tell them to shut it off again to no avail.It took some digging because there is no connection available online between this store and the franchisee but I finally found that the store franchisee is MAC Pizza Management, Inc. in College Station. When I called them at just about 6 a.m. no one answered because everyone at the corporate headquarters was asleep warm in their bed. I left a message. The pressure washer went on despite my protests.The entire day passed and no one from MAC Pizza Management, Inc. called me back.I know no one reads reviews on a slickly marketed corporate fast food places and it looks like MAC Pizza Management, Inc. and the local management stopped responding to reviews quite some time ago so they probably won't even read this. But this is your warning that if that piece of garbage contractor wakes me again I will call the police without hesitation and they will shut that down. I will cost you more money than it is worth so let the piece of garbage contractor know to start the pressure washing later in the morning. If it is before 7.a.m. I'll call the police.

Atmosphere: 1

Food: 2

Service: 1

Wynne

Asked for extra sauce. Both pies had almost none. Second time in a row. Trying to enjoy a nice dinner with my parents and we’re eating dry bread lol. For the price, I don’t think it’s hard to read a ticket.

Food: 1

Service: 1

Lisajo Thomas

I really have had good experience with this place and my

Atmosphere: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Chicken Wings, Pretzel

Kevin Quinn

I watched (on the app) my food sit there for 40 mins before being delivered. Cold pizza and over an hour late. Give me a refund.

Atmosphere: 1

Food: 1

Service: 2

Dany K

Not happy with the pizza I got.... crust was air filled at 3 spots.... cheese quantity way too low.... felt like I wasted my money

Jacob Reyna

Great service!

Stay Gold

We came here for lunch today, the place was dead. No orders on the screens. Just a young man with facial hair and an older lady working. And this is how my chicken was brought to me. This is beyond ridiculous! They think this quality of food is acceptable? I will never go to this location again. Avoid this store!!!!!

AL MORAIMA

Asked for food on the phone, then asked for a soda and the guy on the phone said "you should've asked for that earlier, now I'm not getting a soda. I'm the one paying they just have to add it to the order. 1 star. Poor service from the young man

Jay Thibodeaux

I was disappointed with the pizzas I received. I specifically asked for no tomato sauce, I received both pizzas with tomato sauce, and it came with meat instead of Italian sausage. This visit was my first time ordering from this Dominoes store location; typically, I use the Old Settlers branch. It's safe to say I'm going back to Old Settlers!Since I posted this review, I contacted the store and discussed how disappointed about the quality of the pizza and its incorrectness.

Tiffn jas

Hot fast food delivery. The online app failed, so I had to call in the order with a live person. Our pizza was hot and very fresh.

Cilicia L.

This manager handled things right when faced with a problem. I ordered pizza for myself and my two sons. The pizzas arrived on time, but one was missing it's main topping. When I called the store, the person apologized for the error, and said a replacement pizza would be delivered in a half hour. Not only did the corrected pizza arrive when promised, but complimentary cinnamon bread was included. Both boys were thrilled with that.

Elvis Kiefer

Something changed and it's been impossible to get anything ordered or delivered. This Dominoes is completely sub standard and not representative of the chain at all. Don't waste your time ordering.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Pepperoni Pizza, Chicken Wings

Jonathan Hensley

It's pizza at a reasonable price, and at least with my interactions with them, the people are friendly. You're either going to like it or not (since everyone has their favorite), but this location has always been great to me.

Micah McQueen

They were out of garlic sauce. For the inconvenience I asked if I could have 2 marinara sauces instead. They said they can’t do that. I said ok just void the sauce from my order. They call me back to tell me they can’t do that without voiding my order and taking payment over again. Lol. For a business as well established as dominos you’d think they’d have a bit more common sense when it comes to customer service.

Gummybearazzl

This place is always on time and good. I've rarely had a issues or bad pizza here.

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