You can tell the people working here didn’t choose this job—they ended up here. This was clearly their Z plan. I get it. Honestly, it’s my Z plan most days too.
Chipotle is my A plan. Then something goes wrong. Then something else. And before you know it, I’m staring at my food wondering what series of poor life decisions led all of us to this exact moment.
Not mad—just disappointed. At them. At myself. At the burrito.
Check your food before you leave. Trust no one. Not even your A plan.
Sonia Rivera
Came to the drive thru just to be told they only take uber and door dash it’s 3:30AM there’s no uber or door dash happening at this time. At this point just close it down if you going to be paying employees to just sit there and do nothing.
Service: 1
Anthony Reed
I expect my bacon double cheeseburger to actually HAVE bacon on it. My curly fries weren't fresh either. They told me they were out of other items too while ordering. Stay away from this location. They're sketchy.
Atmosphere: 3
Food: 4
Service: 4
joselin mendo
December 6th at around 10:35 PM, I went to Jack in the Box and started to place my order. The person who answered had a very loud and rushed voice. He let me know that the wait time was going to be 30 to 40 minutes, and I said, “Okay, that’s fine, no problem.” I was completely willing to wait. He clearly told me it would be 30–40 minutes, and that was fine with me. However, he sounded extremely rushed and rude, and I’m not an impatient or demanding person, about two weeks ago, when I came around the same time, they told me, “We are only taking DoorDash orders,” which also bothered me, but I tried to be understanding and thought maybe something had broken or there was some other issue. Anyway , As I continued ordering, he kept speaking with words and a tone that were completely inappropriate for customer service. His tone was very rude and very unprofessional. Finally, I told him, “You know what? It seems like you don’t want to help me and you don’t want my business, so I’m leaving.” I thought maybe he had a line of cars or a lot of people waiting. But no I was the only car in the drive-thru, and there was only one person waiting off to the side for their order. It wasn’t busy at all. Just me, and one car parked. I left extremely upset because his attitude was completely unacceptable. He was rude, impatient, and made the whole experience unpleasant. I ended up going to McDonald’s, where the line was very long, yet they treated me kindly and served me quickly. The man at Jack in the Box was a large Hispanic man, and if he cannot handle the job of providing decent customer service, then I will not eat at a place where I don’t know if someone unhappy like him might do something to my food. He clearly does not enjoy his job, and he should not be in that position. When I drove past the window, I told him, “You don’t even have cars waiting,” and he responded, “Okay, bye,” as if he didn’t care at all that I was leaving, of course isn’t his business, he would still get paycheck. If management reads this review, I highly recommend replacing this employee because you are losing business. There used to be a Hispanic lady who worked there and she was always extremely kind. I’m not sure if her schedule changed or what happened, but the man currently working there, an extra-large man, should not be at that window. With that kind of attitude, he is sending all the customers to Macdonalds
Atmosphere: 1
Service: 1
cray thill
Greasy tacos and fries service was good and fast though.
Atmosphere: 3
Food: 2
Service: 5
Julia Eulogio
Was waiting in the drive thru for a while. Even though I was the only customer in the entire store . Next time don’t say wait a minute when I am going to have to wait 10+ minutes. How is this jack in the box still in business? Definitely hasn’t been the first time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Hawkins-Lynch
Billy is amazing. Food is always hot and freshly prepared.
Atmosphere: 5
Food: 5
Service: 5
Amanda Moreno
Munchie meal missing addition fries and mozzarella sticks. I implore you… do not come here—save yourself the disappointment.
Food: 1
carl kay
Food was kinda pricey
Atmosphere: 1
Food: 1
Service: 3
Blazen Ben91
I Don't know whats going on but it stinks so bad outside the store my instant reaction was to drive off.. Please fix that smell...
Excellent fast food choice, never disappointed and super tasty! 😋
Atmosphere: 5
Food: 5
Service: 5
Karen ruiz
Very slow service and food is just not what it used to be
Rebecca Williams
You got to make sure you try the burgers and you got to try the tacos Jack in the Box is one of my favorite places in Texas to go
Atmosphere: 5
Food: 5
Service: 5
Nathan Briscoe
I was ready to eat until I saw the total—$38 for two meals of what looked like something thrown together in a gas station kitchen at 2 a.m. for stoners with no taste buds. I paused, did the math, and thought, “No way I’m paying gourmet prices for reheated regret.” Ended up going to Whataburger instead—spent less, got actual food, and didn’t feel like I got scammed by a vending machine in disguise.
