Ordered the Whole chicken meal for my family. Chicken is great! Very flavorful and tender! Kids loved it! Side of rice and beans are also great but portion size is a little small for a “family” meal! A little pricey for a whole chicken (compared to HEB rotisserie) BUT the flavor is unmatched! Used the drive thru and ordered and received food within 10 min!
Food: 5
Service: 5
Recommended dishes: Whole Chicken Meal
B Han
Pretty good just be careful if you have any teeth issues because they chop the chicken meat up and put everything in. I eat here once a week and have to spit chicken bones out while I am eating my burrito. Cooks probably are careless but that doesnt really excuse them. Someone higher up in their management must do quality control.
Atmosphere: 4
Food: 3
Service: 5
Kristian Petrunti
I like the flavor of the chicken soup. The first time I ordered it I was still hungry after because the soup had no veggies just two pieces of chicken that’s it. The second time I went I had no choice I bought some for my daughter to take home. I told them what happened previously and again got no veggies at all. The soup is lacking.
Atmosphere: 1
Food: 1
Service: 1
tauete
First time there today. Order in drive thru the Tia was nice. The whole chicken family meal for 24.99 was the way we went today. Came with tortillas corn, salsas, and 2 sides. The two side we went with was rice and refried beans. So hungry we doubled the order. First the chicken is piping hot and the smell is mmmmm so ready to devour. But first grace!!! Grace!!! Amen the chicken BURSTING with FLAVOR WAY BETTER then Crazy Chicken. The juiciness of the chicken and the spice from the green sauce balances the deliciousness. The side were small in my opinion so that’s my only gripe but for 24 dollars it’s worth it. The rice is just rice nothing to write home about. The refried beans are better then the can but definitely not better then the way tu mama makes it. The sides are as big as the side of a 5 piece meal with two regular sides at Popeyes. If you know you know!!! I was expecting the sides that come with Popeyes Family meal. Again that was my expectation, but what they lacked they made up in service, flavor and price.
Food: 4
Service: 4
Laura Zamarripa
I was eating the frijoles and rice when I bit something hard and when I spat it out I found an earring backing in my food
Food: 1
Path Welch
This was my first time trying El Pollo Rico. I had a craving for a baked potato so did a search and found their Papa Asada ($9.99) which comes with cheese, meat, sour cream and jalapeño.
I ordered thru the drive thru and the attendant was nice. I also ordered a small chips and salsa ($3.19). There was 1 car ahead of me and I waited for only a minute.
The ladies at the window were smiling and had a friendly demeanor. I had my poodle with me and they seemed to enjoy his presence. A little smile goes a long way with regard to customer service and weighs heavy when I’m reviewing.
The potato was a little undercooked but not a deal breaker as it was very tasty. The beef was plentiful but dry to my taste which is why I gave it a 4 star. The chips and salsa were great and real crispy but the amount of salsa they give is very little.
I look forward to trying their signature chicken plate and others if that goes well.
Food: 4
Service: 5
Richard Fuentes
Twice we ordered food from here and twice they screwed the Order up.
Atmosphere: 1
Food: 1
Service: 1
Kris Douglas
Food is good but customer service is terrible. Ordered 2 piece meal dark meat asked if it can be two drumsticks instead is a drumstick and thigh. I was told dark meat only and couldn’t get two drumsticks and she would charge extra if I wanted to have two drumsticks. Makes no sense.
El Pollo Rico lives up to its name — the chicken is tender, juicy, and packed with smoky flavor. The sides are just as good, especially the rice and tortillas that taste homemade. Great value, friendly staff, and consistently delicious food make it a local favorite.
Atmosphere: 5
Food: 5
Service: 5
marley rollaktx97
Rico is l pollo
Food: 5
Service: 4
tracie taylor
I ordered the burrito with little rice , no lettuce, no guacamole. I get a burrito with everything I didn't ask for. Took it back and they still messed up my order. Never going there again. They acted like they didn't understand me the second time. Food was trash.
Food: 1
Service: 1
Honest Review
El Pollo serves up some of the best grilled chicken around! The flavor is always spot on—juicy, perfectly seasoned, and cooked to perfection with that smoky char you can’t beat. What I really enjoy is how fresh and consistent the food is every time.
The sides are just as good as the chicken. From the warm tortillas to the rice, beans, and fresh salsa, everything tastes homemade and pairs perfectly with the meal. Portion sizes are generous, so you definitely get your money’s worth.
On top of that, the service is quick and friendly, making it an easy go-to whether you’re dining in or grabbing something to go.
If you’re craving flavorful, fresh, and satisfying chicken, El Pollo is the place to go!
Picked up a to go order, the food is awesome!
