Jersey Mike's

635 University Blvd Suite 105, Round Rock
(512) 401-3309

Recent Reviews

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Scott Taylor

Not only was that a wonderful sandwich, but i’ve been in the hospital for 25 days an apparently my dad just mentioned that and went to pay…

Whichever gentleman that was working with a beard apparently said “no I got y’all”.

That was the kindest and most nicest thing. Times are tough rn.

I got into a head-on head collision with a deer, and it has flipped my life upside down. I am also a F&B manager and I just want to say from the bottom of my heart thank you!!!

I will be going to Jersey Mikes in whatever city I’m ever in because of this guy!

Dana Cloud

My Fiance and I just left the university blvd location, it was about 6 individuals working at the front counter and only us waiting in line. When we first walked in no one greeted us or acknowledged our presence. We waiting in line for about 10 minutes and even moved up in front of the employees so they could see us and say something. The only thing the lady said was wait back there and we will be with y’all shortly. Then an older white American gentleman came in and was greeted immediately by the staff. They asked him his name and if was picking up something. Even gave an eta on the wait. After we saw how they openly welcomed him we left. I have been to this location before and never experienced this type of service but with the way things happened today I doubt we will be returning in the future.

Rachel K

I came in this evening with my family and was very underwhelmed. Most everyone was great, however, the girl who was wrapping/bagging our sandwiches was rude and had a bad attitude(Ive never seen her before so I didn't get a name). When I was telling the toppings girl what I wanted on my sandwich, the bagger rolled her eyes when I asked for additional toppings and when I asked for bacon, the wrapping girl intervened and told her to only apply 1 little piece of bacon which is not normally how its made. Besides this, the bread was stale and when I asked for light juice, it was completely soaked and the bottom bread was so soggy, I ended up not eating it.

I hate to have to write this as I have been here many times and have always been taken care of by Kaylie, Miss Tan and Cole. And the blonde girl making the hot subs was so quick and made the sandwiches perfect. I have never had a bad experience when it comes to them. I was very disappointed with this group working tonight and hope to have a better experience next time.

Sumayyah M.

I was only there because I work there😂. No actual wait for a table,it's just waiting in line to order,dressing your sandwich and paying. If there was no rush,it would be about 5 minutes for all that!

chuy Marquez

Excellent

Aromatherapy Depot By Carolina Whitmore

Great services 24/7

Atmosphere: 5

Food: 5

Service: 5

Jake

This is probably the worst jersey mikes in the continental United

Atmosphere: 1

Food: 1

Service: 1

Edward C

Clean and friendly place.
The sub’s better than Jimmy John’s.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jersey Shore's Favorite

Tamara

NO, one greets you when you enter the restaurant. No, one is smiling. This is by far the worst Jeresy Mike’s I’ve been to and it’s because of customer service. The manager needs to lead by a BETTER

Atmosphere: 1

Food: 4

Service: 2

Jessica Stafford

So I had the pleasure of dealing with the manager named Cole! He was so sweet and friendly. He made the experience so smooth. His store was one of the cleanest I've seen!! His produce looks so fresh and tastes fresh as well!! I'll definitely be going back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

Ken Rygler

I am a frequent customer, probably getting 2-3 subs a month, almost always the same thing. It is customized according to their online menu and about half the time, they get it wrong. Not massively wrong, just wrong. In particular, they rarely read the "Special instructions". Today, I asked for no green peppers, extra banana peppers and light hot peppers. What I got was green peppers, light banana peppers, no hot peppers and ONE JALAPENO PEPPER, which I hate. When I called to report it, the girl would not give me a credit but "took my name" for a free replacement. We'll see if that works.

Atmosphere: 4

Food: 1

Service: 5

Z D

Wish I would have gotten his name but there was a kid there with a ball cap wearing a cross chain but kid was a beast. His efficiency alone must be pulling in good revenue for this location. They were busy. Had about 10 subs lined up and this kid took the wheel and had them knocked out in minutes. Other workers were good too but this kid specifically was special and a vital asset to the sub production

Atmosphere: 5

Food: 5

Service: 5

Cheri LaFleur

Stopped in at this location to take a sandwich on the go. The newby bubblehead girl didn’t cut my sandwich in 1/2, which made it hard to drive and eat at the same time. The mgr was trying to train her, but I think she is untrainable honestly. She doesn’t pay attn nor read the food ticket or she might grasp her job. Secondly, the white cheese served tastes as bad as it smells. Reminds me of the big block of chez WIC provides the needy. You would think Jersey Mike could offer his customers a better quality of cheese on their otherwise decent sandwiches. I won’t be going back to JM’s … ever! Firehouse Subs is 100% better-with no bubbleheads behind the counter.

Atmosphere: 4

Food: 3

Service: 3

Icy M.

Ordered online before and had issues such as missing items like chips and sandwiches made wrong. I decided to give them another shot today.Big mistake.Again I was missing my chips and my club did not have bacon or pickles on it.Sadly door dash will only refund me a small portion if my overall purchase. This must be a scam with this location. How can they be rated 4 stars and In 2 months on 2 separate occasions I'm missing food I paid for?This store must be doing great profits.I won't be returning to this location ever again.P.SI've posted this a few days ago and Google is hiding this review or the store is, who knows. Sigh

Atmosphere: 1

Food: 1

Service: 1

Bill Medrano

Good subs for the price

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Supreme

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