Always check your food.
You can tell the people working here didn’t choose this job—they ended up here. This was clearly their Z plan. I get it. Honestly, it’s my Z plan most days too.
Chipotle is my A plan. Then something goes wrong. Then something else. And before you know it, I’m staring at my food wondering what series of poor life decisions led all of us to this exact moment.
Not mad—just disappointed. At them. At myself. At the burrito.
Check your food before you leave. Trust no one. Not even your A plan.
Came to the drive thru just to be told they only take uber and door dash it’s 3:30AM there’s no uber or door dash happening at this time. At this point just close it down if you going to be paying employees to just sit there and do nothing.
Service: 1
I expect my bacon double cheeseburger to actually HAVE bacon on it. My curly fries weren't fresh either. They told me they were out of other items too while ordering. Stay away from this location. They're sketchy.
Atmosphere: 3
Food: 4
Service: 4
December 6th at around 10:35 PM, I went to Jack in the Box and started to place my order. The person who answered had a very loud and rushed voice. He let me know that the wait time was going to be 30 to 40 minutes, and I said, “Okay, that’s fine, no problem.” I was completely willing to wait. He clearly told me it would be 30–40 minutes, and that was fine with me.
However, he sounded extremely rushed and rude, and I’m not an impatient or demanding person, about two weeks ago, when I came around the same time, they told me, “We are only taking DoorDash orders,” which also bothered me, but I tried to be understanding and thought maybe something had broken or there was some other issue. Anyway , As I continued ordering, he kept speaking with words and a tone that were completely inappropriate for customer service. His tone was very rude and very unprofessional.
Finally, I told him, “You know what? It seems like you don’t want to help me and you don’t want my business, so I’m leaving.” I thought maybe he had a line of cars or a lot of people waiting. But no I was the only car in the drive-thru, and there was only one person waiting off to the side for their order. It wasn’t busy at all. Just me, and one car parked.
I left extremely upset because his attitude was completely unacceptable. He was rude, impatient, and made the whole experience unpleasant. I ended up going to McDonald’s, where the line was very long, yet they treated me kindly and served me quickly.
The man at Jack in the Box was a large Hispanic man, and if he cannot handle the job of providing decent customer service, then I will not eat at a place where I don’t know if someone unhappy like him might do something to my food. He clearly does not enjoy his job, and he should not be in that position.
When I drove past the window, I told him, “You don’t even have cars waiting,” and he responded, “Okay, bye,” as if he didn’t care at all that I was leaving, of course isn’t his business, he would still get paycheck.
If management reads this review, I highly recommend replacing this employee because you are losing business. There used to be a Hispanic lady who worked there and she was always extremely kind. I’m not sure if her schedule changed or what happened, but the man currently working there, an extra-large man, should not be at that window. With that kind of attitude, he is sending all the customers to Macdonalds
Atmosphere: 1
Service: 1
Greasy tacos and fries service was good and fast though.
Atmosphere: 3
Food: 2
Service: 5
Was waiting in the drive thru for a while. Even though I was the only customer in the entire store . Next time don’t say wait a minute when I am going to have to wait 10+ minutes. How is this jack in the box still in business? Definitely hasn’t been the first time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Billy is amazing. Food is always hot and freshly prepared.
Atmosphere: 5
Food: 5
Service: 5
Munchie meal missing addition fries and mozzarella sticks. I implore you… do not come here—save yourself the disappointment.
Food: 1
Food was kinda pricey
Atmosphere: 1
Food: 1
Service: 3
I Don't know whats going on but it stinks so bad outside the store my instant reaction was to drive off.. Please fix that smell...
Restaurantji Recommends
Good service clean place
Atmosphere: 5
Food: 5
Service: 5
Excellent fast food choice, never disappointed and super tasty! 😋
Atmosphere: 5
Food: 5
Service: 5
Very slow service and food is just not what it used to be
You got to make sure you try the burgers and you got to try the tacos Jack in the Box is one of my favorite places in Texas to go
Atmosphere: 5
Food: 5
Service: 5
I was ready to eat until I saw the total—$38 for two meals of what looked like something thrown together in a gas station kitchen at 2 a.m. for stoners with no taste buds. I paused, did the math, and thought, “No way I’m paying gourmet prices for reheated regret.” Ended up going to Whataburger instead—spent less, got actual food, and didn’t feel like I got scammed by a vending machine in disguise.
Atmosphere: 1
Food: 1
Service: 1
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