No good customer service here three people asked if I needed help but the first person didn’t take my order I am so pissed can’t believe it not coming back to this location
Food: 1
Service: 1
Arabiah Kazali
Thank you so much Cesar the excellent service And I noticed your hard work
Atmosphere: 5
Food: 5
Service: 5
Mohmina Kazali
Thank you Cesar for the wonderful service 5🌟
Atmosphere: 5
Food: 5
Service: 5
Kevin B
we had a large group and the servers did a great job taking care of our group. really enjoyed the variety in the split decision offering
Atmosphere: 5
Food: 5
Service: 5
johnny samaniego
Service is so slow; cleanliness of resturant is also below a clean standard; restrooms were Dirty; attitude of staff was as if they did not want to be there.
Atmosphere: 1
Food: 1
Service: 1
Miranda Thomas
Waited at the host stand for 5 minutes before anybody acknowledged us. Multiple servers saw the line piling behind us with no acknowledgement. The host finally came with no sense of urgency - we were not greeted by her. All she said to us was “we don’t have crayons” as she grabbed the children’s menus.
We waited about another 5 minutes before the waitress came and when she finally came to the table we decided it was best to just leave.
The atmosphere was very unwelcoming.
Atmosphere: 1
Service: 1
Jonathon Garza
Terrible. Staff was just rude and no one wanted to take our drink order nor food order. Place was a mess. Do better ihop. Look into your employees
Atmosphere: 1
Service: 1
Deyanira Saldana Kanoa
Its a good place to eat breakfast ,many dishes to choose.
Atmosphere: 5
Food: 5
Service: 5
Roy Woodrom
The food was tasteless and barely cooked. I walked past clothes and trash to enter. The bathrooms stink and need repair.
Atmosphere: 2
Food: 1
Service: 4
Amad Shk
Severely understaffed. Took a long time to get a table even though restaurant wasn’t full. The waiters r courteous and doing what they can but the reviews tell the story.
Took forever to get food and it wasn’t even hot. Taste was also so so. Quality has gone done and if they don’t recover, it will be over for ihop
Service is not good. Multiple tables were vacant. Waited for 20 minutes. Nobody came even to address us and apparently left the place. Would never return to this franchise.
Atmosphere: 1
Service: 1
Jacob Hawthorne
Best gluten free pancakes in town. Way better than Kirby Lane! Lots of syrup.
Atmosphere: 5
Food: 5
Service: 5
Jami Williams
I ordered my food online @1049am and I’m still sitting here@1123. My food was sitting on the shelve this whole time. She says the receipt has no name. Buti said there’s always a phone number. You asked for my phone number I gave it to you. And nothing. Continue sitting then my phone powered on and showed her my receipt she goes to the bag that’s been sitting there this whole time and like here this is yours. I’m like no. It needs to be remade cuz you didn’t look at the receipt right. There’s toast in there and rewarming eggs will be nasty and rubbery. I will go to a different ihop next time this is ridiculous. Extremely pissed Let’s see how long it takes to remake the food
Atmosphere: 1
Food: 1
Service: 1
Irma Jacelon
I just had a very unpleasant experience with one of your employees. I called the store to let them know that i didn’t receive 2 items with my delivery order, and the girl who answered the phone was extremely rude and hostile. When I asked to speak to a manager I heard her sly comments to the manager. When the manager answered, i never received an apology or an immediate response on how to rectify this issue. This is clearly a lack of training on how to handle a customer complaint and how to do a quest recovery
Atmosphere: 4
Food: 5
Service: 2
Elisa CaNaTa
I usually go for late night dinners and last time had a wonderful waitress and the chef did my eggs perfectly! I'm really picky with my eggs. The waitress made some kick hiney coffee! I usually go for late night dinner dates, so if you come across the waitress who is shy about having a Motorola phone, tip her big!
No good customer service here three people asked if I needed help but the first person didn’t take my order I am so pissed can’t believe it not coming back to this location
Food: 1
Service: 1
Thank you so much Cesar the excellent service
And I noticed your hard work
Atmosphere: 5
Food: 5
Service: 5
Thank you Cesar for the wonderful service 5🌟
Atmosphere: 5
Food: 5
Service: 5
we had a large group and the servers did a great job taking care of our group. really enjoyed the variety in the split decision offering
Atmosphere: 5
Food: 5
Service: 5
Service is so slow; cleanliness of resturant is also below a clean standard; restrooms were Dirty; attitude of staff was as if they did not want to be there.
Atmosphere: 1
Food: 1
Service: 1
Waited at the host stand for 5 minutes before anybody acknowledged us. Multiple servers saw the line piling behind us with no acknowledgement. The host finally came with no sense of urgency - we were not greeted by her. All she said to us was “we don’t have crayons” as she grabbed the children’s menus.
We waited about another 5 minutes before the waitress came and when she finally came to the table we decided it was best to just leave.
The atmosphere was very unwelcoming.
Atmosphere: 1
Service: 1
Terrible. Staff was just rude and no one wanted to take our drink order nor food order. Place was a mess. Do better ihop. Look into your employees
Atmosphere: 1
Service: 1
Its a good place to eat breakfast ,many dishes to choose.
Atmosphere: 5
Food: 5
Service: 5
The food was tasteless and barely cooked. I walked past clothes and trash to enter. The bathrooms stink and need repair.
Atmosphere: 2
Food: 1
Service: 4
Severely understaffed. Took a long time to get a table even though restaurant wasn’t full. The waiters r courteous and doing what they can but the reviews tell the story.
Took forever to get food and it wasn’t even hot. Taste was also so so. Quality has gone done and if they don’t recover, it will be over for ihop
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Service is not good. Multiple tables were vacant. Waited for 20 minutes. Nobody came even to address us and apparently left the place. Would never return to this franchise.
Atmosphere: 1
Service: 1
Best gluten free pancakes in town. Way better than Kirby Lane! Lots of syrup.
Atmosphere: 5
Food: 5
Service: 5
I ordered my food online @1049am and I’m still sitting here@1123. My food was sitting on the shelve this whole time. She says the receipt has no name. Buti said there’s always a phone number. You asked for my phone number I gave it to you. And nothing. Continue sitting then my phone powered on and showed her my receipt she goes to the bag that’s been sitting there this whole time and like here this is yours. I’m like no. It needs to be remade cuz you didn’t look at the receipt right. There’s toast in there and rewarming eggs will be nasty and rubbery. I will go to a different ihop next time this is ridiculous. Extremely pissed Let’s see how long it takes to remake the food
Atmosphere: 1
Food: 1
Service: 1
I just had a very unpleasant experience with one of your employees. I called the store to let them know that i didn’t receive 2 items with my delivery order, and the girl who answered the phone was extremely rude and hostile. When I asked to speak to a manager I heard her sly comments to the manager. When the manager answered, i never received an apology or an immediate response on how to rectify this issue. This is clearly a lack of training on how to handle a customer complaint and how to do a quest recovery
Atmosphere: 4
Food: 5
Service: 2
I usually go for late night dinners and last time had a wonderful waitress and the chef did my eggs perfectly! I'm really picky with my eggs. The waitress made some kick hiney coffee! I usually go for late night dinner dates, so if you come across the waitress who is shy about having a Motorola phone, tip her big!
Atmosphere: 5
Food: 5
Service: 5
Loading...