Food: 5
Service: 5
Shrinkflation. Tiniest 10$ burrito in town.
Ordered the Whole chicken meal for my family. Chicken is great! Very flavorful and tender! Kids loved it! Side of rice and beans are also great but portion size is a little small for a “family” meal! A little pricey for a whole chicken (compared to HEB rotisserie) BUT the flavor is unmatched! Used the drive thru and ordered and received food within 10 min!
Food: 5
Service: 5
Recommended dishes: Whole Chicken Meal
Pretty good just be careful if you have any teeth issues because they chop the chicken meat up and put everything in. I eat here once a week and have to spit chicken bones out while I am eating my burrito.
Cooks probably are careless but that doesnt really excuse them. Someone higher up in their management must do quality control.
Atmosphere: 4
Food: 3
Service: 5
I like the flavor of the chicken soup. The first time I ordered it I was still hungry after because the soup had no veggies just two pieces of chicken that’s it. The second time I went I had no choice I bought some for my daughter to take home. I told them what happened previously and again got no veggies at all. The soup is lacking.
Atmosphere: 1
Food: 1
Service: 1
First time there today. Order in drive thru the Tia was nice. The whole chicken family meal for 24.99 was the way we went today. Came with tortillas corn, salsas, and 2 sides. The two side we went with was rice and refried beans. So hungry we doubled the order. First the chicken is piping hot and the smell is mmmmm so ready to devour. But first grace!!! Grace!!! Amen the chicken BURSTING with FLAVOR WAY BETTER then Crazy Chicken. The juiciness of the chicken and the spice from the green sauce balances the deliciousness. The side were small in my opinion so that’s my only gripe but for 24 dollars it’s worth it. The rice is just rice nothing to write home about. The refried beans are better then the can but definitely not better then the way tu mama makes it. The sides are as big as the side of a 5 piece meal with two regular sides at Popeyes. If you know you know!!! I was expecting the sides that come with Popeyes Family meal. Again that was my expectation, but what they lacked they made up in service, flavor and price.
Food: 4
Service: 4
I was eating the frijoles and rice when I bit something hard and when I spat it out I found an earring backing in my food
Food: 1
This was my first time trying El Pollo Rico. I had a craving for a baked potato so did a search and found their Papa Asada ($9.99) which comes with cheese, meat, sour cream and jalapeño.
I ordered thru the drive thru and the attendant was nice. I also ordered a small chips and salsa ($3.19). There was 1 car ahead of me and I waited for only a minute.
The ladies at the window were smiling and had a friendly demeanor. I had my poodle with me and they seemed to enjoy his presence. A little smile goes a long way with regard to customer service and weighs heavy when I’m reviewing.
The potato was a little undercooked but not a deal breaker as it was very tasty. The beef was plentiful but dry to my taste which is why I gave it a 4 star. The chips and salsa were great and real crispy but the amount of salsa they give is very little.
I look forward to trying their signature chicken plate and others if that goes well.
Food: 4
Service: 5
Twice we ordered food from here and twice they screwed the Order up.
Atmosphere: 1
Food: 1
Service: 1
Food is good but customer service is terrible. Ordered 2 piece meal dark meat asked if it can be two drumsticks instead is a drumstick and thigh. I was told dark meat only and couldn’t get two drumsticks and she would charge extra if I wanted to have two drumsticks. Makes no sense.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Great food
Atmosphere: 4
Food: 5
Service: 3
El Pollo Rico lives up to its name — the chicken is tender, juicy, and packed with smoky flavor. The sides are just as good, especially the rice and tortillas that taste homemade. Great value, friendly staff, and consistently delicious food make it a local favorite.
Atmosphere: 5
Food: 5
Service: 5
Rico is l pollo
Food: 5
Service: 4
I ordered the burrito with little rice , no lettuce, no guacamole. I get a burrito with everything I didn't ask for. Took it back and they still messed up my order. Never going there again. They acted like they didn't understand me the second time. Food was trash.
Food: 1
Service: 1
El Pollo serves up some of the best grilled chicken around! The flavor is always spot on—juicy, perfectly seasoned, and cooked to perfection with that smoky char you can’t beat. What I really enjoy is how fresh and consistent the food is every time.
The sides are just as good as the chicken. From the warm tortillas to the rice, beans, and fresh salsa, everything tastes homemade and pairs perfectly with the meal. Portion sizes are generous, so you definitely get your money’s worth.
On top of that, the service is quick and friendly, making it an easy go-to whether you’re dining in or grabbing something to go.
If you’re craving flavorful, fresh, and satisfying chicken, El Pollo is the place to go!
Atmosphere: 4
Food: 5
Service: 5
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